ISLAND AIR INC
About us
We are a small family owned and operated heating and air conditioning company. Our company has been in business for over 50 years in this area. We have a ten truck fleet. We perform full service on all brands. We also offer a preventative maintenance program to ensure your heating and a/c units are working properly. We have a technician available 24 hours 7 days per week for service to all existing customers. Our trucks are stocked as well as our parts room.
Business highlights
Services we offer
Lennox and York Products We service ALL brands We have a fully stocked parts room and service trucks Mold Remediation We offer a preventative maintenance for all customers We have a technician on call 24 hours 7 days per week for our existing customers, We sell Trane
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 17% | ||
| 0% |
leaking unit had coolant gas added. A second service visit was scheduled to perform a leak test on this unit.
filter replacement was charged @ ~ $5.00 per filter for a 1.50 filter. Filters were provided in previous years service at no charge included in service contract.
Estimate was provided for evaporator coil replacement.
Due to to high price I hired a second firm for estimate. 2nd estimate was 40% less for same work scope. Leaking coil was not tested by 2nd contractor due to obvious leak deposits on the coil, deposits that were visible when the coolant gas was added, I.e. The gas addition should not have been performed with the obvious leaks.
unit that was "topped off" with coolant gas tripped off after Islan Air departed from initial service call. 2nd contractor determined the trip issue was over filling the unit with coolant gas. Excess coolant had to be bled out to a gas waste tank. Coolant I paid for was drained to a licensed waste container.
hourly rate for service technician for second contractor was $20.00 / hr. Less than Island Air with far better service and all 3 units are now operating like new.
Use of charge card for payment requires $20.00 service fee for amounts > $500.
Renewal annual maintenance contract was offered at a substantial increase in price. Service contract was not renewed with Island Air, Inc due to cost increase and poor service
I would not recommend island Air Inc for A/C service in te St Simons Island, GA area.
Our first experience with Island Air was on 4th of July. They arrived that day quickly and fixed the problem and were reasonable in the charge even with a holiday. Has been one of the most professional companies that we have worked with since coming to the Island.
Licensing
State Contractor License Requirements
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