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Rooter Man Plumbers
Water Removal Recovery Service, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
When you are looking for a reliable professional to handle your plumbing and drain service needs, trust in your neighbors at Rooter Man Plumbers. We are a locally owned and operated company who focuses on providing the best customer service experience in the field with the same passion as providing the best service in the area. We are here for you at any time of the day, with convenient 24 hour emergency service. Call us today and learn more about our free plumbing inspection with every service call!
Business highlights
Emergency services offered
17 years of experience
Services we offer
Drain cleaning, backflow testing & certification, bathroom remodeling, boiler installation & repair, burst pipe repair, faucets, fixtures and sink, garbage disposals, gas line repairs & leak detection, hydrojetting, repiping, sewer camera inspection, sewer line repair & replacements, showers & tubs, slab leak repair, sump pumps, toilet repair & installation, trenchless services, water filtration systems & plumbing., water leak detection, water softeners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.670 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 6% | ||
| 3% | ||
| 4% | ||
| 3% |
Showing 1-25 of 70 reviews
Kelley M.
Nov 2018
Danny and Doug form Thompson & Thompson Rooterman in Guyton are amazing! They completed the work quickly and explained each step that was done to fix our problem. They went above and beyond what they had to do to make sure the repair was affordable. Their honesty should be commended!!! I highly recommend Rooterman and plan to do business with them again if we have a problem. I cannot thank these two gentleman enough!!!
THOMAS F.
Jun 2018
He was right on time. Very nice man and he did a wonderful job.
Ronald C.
Feb 2018
We had corroded sewer pipe under our slab, Jeremy and JT jackhammered up a 9 foot trench in the kitchen and some on the porch to replace the pipe. Jeremy is very professional, knows his business, and went the extra mile to do a great job. They backfilled the holes and tapped the sand down well and replaced the cement. They are not cement people so if you have the same issue where it will be visible you might want to hire cement people to replace the slab. They did a good job but not as smoothed as it could have been. In my case no problem as it is all hidden under the cabinet, stove, and refrigerator. They are honest and want you satisfied with the job. Recommended!
Michael T.
May 2017
I was out of town. I called this company. The phone person hinted at a minimum price, said the service worker on site would give me the price prior to work. The service work did not do this, did not ever give me a price, but confirmed the work was completed. When I checked my bank account I was charged 3x what the office scheduling person had told me was the "likely" minimum fee. Truly I hate this type of manipulative dishonest that runs like a ribbon through Savannah, GA. In my opinion this company is a blight on the area using the old slippery half-honest half-dishonest ways. I called the person at the office about it and they got an attitude and hung up on me. Needless to say, I will not turn to this company for service no matter what ever. They have a lot of good reviews. I guess I am not one of them. Support honest direct people who do not with-hold information. Support people who inform you of charges prior to work, and prior to putting a charge on your personal monies.
Dan B.
Mar 2017
This was the first time I used Rooter Man Plumbers. They came to the house to review options and we found out that during construction of the house in 1978, the water heater was installed in the attic prior to the roofs completion and was too large in diameter go through the ceiling opening to the attic, the tank would either have to stay or cut up the ceiling to remove. It stayed. Then, we found out that they no longer manufacture the 40 gallon size we were looking for. The Technician gave me all of the options available and provided web addresses so I could research the products available to be used. The tankless water heater website told how it would be able to take care of my hot water needs for less energy to heat the water, saving money. The Plumbers showed up on time and began working right away, emptying the old tank in the attic and removing the good tank in the laundry room, re-plumbing the lines and finishing the job earlier then their estimate. They were very professional and knowledgeable on the work to be completed and left the work site clean. My wife commented that the workers did not spend time "playing" with their phones and was very happy with the job completed. We have not had any problems with the equipment installed. The job estimate provided was the amount I was charged. One note on the tankless water heater option. The unit needs to be installed very close the electrical meter. With the main bathroom on the other end of the house, it takes over 30 seconds to start receiving hot water. Not the Plumber's or Electrician's fault.
NELSON M.
Mar 2017
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Al F.
Feb 2017
The repair was inadequate. When called back to fix what went wrong he wanted to charge me again for full service call. I was so annoyed I told him to leave.
Response from Rooter Man Plumbers
"On 10-[Member Information Removed] 2016 we responded to customer stating toilet was running intermittingly. We responded and discovered it needed a new flapper. We charged 207.50 which included gate fee, dispatch fee, and 1hr labor. We do not automatically install a whole flush valve assembly when a flapper is all you need. To install a whole assembly you have to remove the tank from the bowl ( it can crack and/or break during this), remove the flush valve assembly, install the new flush valve assembly, install a new tank to bowl kit, rehook up the water supply, then test. We tell customers once we install a new flapper it may take a couple of days for the new rubber to set and the problem to stop. If it does not we tell the customer you then will need a new Flush Valve assembly, due to the flapper didnt work. If this is the case we go out and install a new assembly for only the cost of the difference of the 2 tasks stated above. We were contacted on 10-26-2016 that the toilet problem had recurred, upon arrival customer didn't want to pay anything and asked us to leave, stating it wasnt doing it as badly as before."
David B.
Feb 2017
It went poorly, to say the least. We've lived in this house for 13 years and had to have this service performed 3 or 4 times. Galvanized pipes. We know that something is happening soon because the kitchen sink gurgles when the washer is emptying. The other company that we'd used in the past typically comes out and clears the drain. The last time the guy ran a camera down the pipe to see what the issue was. All for $200. I decided to use RooterMan because of the great reviews on Angie's List. I wish I'd stuck to the other guys! The plumber came out and spent a while running water in the drains trying to figure out what the problem was. I talked with him on the phone, since I was at work. My wife had to show him the roof vent that the other company used to clean out the line. He worked for a while then came in to let her know that he'd done the best he could, but that we needed to spend another $800 to put in a cleanout between the house and the sewer. All for the low price of $325. Four days later the sink started gurgling again. It stopped up soon with black gunk from the main line. I called Rooter Man and told the dispatcher what had happened. They agreed to send someone out again the next day. I left work early to meet the plumber. Nice guy, but he wanted to charge me another $350 (reduced from the normal price of $650) to wash out the main line and run a camera down to see what the problem was. So for only $575 I can have the same service that I paid $200 for before. I declined. They made no offer of a refund for the previous visit, even though the guy accomplished nothing. These guys are salesmen, not plumbers. Don't trust them.
Response from Rooter Man Plumbers
"Our technician was dispatched at 8:04 a.m. and arrived on site at 8:26 a.m. om 1-30-17. Upon arrival we focused the initial observation onto the kitchen sink. After testing kitchen sink with amount of time it took to backup slightly, and talking with customer about previous issues our tech made the determination to go up on roof and run camera into 4" vent located over laundry room, to inspect line. This had to be the access due to no clean out was available. Line was full of Gunk and camera went into a black hole approximately 30 ft. Went to truck got Rigid K 60 machine and proceeded to clear blockage that was causing the problem. Cable was catching on something in line around the 30 ft mark as was the camera. The line is able to drain but not efficiently. For the services rendered above we charged $325.00 which included 1-1/2 hrs labor, 30 min arrival time, cleaning the line, videoing and locating area needing to be addressed. We highly recommended excavating and installing a clean out on mainline to give access to use Hydro Jetter, (much stronger Equip) to rectify the problem completely and our estimate was $889.58 to do so and that if they backed up again this would need to be done. As customer stated above this has previously been addressed approx 3 or 4 times prior to our 1st trip. We performed a service and gave customer options because we knew other work needed to be done. On 2-5-17 (Sunday) they called our emergency service and told the on call Service man they were hearing the gurgling and figured the problem was coming back( just like we told them would happen). He let the know we would get someone there Monday, ( the next day). Upon arrival to there home we had the hyrdo jetter with us and all necessary materials to perform work we had previously quoted, but they didn't want it done. They wanted us to do it for free so the bartering began. they proceeded to try to get this done for free, and we refused. We are here to provide a solution to your problem to the best of our ability, but we can only do so much. We got the line to drain, we located area of issue and we gave pricing upfront to rectify completely if issue were to return, but we can only do what the customer allows us to do. We were negligent in our ability to rectify this problem."
Sharon F.
Jan 2017
Our kitchen drain became clogged just as we were preparing for dinner guests. Unfortunately Rooter Man was unable to come that evening, but Jeremy was here bright and early the next morning. Excellent service and job was done quickly & professionally.
Bryan R.
Dec 2016
They were good and professional. The only issue that I had is that the leak was not found very easily. It took four different people to correctly find the leak.
John M.
Oct 2016
It was a mess until plumber arrived - when he left it was better than new
Michelle B.
Aug 2016
unknown
Steve G.
Jun 2016
Great, Joe came within a hour and a half of the call, and was able to clean out the drain right away. Very happy with the service.
Mary B.
Jun 2016
unknown
Lon D.
May 2016
unknown
Candace H.
Apr 2016
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Linda B.
Apr 2016
unknown
Brian B.
Apr 2016
unknown
Bryan M.
Apr 2016
Rooter man tech was excellent! He diagnosed the problem and replaced the damaged element. We have hot water again!
Response from Rooter Man Plumbers
"[Member Name Removed], Thank you for continuing to trust RooterMan for your plumbing needs."
Devorah G.
Mar 2016
unknown
Tim S.
Mar 2016
Great
Michael M.
Mar 2016
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Shakira P.
Feb 2016
It was great. Everything works fine. I have no complaints. My service was performed by Bruno, and he made such a good impression that I specifically requested him for a future project.
Linda B.
Feb 2016
Quick and efficient work. Jeremy was very professional and courteous. We used the 10% off Angie's membership coupon to pay our bill - thank you!
Archie J.
Jan 2016
unknown
Licensing
State Contractor License Requirements
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FAQ
Rooter Man Plumbers is currently rated 4.6 overall out of 5.
Rooter Man Plumbers accepts the following forms of payment: CreditCard
No, Rooter Man Plumbers does not offer free project estimates.
No, Rooter Man Plumbers does not offer eco-friendly accreditations.
No, Rooter Man Plumbers does not offer a senior discount.
Yes, Rooter Man Plumbers offers emergency services.
No, Rooter Man Plumbers does not offer warranties.