Dumpster Rental Dogs

Hello. It was brought to my attention about a recent fee charge for a dumpster that was purchased through Dumpster Rental Dogs at one of our rehab projects off of Travers Ct here in Columbus OH. We are disputing the entire late fee charge of $430 because this fee never would have occurred if the company would have picked up the dumpster on the day they were scheduled to pick it up. Instead, the dumpster sat at our property for 4 additional days. Therefore, it was too full when the driver finally decided to come out and pick it up. Then without our consent or knowledge our CC was automatically drafted for a $430 fee, which is totally unprofessional. We could have rented an entire new dumpster and a half for that price. We understand that in the contract we signed with the company that it mentions about the dry run fee. However, the dumpster company did not hold up their end of the contract in picking up the dumpster when they initially said they would. Plus, the dumpster was in our way for days at the job site, when it should have been out of there, leaving us no option to even purchase another dumpster. Mind you, our Project Coordinator had to reach out directly to the company in order to remind them to come out and pick up the dumpster. This was our first time using this company for dumpsters and we will refrain from using them moving forward. We directly reached out to the company to see if we could come to some resolution here, but the owner Max was unreasonable. We highly recommend refraining from using this company for your dumpster needs.