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Duraclean Cleaning and Restoration

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Tile: Ceramic and Porcelain - Repair,

About us

After serving North Atlanta for more than 25 years, we are honored to be selected by Angie's List as a 2018 Best Contractor! Duraclean Cleaning and Restoration has also been awarded the Angie's List 2011-2015 2017-2018 Super Service Award, is an IICRC Certified Firm, a Home Reports Best Pick every year since 2009, and is certified by Duraclean International. Our patented foam-absorption process for carpet, rugs and furniture is safe for chemically sensitive people, leaves no residue behind, and causes no damage from over-wetting. Duraclean's superior customer service has led to a long list of repeat clients and referrals from those clients, as well as design professionals.

Business highlights

Emergency services offered
39 years of experience

Services we offer

& Emergency Water Damage Clean-up, Carpet Cleaning, Fabric Protection, Fine Upholstery Cleaning, Tile and Grout Cleaning, Wool and Oriental Rug Cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
2%
1
0%
Showing 101-102 of 102 reviews
Heather H.
Aug 2009
5.0
Yes, I recommend this pro
$500
We were very happy with the thoroughness and knowledge that Alfredo brough to the job. Our carpets looked great and were treated for future stain resistance.

HENRY S.
May 2007
3.0
$395
The crew of two, the owner and his son arrived on schedule and were pleasant. Although I had used them before, and had been very happy with the job performance, this time things didn't go quite as well. They didn't really move all of the furniture and there were some missed spots. I felt disappointed with this service.
Response from Duraclean Cleaning and Restoration
"Unfortunately we have gotten off to a bad start with Angie’s List. This kind of report is certainly not typical of our company and potential clients can access Kudzu, Home Reports, or our website for additional reports and references. We receive many referrals from our clients, local designers, and furnishing retailers. Reputable businesses always appreciate a call back when customers are unsatisfied so they can “make it right.” When we became aware we had an unsatisfied customer, we contacted the gentleman and offered to clean/re-clean, or to give him a refund. The customer declined any conciliatory offer, did not seem upset, didn’t think his review had been very bad, and wanted to just let things go. Unfortunately, there appears to be nothing we can do to rectify this particular situation. We would like to include in this response that the cost incurred by this client included fabric protection on everything. The protection helps retard the re-soiling process as well as gives protection against most stains becoming permanent. For 23 years we have had a loyal client base that recognizes our services as a great value."
Showing 101-102 of 102

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Duraclean Cleaning and Restoration is currently rated 4.9 overall out of 5.

Duraclean Cleaning and Restoration accepts the following forms of payment: CreditCard

Yes, Duraclean Cleaning and Restoration offers free project estimates.

No, Duraclean Cleaning and Restoration does not offer eco-friendly accreditations.

No, Duraclean Cleaning and Restoration does not offer a senior discount.

Yes, Duraclean Cleaning and Restoration offers emergency services.

No, Duraclean Cleaning and Restoration does not offer warranties.