Big Blue Sky Landscaping Inc
About us
Big Blue Sky Landscaping, Inc. provides full service landscape, hardscape, and irrigation solutions for Residential Clients in Atlanta and Decatur. We specialize in the classical architectural design found in our our cities oldest and most vibrant neighborhoods. We practice and promote water conservation in all design and management services. Communication and a focus on clients is our hallmark. All clients will receive a copy of our publication, Landscape Care, as well as receive our monthly E-Newsletter, Blue Skies Ahead, to keep them up to date on matters critical to their landscape. Our staff is highly trained and possess all licenses and certifications regarding their area of expertise. Continuing Education is part of our company's culture. Our staff undergoes over 100 hours of company sponsored training each year. We focus on services that bring value and improve our clients' quality of life. We are looking forward to serving you. To see how we can help you, please contact us to set up a consultation with one of our consultants.
Business highlights
Services we offer
Landscape design & consultation, driveways & walkways, hardscape & masonry, irrigation installation, outdoor lighting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
17% | ||
0% | ||
0% | ||
8% |
As for the good, they were on time and and quot;completedand quot; each project when they said they would have it completed.
And now for the bad…the sod installed in the backyard was not what I had expected. When I arrived home, there was a 2 foot strip of dirt/mud around the edge of my lawn between the sod and the fence. The sod did not come remotely close to the fence. I emailed BBS the next day and much to my relief they told me that they did not have enough sod to finish the job. However, there was no note or an email or anything that told me this. I had to email and ask. When they did come back out and “finish” the
job, there was still a 2 foot strip of dirt/mud around the lawn. They added a couple of pieces but it was to another section of the lawn. After emailing again, I had asked why there was still a strip of dirt around my lawn. We discussed on the phone and I was
told, “It’s best practice because when you edge your lawn you don’t want to damage the fence or your equipment by placing the lawn too close to the fence. You can add pine straw or plant bushes around the edge.” While I appreciate their attention to the
care of my fence and equipment, I did not want to plant bushes or use straw. I wanted my backyard to have sod. I emailed once
again and asked if we could fill this in anyways, even if it required additional payment. They merely wrote back and said “I would not recommend doing so.” There was no alternative or potential solution; nothing. After emailing yet again and calling both the
mainline and mobile, I asked if we could get closer to the fence and leave a 6 inch gap instead of 2 feet. I was told that they would not recommend going any closer than 1 foot. I agreed. I was told I would receive an estimate for the additional sod needed to complete.
After a week, I have yet to receive a phone call, email, smoke signal, carrier pigeon or letter. I have sent two emails and left a voice mail asking for a response. If they do not want to or do not plan on moving forward with the job as promised, then please let me know.
The final nail in the coffin was that one-time maintenance service. Overall they did what I had asked for. However, they missed trimming a large bush in the front yard. Upon discussing with BBS they asked if I would like someone to come out and trim it, since they missed it. I agreed. I have yet to hear from them and I have yet to have anyone come out and finish the job.
I have already contacted another lawn service and they have been a pleasure to work with. I should have used them to begin with.
Scott, the owner, is wonderful. Actually their whole team is wonderful, to the one!
Scott took time to get to know us and what we liked and didn't like. He listened intently and remembered our likes and dislikes from day one. He is always plenitful with ideas yet very open to hearing mine. I feel with the design we worked as a team.
With the maintenance and seasonal color I totally trust him and he always pleases.
The only time I have been less than 100% pleased was when BBS was going through some growing pains a few years ago and I felt a little neglected. Scott and I talked. He assured me they were working out the logisitics of growing and their service would be back to 'normal' if not better.
He was right. Again, BBS listens to me and takes goog care of me and my home.
"Member is pleasure to work with. He is by far one of our most knowledgable clients and has a clear vision of what he wants and expects. I appreciate his trust in us and look forward to working with him for a long time."
Licensing
State Contractor License Requirements
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