Mike Vining Heating & Air Conditioning Inc

Vining Heating and Air Conditioning is, without a doubt, the best HVAC business out there! While I won’t name the other company, I initially got an estimate from, their pricing was outrageous. With Vining, I got TWO brand-new heating units for the price the other company quoted for just one. The technicians were incredibly professional and punctual and completed both installations safely and efficiently. Their service exceeded all expectations, and I highly recommend Vining for any of your HVAC needs. This was my first time using their services, and they truly delivered an above-reproach experience. ~Philip

in march Darren and travis came out to change 2 filters . (easy job) but they were not prepared. The company has been out before and should have known the exact size of my filters. But the first time they rigged larger filters to fit saying they would note the correct size for next time. NO measure device of any kind was involved ( tape measure is a needed piece for this! guessing is NOT). this morning 6-21-2020 I decided to look at filters seeing if they were dirty. the larger unit filter was lying in the bottom of the unit as in photo here so all the dirt from intake is now stuck in my air handler. Disgusting. this is upsetting. I measured and properly put in filters myself.. if you want something done right. (DO IT YOURSELF)

He's wonderful!, fair, reasonable priced, knowledgeable and does great work. Mike is a personable man and excellent. They call you ahead of time when they're coming and I appreciate that.

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The pilot light on the furnace was not working.  We called another company first, they came and gave us an estimate on the repair (similar to the estimate we got from Mike Vining).  The people from the other company said they were going to confirm the cost of the part we needed, and call us next day.  Since we did not hear from them after 3 days, we called Mike Vining.
Two of Mike Vining technicians came, check our furnace, found and removed a dead bat on the vent pipe and gave us an estimate on fixing the furnace.  They left and came back later with the part we needed, spent a couple of hours working on the furnace and could not fix it.  Next day, another person came and could not fix the furnace either.  They concluded that they have got a faulty part.  They ordered the part again and, a couple of days later, they came, installed the new part and had our 28 year furnace running again.
They also gave us an estimate on a new furnace & A/C system, but they did not push us to buy a new system.
They called in advance every time they were going to come, and kept us informed on the part situation, since it took a couple of days to get the second new part.
We liked their professionalism and responsiveness.

Everything was great! They have fast and courteous service.

It went very well. They were there for only one day. did everything that day and the work was good.

He did a great job. I would highly recommend him. His price was extremely competitive.

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Despite having verbally agreed to waive the charges for two service calls that were requested at the same time (neither of which was satisfactory), the vendor is now claiming that he had only agreed to waive the charge for the service call where his tech incorrectly diagnosed the issue as being a bad compressor.  They want me to pay the $90 bill for the 7970 Mustang Lane job for changing the filter and supposedly cleaning the condensation drain line.  MV Heating and Air's technician wrote the invoice to my tenant's name (not mine) and he left it at the rental house, instead of sending it to me immediately.  Months later I discovered that their address label had omitted my box number from my mailing address.  When I received a copy of the bills, I again called the company owner, Mike Vining, and after an unnecessarily heated discussion, he agreed that he would "take care of" the charges.  This morning, however, Mr. Vining does not acknowledge that conversation, and says that I am creating a "cockamamie scheme" to avoid having to pay him.  
This vendor does not seem to fully acknowledge the potential problems caused by providing invoices to the tenant.  In fact, this particular invoice states that the "heat pump system....only runs heat strips, and needs heat pump t-stat rewired."  Sharing this type of information with tenants can cause unnecessary credibility problems.  Many months later my tenants counterclaimed me, while in dispossessory court proceedings, that I owed them for their electric bill.  
Unfortunately, MV Heating and Air's communication and professionalism are below average.  Mr Vining's communication style was, and still is, overconfident and can escalate to belligerence.  For example, when I expressed skepticism with his tech's diagnosis of a bad compressor (which would supposedly cost me over $800), Mr Vining hurriedly expressed that his techs are well trained, have high integrity, and that he doesn't have to second guess their diagnosis.  Because I knew that my system was only two years old at the time (and under warranty), I encouraged Mr Vining to consider going himself to verify his tech's assessment.  He rebuffed.   Later, when I informed Mr Vining that I subsequently sent a different company, and their tech solved the issue without replacing any parts and simply flipped a switch or circuit breaker, he scoffed in disbelief and quickly got off the phone.  Per Mr. Vinings' voicemail a couple weeks later, he went onto my rental property (without telling me), and the tenant confirmed the same results as I had told him.   Shortly thereafter, I had to pay a different company to repair a leak in Mustang Lane's outdoor heat pump, which had lost all its freon.  The timing is probably coincidental, but I'll never know.
Mr Vinings admits there were "communication issues" that led to his company inadvertently mailing me two separate bills.   During our call, he initially thought that Mustang Lane $90 bill had also been marked as "paid in full," but called me back a few minutes later after "pulling the file" and said that I still owe them that bill.  While I began to express my position to Mr. Vining (the owner), he loudly interrupted me saying that I owe him $90 and then he literally hung up on me.  I immediately called back and asked to speak with him, but his receptionist told me that he was "out of the office," and since she couldn't help me that I should call back Monday.  It seems that I have called him enough.

I received courteous, quality service. Mike was very helpful and answered all of my questions. Dave was amazing! Not only did he repair the AC unit, he took the time to explain everything thoroughly. I am very pleased with my service and definitely recommending this company to my family, friends & neighbors. This company went the extra mile to take care of my need & exceeded my expectations.

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Upstairs HVAC went out and outside unit wouldn't cut on.  Technician determined (quickly) that needed new capacitor.  He didn't try to upsell me or say other stuff was wrong.  He was honest and friendly.

I asked him to go ahead and check coolant levels on other three units while he was here, and he determined all needed top off on coolant.  One was particularly low so said to keep an eye on it, but that one was also missing cap.

Well I chose this company because they gave me a closer date...also they were suppose to give me a discount for having called them from Annies list, the lady who made the appointment even said that was the case I never go a discount...so your site was no honored....and the two men who came were not realy in the mood to work, maybe they were tired???

We needed the condenser reattached to a vacant home, and then a coil replaced. They were on time and very professional. There was a small mistake but they came back and fixed it right away when informed. I am please with this company and am using them again with other rental properties.

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Perfect.  Everything was done to my satisfaction in a professional manner.  The system works great and my electric bills have gone down!

Quite well on time and working well.

Mike Vining's technician arrived on time and was quick and efficient.  He did a thorough diagnostics of my system and checked everything from coils to condenser and developed data on flow and circulation and was in constant contact with his office to research model and components for my system.  Through this work they were able to determine that the new unit had been installed incorrectly and was missing a critical flow control valve.  Despite the cost that the other provider should be responsible for I have elected to have the staff at Mike Vining's handle the repair and they are in the process of obtaining this valve and doing the install.  Their office personnel have keep me informed on schedule, pricing and other issues and handled everything in a very professional manner.

They have always been honest and fair.  I have used them in the past and if I needed their services again I would give them a call.

Received a quote from mike, work was performed, he doublechecked work. inspection passed

I was very satisfied with them.  They told me about how to get my electric company finance it for 3 years with no interest, which was a huge benefit.   They have always been fair, courteous, and good to me.

We were very happy with Dave and the crew. The information on the furnace was given to us by Mike Vining himself. We like going with a local family business that specializes in HVAC. They cleaned up after the work and instructed us on filter changes and other maintenance. We will save money on this more efficient unit. We think that MV is very reputable, since they could have pressured us into a new AC as well but they felt our unit had a few years left. We will definitely go back to them for our HVAC needs in future.