American Moving and Storage

Most difficult move in 40 years. Had inadequate truck, did not properly pack, had over 40 items damaged, delivery staff had no clue how to arrange the goods while loading, did not have protection for many expensive pieces and overall the absolutely worst moving company I have ever used. We had to go to arbitration due tot he claim and the owner was discourteous when we advised them of all of the damages and said we will not "get a dime" when we go to arbitration. Do not use American Moving and Storage or you will not be satisfied.

The provider underestimated the job because he didn't want to come out and give an accurate estimate.  The employees were disgruntled from the start of the job because it was larger than they expected and they threatened not to move us. They destroyed several pieces of furniture and were several days late in arriving when we were on a very tight deadline that they had previously agreed to meet.  Ricky was extremely unprofessional and was very dishonest in trying to rectify this situation.  It was so bad that I didn't even have the energy to fight them to get my furniture fixed because they make it so hard to do so.  After a year, I just now feel like I want to revisit this situation to write a review.  I don't say bad things about a company lightly because I feel like everyone has an off day but I would caution ANYONE that is thinking of using them.  I believe Ricky, and their core values as a company, are seriously lacking and you hire them at your own risk.