Duraclean Cleaning and Restoration
About us
After serving North Atlanta for more than 25 years, we are honored to be selected by Angie's List as a 2018 Best Contractor! Duraclean Cleaning and Restoration has also been awarded the Angie's List 2011-2015 2017-2018 Super Service Award, is an IICRC Certified Firm, a Home Reports Best Pick every year since 2009, and is certified by Duraclean International. Our patented foam-absorption process for carpet, rugs and furniture is safe for chemically sensitive people, leaves no residue behind, and causes no damage from over-wetting. Duraclean's superior customer service has led to a long list of repeat clients and referrals from those clients, as well as design professionals.
Business highlights
Services we offer
& Emergency Water Damage Clean-up, Carpet Cleaning, Fabric Protection, Fine Upholstery Cleaning, Tile and Grout Cleaning, Wool and Oriental Rug Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 1% | ||
| 2% | ||
| 0% |
"Unfortunately we have gotten off to a bad start with Angie’s List. This kind of report is certainly not typical of our company and potential clients can access Kudzu, Home Reports, or our website for additional reports and references. We receive many referrals from our clients, local designers, and furnishing retailers. Reputable businesses always appreciate a call back when customers are unsatisfied so they can “make it right.” When we became aware we had an unsatisfied customer, we contacted the gentleman and offered to clean/re-clean, or to give him a refund. The customer declined any conciliatory offer, did not seem upset, didn’t think his review had been very bad, and wanted to just let things go. Unfortunately, there appears to be nothing we can do to rectify this particular situation. We would like to include in this response that the cost incurred by this client included fabric protection on everything. The protection helps retard the re-soiling process as well as gives protection against most stains becoming permanent. For 23 years we have had a loyal client base that recognizes our services as a great value."
Licensing
State Contractor License Requirements
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