Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Mr Rooter Plumbing of Savannah logo

Mr Rooter Plumbing of Savannah

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Anything plumbing...we do it. Some specifics: sewer and drain backup, bathroom and kitchen faucet repair and replacement, camera, garbage disposals, jetter, locate, repair and replacement, toilet repair and replacement, water and gas leak detection, water heater repair and replacement, water softeners and purifiers

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
3%
Showing 1-25 of 150 reviews
Sandra B.
Oct 2020
5.0
Yes, I recommend this pro
I was very satisfy

Jessica C.
Jun 2020
1.0
$700
I was had :( I was told it would be 280 to snake my bathroom or 450 to pump the septic and clear the clog of it was still there. Septic probably needed to be pumped so I said go ahead and do both for 450. Guys came out pumped the septic but said clog was still there and they didn’t have the snake on the truck. They sent a guy out the next day he snaked it said it was good and charged me 250 since he had to do it not the other guy...., okay $700 is the new total. At least it’s done....... 3 day’s later same problem, I called back and customer service said there would still be another charge if they snake it again and it doesn’t work.... I’m out $700 and can not use my bathroom. Customer service said a supervisor would call me. My first experience with this company and I am so disappointed and feel taken advantage of especially when customer service shows no concern. The owner Mark Jacobs is a very condescending person. I suggest if using this company that a male take the lead as the owner has zero respect for women.

David B.
Aug 2018
1.0
Poorly, to say the least. We've had this service performed 3 or 4 times in the past 13 years we've been in this house. Galvanized pipes. I decided to try Mr. Rooter this time because

John A.
Apr 2018
5.0
Yes, I recommend this pro
$200
Great service

Janet M.
Mar 2018
5.0
Yes, I recommend this pro
$200
Bri showed up on time. First time for a cute personable plumber. She offered lots of different options from replacing the whole heater to replacing the elements. She was professional and courteous the entire time. She was in contact with her boss and he came to the job as well. In the end they replaced the thermostat which by far was the best option for us. A++++ service with a smile. Will definitely be calling and recommending their work.

Jack D.
Feb 2018
5.0
Yes, I recommend this pro
$300
very professional

Jim B.
Jan 2018
5.0
Yes, I recommend this pro
$400
This was probably the most professional service I've had done in thirty years of dealing with septic tanks. He was prompt, professional and extremely thorough in cleaning up after the job. His office staff couldn't have been more courteous or helpful.

Chris P.
Nov 2017
5.0
Yes, I recommend this pro
$225
......

Charles C.
Nov 2017
5.0
Yes, I recommend this pro
$598
5 star perfect.

Chris P.
Aug 2017
5.0
Yes, I recommend this pro
It took them several hours to repair it, but they did an excellent job. Would absolutely use them again. I was very impressed . They were very professional. All I can say is that they did a great job and they were very professional.

Janey M.
Aug 2017
5.0
Yes, I recommend this pro
$139
.....

Evelyn A.
Jun 2017
5.0
Yes, I recommend this pro
Excellent work. No problems since being repaired.
Response from Mr Rooter Plumbing of Savannah
"Thank you Ms. [Member Name Removed] for trusting us to help with your plumbing needs. Mark Jacobs, Owner"

Sue B.
Jun 2017
4.0
Yes, I recommend this pro
$350
Master shower has been fine since he snaked it and the toilet was better but still ran a bit. We had a plumber come for another issue and he fixed the toilet permanently.

Stacy G.
May 2017
5.0
Yes, I recommend this pro
I loved our technician David. He was very professional and on time. I knew I had an issue when the grass was greener in one area on my sewer line. He came out and was very thorough and got me taken care of. Highly recommend Mr. Rooter Plumbing.
Response from Mr Rooter Plumbing of Savannah
"Thank you for trusting us to take care of your plumbing issues."

Stacy G.
May 2017
5.0
Yes, I recommend this pro
We can't say enough about our technician Mark that came out to help us. We had just got married and moved into our new home and smelt gas. We were scared and didn't know who to call. The gas company directed us to call a plumber. We called three other companies first and no one answered. That was not the case with Mr. Rooter. They answered our phone call right away and got someone out to us that day. Mark was excellent. Highly recommend Mr. Rooter Plumbing.
Response from Mr Rooter Plumbing of Savannah
"I enjoyed being at your home and helping solve the gas leak problem."

Stacy G.
May 2017
5.0
Yes, I recommend this pro
We loved our Tech who came out. He was very clean and thorough. Their slogan is, "There is a reason they call us Mr.," and this is so true. From your first call to the office to your technician arriving is just excellent all around. I highly recommend you call Mr. Rooter. I will certainly call them again.
Response from Mr Rooter Plumbing of Savannah
"Thanks for the kind words. We're always here to serve."

Jessica R.
Mar 2017
5.0
Yes, I recommend this pro
$100
Wonderful!

Lydia C.
Nov 2016
5.0
Yes, I recommend this pro
$425
septic tank was pumped out in a short period of time.

Mark L.
Nov 2016
5.0
Yes, I recommend this pro
Roto-Rooter could not completely clean out sewer pipe . Mr Rooter DID !

Chris P.
Oct 2016
5.0
Yes, I recommend this pro
After going to Angie's List, I saw that Mr. Rooter worked on weekends. We had not used them before. I called Saturday morning and Trent came out after lunch and took care of the problem. He was very proffesional and respectful. When I explained the problem, he knew exactly what to do. Stacy from the office called to let me know about what time to expect him and he was punctual. I will call Mr. Rooter if I have any future plumbing needs.

Sb S.
Jul 2016
5.0
Yes, I recommend this pro
$7,400
Outstanding work was performed, even though you hate to go through a slab leak, this company specializes in re-piping, so now I never have to worry about a slab leak again. Trent performed the re-piping on our house. Contractors are a mixed breed, but this young man was the ultimate professional and was left alone in the house so that we could continue on with our lives. It took three days but that is because we re-piped everything from baths, to outside hose bids. He even mounts all the sheet rock back in place cleans up after himself and has the house ready for your paint crew. The cost also included new water heater since the one in place was 26 yrs old.

Kenneth S.
Apr 2016
5.0
Yes, I recommend this pro
$330
He was professional. found the leak by digging up a small area of the lawn. repaired the leak and replaced the soil.

Deirdre M.
Mar 2016
2.0
$7,800
Initially quoted us $6800 for whole house repipe, install tankless water heater and fix leak. Estimated job would take 4/5 days. On evening of 4th day, said cost to complete job would take an additional $1000. We were ok with this and signed an agreement to that effect. Once the job was finished the plumber called my husband and said the total cost was actually going to be $9500. At no point we're informed that the cost was going to increase beyond the new higher $7800. This was only revealed once the job was completed. Upon calling Mr Rooter and asking to speak either to the owner or manager we did quickly receive a call back and they said they would investigate. About an hour later Becky called me back and proceeded to argue with me that the extra $1000 we agreed to was not to finish the job but only to finish to the end of the 4th day. Even when I explained many times to her that we were informed that it would cover the cost to finish the job. She spent a long time arguing with me and even queried if my husband and I had communicated and were on the same page. The arguments she made varied from the house is old, which I reminded her was something that was visible to Trent the first day he came to give an estimate, to we added additional tasks to the job, which I reminded her the tasks he carried out were precisely those we had asked Trent to quote (I did agree that the tasks were more complicated perhaps but we were told the extra $1000 was to cover this) to the job taking 6 days even though at approximately 4.45pm on the 5th day Trent informed my husband that he had to take a lot of calls all day and so hadn't been able to do much work but he would work late to get it completed. He unfortunately injured himself and had to leave before the work was completed but he called my husband to tell him this and he'd check his teams work on Sunday. So he didn't complete 6 days but only 5 due to the other calls and also his injury. Trent assured my husband the work would be completed and never once mentioned additional costs until he called Sunday to say the cost was now $9500. Becky was unwilling to budge until I put my husband on the phone to her and she very quickly backed down and conceded that we should have been informed up front if there were going to be additional costs. Upon speaking to my husband she conceded to only charge the $7800 that we agreed to. This was particularly frustrating to me as I was the party who made the contract and paid with my credit card. My overall impression was that Trent, the licensed plumber did good quality work, however their estimation/quoting system is inadequate and they need to include a lot more specificity and communicate with the customer about any and all additional costs prior to those costs being incurred. We will definitely never use them again.
Response from Mr Rooter Plumbing of Savannah
"This job was not a basic "repipe" and the tankless water heater was installed on the wall 15' above the ground. This house is a beautiful older home in Savannah and, as such, has had improvements done over the years. As we got into the job, unexpected issues were discovered beyond, even what we allow for, that led to us calling to discuss additional work. It is extremely rare that we have to approach a customer about additional cost as we anticipate issues during our preparation for the job. Yet, this time...the customer hit the nail on the head when she said we need to communicate better and that she had been the one to sign the contract. I don't recall the reasons for the wife not coming to meet with our technician, but we communicated the problems with, advised the husband of and got verbal approval for the additional cost. Additional costs were incurred beyond the $7800 for which we ended up settling. In the future, we will be more conscientious of the party we are dealing with and get all changes in writing before continuing. The reason we backed down after speaking to the husband was that he was not going to stand behind his verbal approvals for the additional costs. We take full responsibility for this situation and will work to be better in the future. Thank you for your feedback."

MaryJeanett S.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Jay S.
Dec 2015
5.0
Yes, I recommend this pro
They were very good
...
Showing 1-25 of 150

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mr Rooter Plumbing of Savannah is currently rated 4.7 overall out of 5.

Mr Rooter Plumbing of Savannah accepts the following forms of payment: CreditCard

Yes, Mr Rooter Plumbing of Savannah offers free project estimates.

No, Mr Rooter Plumbing of Savannah does not offer eco-friendly accreditations.

No, Mr Rooter Plumbing of Savannah does not offer a senior discount.

Yes, Mr Rooter Plumbing of Savannah offers emergency services.

No, Mr Rooter Plumbing of Savannah does not offer warranties.