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Duraclean Cleaning and Restoration

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

After serving North Atlanta for more than 25 years, we are honored to be selected by Angie's List as a 2018 Best Contractor! Duraclean Cleaning and Restoration has also been awarded the Angie's List 2011-2015 2017-2018 Super Service Award, is an IICRC Certified Firm, a Home Reports Best Pick every year since 2009, and is certified by Duraclean International. Our patented foam-absorption process for carpet, rugs and furniture is safe for chemically sensitive people, leaves no residue behind, and causes no damage from over-wetting. Duraclean's superior customer service has led to a long list of repeat clients and referrals from those clients, as well as design professionals.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Wool and Oriental Rug Cleaning, Fine Upholstery Cleaning, Fabric Protection, Tile and Grout Cleaning, & Emergency Water Damage Clean-up

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 105 reviews

Stephanie C.
11/2023
5.0
Very well. The gentleman was on time, polite and professional answering all questions asked.
Description of Work: Mold Testing & Remediation and carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicole M.
11/2023
5.0
We had some major water damage from the builder and John and his team came in quickly, set up dryers, tested for mold spores and made sure my new home was fit to raise my children in. We are grateful for finding John and his staff. They were clean, kind and courteous. Would hire again without a doubt!
Description of Work: Water & Smoke Damage
Rating CategoryRating out of 5
Yes, I recommend this pro

Russell C.
11/2023
5.0
We have a finished basement and noticed some dark area near our door going outside. I asked Duraclean to come in and check and it was amazing how much mold they found and treated. Lots of carpet to replace but Duraclean stopped it from spreading into other areas like the walls. Very professional at all times and cleaned up when the job was finished. I strongly recommend this company !!
Description of Work: Mold Testing & Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven L.
11/2023
5.0
carpet cleaners, ceramic tile, upholstery cleaning, air duct cleaning
  + 2 more
Duraclean was amazing, they handled everything from the clean up to the build out. They even handed everything with our insurance company, that didn't want to cover the damages until duraclean got involved, John and his team are lifesavers. I would definitely use duraclean again in the future.
Description of Work: Water & Smoke Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

yem H.
06/2020
5.0
carpet cleaners
  + -1 more
Did a great job with cleaning and removing stains. Will definitely use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James N.
06/2019
5.0
carpet cleaners
  + -1 more
he was very professional, and did a great job.
Description of Work: I had the carpets cleaned at our condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

John S.
03/2019
5.0
carpet cleaners
  + -1 more
Yesterday, I had a beige rug cleaned by Justin. It was an old rug that had been stored in our basement for several years and had several ingrained dog urine stains and some other old stains from spilled drinks. Justin did a phenomenal job in removing most of the stains, and the ones that were not entirely removed because they had become entrenched over the years of storage, he was able to tone the stains down so that they are significantly less noticeable. As noted in many of the other reviews, Justin is very dedicated to his job of cleaning rugs and shares a lot of knowledge on how to treat stains going forward. In addition, the price was very competitive compared to the other rug cleaning companies with whom I obtained quotes. Further, within a day-and-a-half of my requesting a quote, Justin was at my house within the one-hour time frame I was given cleaning the rug; he spent n entire hour cleaning a 12x12 rug. Duraclean is a keeper.
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Rayandra S.
02/2019
5.0
upholstery cleaning
  + -1 more
Duraclean is thorough, professional and prompt. Most recently, they cleaned my sectional sofa. Justin was meticulous and gave me additional suggestions on how to spot clean (I have 4 dogs). The sofa looks and smells great. I highly recommend them!
Description of Work: Clean sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

DEREK P.
12/2018
5.0
carpet cleaners
  + -1 more
Justin was excellent! He did a fantastic job. Very professional and knowledgeable. He managed to get out difficult stains and left the carpet looking new. Thanks! Will definitely use Duraclean again in future.
Description of Work: Cleaned 2000 square feet of heavily soiled carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from Duraclean Cleaning and Restoration
Thank you for your review! we appreciate the opportunity to be of service and look forward to cleaning for you again in the future.

Edward S.
11/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
See above. Justin did an outstanding job!
Description of Work: Justin cleaned three area rugs and a large sectional couch and chair, and stairs. He was meticulous, friendly, professional, and needless to say, did a terrific job! Above and beyond what I expected!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

maureen D.
10/2018
5.0
carpet cleaners
  + -1 more
Justin was great! Got most of the carbon stain out and carpets looked great. Got an offer the next day.
Description of Work: Entire house carpet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
08/2018
5.0
carpet cleaners
  + -1 more
Justin arrived early after calling to let us know he was on his way. He looked at the areas that we needed clean and gave us a quote. It was a little more than we were told on the phone, but admittedly square footage might have been more. We did not have any real problem areas, but he cleaned the carpets beautifully. He cleaned up when he was finished and worked withinthe time frame given. Great job!
Description of Work: Carpets were cleaned in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John R.
08/2018
5.0
carpet cleaners
  + -1 more
These guys do a great job. Great work, perforrmed on time, and for the price promised. Highly recommend!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Cary M.
07/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
I was somewhat hesitant of using a national franchise for carpet cleaning, but based on Google and Angie's List reviews decided on Duraclean to steam clean two bedrooms with closets, as well as clean the grout and tile in two bathrooms of a new condo. Duraclean did a very good job on both, and my bathroom floors looks vastly improved after the cleaning process got out years worth of dirt and grime. The process was clearly described prior to beginning, the technician knowledgeable, and he answered all my questions about the process. Would use Duraclean again.
Description of Work: Carpet, tile, and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aimee D.
06/2018
5.0
carpet cleaners
  + -1 more
My experience with Duraclean was top notch! They were able to come out same day and did and amazing job on my carpets. Justin was very helpful and went above and beyond. I will definitely hire them again!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Duraclean Cleaning and Restoration
Thank you for the review! we are thrilled you are happy with our service! We look forward to being of service again in the future!

Kathy H.
05/2018
5.0
carpet cleaners
  + -1 more
The workman told me honestly that the grout couldn't be sealed because there was caulk applied where there should have been just grout. He cleaned it and I will address the issue.
Description of Work: Grout sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie L.
05/2018
5.0
oriental rug cleaning
  + -1 more
I would highly recommend this firm. They are professional, responsive and my rugs look great! The gentleman who came out was truly a cleaning expert who offered helpful tips in addition to doing his work quickly and thoroughly.
Description of Work: Cleaned two rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Kevin M.
03/2018
5.0
upholstery cleaning
  + -1 more
Excellent service. Tech showed up on time, provided several tips on stain removal, and took pain staking care to remove all stains including a bloodstain.
Description of Work: Cleaned 2 year old cloth couch used daily in man cave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kevin C.
02/2018
5.0
upholstery cleaning
  + -1 more
Very happy with their service. Arrived early, was respectful of our home, and did an amazing job. Thank you!
Description of Work: Cleaning white fabric sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Dan P.
01/2018
5.0
carpet cleaners
  + -1 more
exactly as I wanted. Good job, worked around my schedule.
Description of Work: cleaned carpets on 2nd floor and a carpet for hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raul Z.
12/2017
5.0
upholstery cleaning
  + -1 more
Quality service and great price. Took time to remove any and all stains visible. Very satisfied with appearance of sofa and arm chairs.
Description of Work: Cleaned sofa and two arm chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dan P.
11/2017
5.0
carpet cleaners
  + -1 more
excellent job. Second time I have used them. They are my go to service, and will use them again.
Description of Work: carpets needed cleaning, as I previously had pets, and wanted to freshen the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodie C.
11/2017
5.0
carpet cleaners
  + -1 more
My husband and I have two fur babies so , needless to say, we have our share of carpet troubles. We called Duraclean and spoke with John. He was the consummate professional with a friendly attitude. We scheduled an appointment with his team and this is how it went: Justin called my husband to let him know he was on his way. He showed up at the appointed time and that is BONUS points in my book! Not only did he give us tips on management of carpet with dog stains, he also took the time to explain certain things discovered while cleaning. The results were OUTSTANDING! I place a heavy emphasis on this because, prior to our using Duraclean, other carpet cleaning businesses left with some stains still remaining. Justin managed to turn old into new! Can't beat that deal ! We will be using this fantastic company in the future! You get exactly what you pay for and this was worth the price!
Description of Work: Long overdue carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Anne M.
10/2017
5.0
upholstery cleaning
  + -1 more
very easy to schedule my apppointment and the tech called early to ask if he could come abount an hour early. He described a few tips on home DIY advice and then went to work. Made sure the furniture was completely cleaned and back in it’s spot. I’ve got 2 dogs and a cat so I was very pleased to have the furniture cleaned up quickly and it looks great.
Description of Work: Sofa and Accent chair cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert M.
10/2017
5.0
upholstery cleaning
  + -1 more
After the cleaning, the couches were very clean and fresh despite their age.
Description of Work: Cleaning of two couches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

3320 South Cobb Dr SE #2, Smyrna, GA 30080

http://www.duracleancarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Duraclean Cleaning and Restoration is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Duraclean Cleaning and Restoration accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Duraclean Cleaning and Restoration offers free project estimates.
Yes, Duraclean Cleaning and Restoration offers eco-friendly accreditations.
Yes, Duraclean Cleaning and Restoration offers a 10% senior discount.
Yes, Duraclean Cleaning and Restoration offers emergency services.
Yes, Duraclean Cleaning and Restoration offers warranties.
Duraclean Cleaning and Restoration offers the following services: Carpet Cleaning, Wool and Oriental Rug Cleaning, Fine Upholstery Cleaning, Fabric Protection, Tile and Grout Cleaning, & Emergency Water Damage Clean-up
N/A

Contact information

3320 South Cobb Dr SE #2, Smyrna, GA 30080

http://www.duracleancarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM