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NEON DESIGN & SIGN

1.0(
1
)

Signs

About us

neon sign design and quoting, safety inspections of existing signs.whole sale to sign companies.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

neon and glass manufacturing, sign design , service and repair, installation and inspection.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Susan D.
05/2015
1.0
signs
  + -1 more
After getting it home I realized the "o" in road was shaped like a balloon instead of an O. I returned the sign for a redo on 3/10/2015. I had already paid to have the sign redone a few weeks prior. After calling at least 6-8 times and leaving messages over the past few months, I was finally able to reach Eric twice and was told both times that he would have the sign ready "next week"". I would certainly think ten weeks would be more than a reasonable amount of time to make 4 letters out of neon, not quite sure what to do next except better business bureau.
Description of Work: Eric repaired a neon sign of mine that had been broken. The sign read "ROADHOUSE". The ROAD needed to be remade. He also installed a dimmer.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$200
Response from NEON DESIGN & SIGN
[Member Name Removed]was present during the original manufacturing of the repair unit. She had no complaints at that time and in fact stated that "it was wonderful". Approximately three weeks later she called to say that her friend did not like the shape of the "o", I informed her that if she was not satisfied with the unit I would be glad to remanufacture the letters for her at no cost. I also informed her that I had a very large work load and she would have to wait her turn. We are the only neon manufacturer with in a two mile radius and as you can image we have a large commercial clientele. After about a week she began calling about every other day, I informed her again that they were jobs ahead of her and I would get to her in the order that her job came in. She continued to call, l believe she felt that if she harassed me and my employees enough that she could pressure us in to superseding other work orders. We remade her letters at least three times, each time she would be hyper critical over the results. Asking if we could move the letter a quarter of an inch this way or that, keep in mind this is neon and you cannot just move a letter. As for her statement that she "paid to have the sign redone a few weeks prior" that is an outright lie and slanderous. This is a blatant case of Deformation of character which is illegal, she will be hearing from my attorney.. My track record speaks for its self; we have done the neon for five major motion pictures and the American Idol show. We are highly sought after in the historic restoration field with work presenting itself from around the county. We have designed and restored movie marquees such as the Mars Theater in Springfield Ga.

    Contact information

    824 DEER RD., Statesboro, GA 30461

    www.proneonsign.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Signs

    FAQ

    NEON DESIGN & SIGN is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    NEON DESIGN & SIGN accepts the following forms of payment: Check,Financing Available
    No, NEON DESIGN & SIGN does not offer free project estimates.
    No, NEON DESIGN & SIGN does not offer eco-friendly accreditations.
    No, NEON DESIGN & SIGN does not offer a senior discount.
    Yes, NEON DESIGN & SIGN offers emergency services.
    Yes, NEON DESIGN & SIGN offers warranties.
    NEON DESIGN & SIGN offers the following services: neon and glass manufacturing, sign design , service and repair, installation and inspection.
    ask for details

    Contact information

    824 DEER RD., Statesboro, GA 30461

    www.proneonsign.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed