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Critter Control of Savannah

About us

Critter Control is the Nation's leading animal control firm. It has been in existance for 35 years. There are over 100 offices nation wide. Critter Control of Savannah has been serving Chatham and surrounding counties for 18 years. Customer stisfaction is our number one priority. We offer prompt curtious service. We are available 7 days a week.

Business highlights

Emergency services offered
26 years of experience

Services we offer

Bats, Birds, Crawlspace Doors, Ground Moles, Gutter Guards + Dryer Vent Covers., Raccoons, Repair and Prevention of of nuisance wildlife entry of your home or building. We handle Rats, Snakes and Armadillos. We Screen Attic and Foundation Vents. Install Chimney Caps, Squirrels, We specialize in the Humane Removal

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
10%
2
0%
1
10%
Showing 1-10 of 10 reviews
Alyssa G.
Feb 2025
1.0
$2,100
We hired Critter Control (a Trutech company) for exclusion work, which included installing a one-way door and sealing entry points. While most of the work was completed, they failed to remove the one-way door or properly finish the job. Despite our multiple calls and messages over the course of over a month, they repeatedly ignored our requests for follow-up. The only way to get someone on the phone was to call the new customer line, as their existing customer line led to a dead-end. Even then, we were told a manager would call us back, but that never happened. They effectively stonewalled us while leaving their work unfinished. In addition to failing to honor their contract, they attempted to charge us for services that were not rendered and auto-charged our card without prior authorization. After giving them one last chance to fix the issue, we had to hire someone else to complete the job. We are now pursuing a chargeback for the cost of their incomplete work. 🚨 If you’re considering using this company, be aware that they may not honor their contract, may charge you for services they don’t provide, and may auto-charge your card without authorization. We would strongly recommend looking elsewhere for a more reliable wildlife control service.

Claude F.
Sep 2017
4.0
Yes, I recommend this pro
$169
It was gone. He secured the area where it had came in.

Kathleen S.
Mar 2017
5.0
Yes, I recommend this pro
$664
Excellent. The initial inspection and recommendations were performed the same day we called. The work was done on schedule, and it has been quiet in our attic ever since!

Joy K.
May 2015
4.0
Yes, I recommend this pro
They were very knowledgeable. They came and cleared the problem.

Thomas H.
Jan 2015
5.0
Yes, I recommend this pro
$530
unknown
Response from Critter Control of Savannah
"We appreciate this review. (Member Name) was a pleasure to have as a client."

Maxine P.
Nov 2013
3.0
$258
My call was responded to promptly, and the service provider came to my home where he cleaned up the mess left by the raccoon and set a trap to catch him. I informed the owner, at the time, that we have a lot of squirrels and inquired how I could be assured that a squirrel would not eat bait/be trapped instead of a raccoon. He explained squirrels do not like the type of bait he left. I assumed, incorrectly, the trap door would not close by the weight of a squirrel (as it weighs less than a raccoon).
In order to have this service performed, I was told I would also need to have/pay for a full inspection of my premises so any point of entry into house could be corrected. Even though I did not desire this service, I went along with it in order to get rid of the raccoon and the problems it was causing. However, I got the sense that finding areas where and quot;home improvementand quot; could be addressed and charged for (at a hefty price) was of primary interest with this company. For example, I was told that there are 14 small exterior openings in my attic through which birds (or other critters) could access; those openings could be screened for an additional $350, and it was highly recommended we do so. We have lived in our home for almost 40 years without a problem in our attic area and feel if we should ever need to have screen placed over these openings, we could get an individual we know to do it for much less than $350. Before he left on this initial visit, I was charged/had to pay $199.50 (this was with the 5% Angie's coupon I used) for the approximate 30-40 minutes he was here.
The morning after the trap was set for the raccoon, all of the bait was gone. However, so was the raccoon. The trap had not worked. We called the owner, and he promptly returned to re-bait the trap. The following morning, part of the bait was gone, but the raccoon was still not trapped. However, that afternoon, I heard a racket on our deck and looked out to see a squirrel and a dove trapped in the cage. The squirrel was going crazy, attacking the dove, and feathers were flying everywhere. I called the owner about the situation, and he returned to remove the squirrel, the dead bird, and the cage they were in. He left a new, rebaited cage, and charged $59. This time he would not accept the 5% Angie's coupon, even though I saw no notice on the coupon saying it could only be used once and I had told him (the first time I used the coupon) that I would be using it again.
When reading the reviews on Angie's list about this company, I read that a few months ago $25 was charged for the removal of a mole, which is about the same size of a squirrel. I don't understand this price discrepancy, unless it is because the other customer had a 3-month contract with the company. However, we were told it would be an $89 charge for the removal of the raccoon (the and quot;targetand quot; critter) and $59 charge for removal of any and quot;non-targetand quot; critter. Another recent review (posted less than 2 months ago), notes that a customer paid $129 in an (unsuccessful) attempt to have flying squirrels removed from an attic. I don't understand why an initial $210 and quot;inspection/trap set-up feeand quot; wasn't charged at that time as it was with us. When I first called, I was told the cost would probably be more, due to our deck being on 3rd level of our house and a ladder would have to be used. However, we have direct access to our 3rd level deck, no ladder was needed, and it was only because of the and quot;required inspectionand quot; that they needed to go into our attic--which I think was for specific purpose of finding other, more costly work that could be contracted. I do not feel such a discrepancy in prices reflects professionalism or encourages trustworthiness.
The morning after the newly baited cage was set out, the bait was still there; still we had no raccoon. As I did not want to chance trapping another squirrel, bird, or whatever critter might be on the loose and have to pay another $59, I called and asked for the cage to be removed. I then ordered some Critter Repellent (removed weblink) for $15 which has over a 100 favorable reviews and a full refund if not effective for repelling raccoons. I only wish I had done that prior to spending almost $259.00 to absolutely NO avail--just a lot of aggravation.
I really think this service is very much over-priced--and, of course, there is no guarantee that the animal you're trying to catch will even be caught.
Response from Critter Control of Savannah
"We are saddened to have an unsatisfied customer. How ever, with all due respect, We make very clear on the initial phone call what the fees would be. The service fee to come out is the same whether we do an inspection or not. We do not and did not charge extra for that. We only recommend it so we can determine if any animals can gain access to the home. Also, we charge different fees if it is a one story house or a 4 story house, or down town, or Georgetown, or Richmond Hill, ,etc. We also charge more to remove a live squirrel or raccoon than we do a dead mole or rat. We made very clear that sometimes the animal we are trying to trap finds someplace else to live or gets hit by a car, etc. We also stated that we use a bait primarily to entice a raccoon but unfortunately some times a non target animal gets trapped and there is always a fee to handle that animal. Our fees have not changed or gone up in 7 years. Regarding the coupon, it states right on the coupon " one per customer". This client is a lovely person and I am sorry we did not make her happy."

David D.
Oct 2013
4.0
Yes, I recommend this pro
$129
The technician only placed traps on the plywood boards. They placed nothing in the eves where the squirrels live nor did they ever came back/follow up to check on the traps as they promised. We subsequently hired another company and they properly examined the attic and determined where the nests were.

Update: I was subsequently contacted by John, the owner of the company and he made us happy. John showed genuine concern for our experience and offered an apology and a refund along with an offer to do whatever necessary to make us happy. Based on this experience, I think they are a service-oriented, trustworthy company.
Response from Critter Control of Savannah
"We spoke to [member name removed]. We apologized and refunded his initial fee. He was very gracious and accepted our apologies. He was appreciative of our concern andsaid he would contact Angie's List. We hope to do business with him in the future. Thank You."

Mikko L.
Aug 2013
5.0
Yes, I recommend this pro
Our moles did leave our yard, but we suspected that may be because we got a dog and also possibly because the traps messed with their tunnels. Overall, if we get another mole infestation again, I would use Critter Control again. They were professional and provided services as advertised.

Sharon S.
Mar 2013
5.0
Yes, I recommend this pro
$2,239

The people from Critter Control did a thorough and neat job, finished on time and were great to deal with. We have had no further problems with animals but it is good to know that the company gives a two year warranty on their work. Though the price was not cheap, neither was the level of quality. We considered it well worth it to solve a complicated problem and to protect the investment we have made in our home.



Romaine H.
Jan 2012
5.0
Yes, I recommend this pro
$500
told in above paragraph.

Licensing

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FAQ

Critter Control of Savannah is currently rated 4.1 overall out of 5.

Critter Control of Savannah accepts the following forms of payment: CreditCard

No, Critter Control of Savannah does not offer free project estimates.

No, Critter Control of Savannah does not offer eco-friendly accreditations.

No, Critter Control of Savannah does not offer a senior discount.

Yes, Critter Control of Savannah offers emergency services.

No, Critter Control of Savannah does not offer warranties.