L&W Tree Service & Grading proudly serves its customers with integrity, professionalism and attention to detail. The owner of this company has 25 years experience in the timber industry and heavy equipment operation and is present and working on every job. Your satisfaction is our #1 priority.
Excavation, Tree Service
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
6% | ||
0% | ||
0% | ||
3% |
"Thanks Devon. It was good working with you. If you will remember, you pointed out several decorative shrubs that you said absolutely could not be damaged and to do the best we could with the others. The shrubs you pointed out as very important had no damage at all and a few of the others were unfortunately not able to be worked around. We spoke about a price concession but due to the fact that we cut down several trees for you that were not a part of the original quote, it all evened out in the end."
"Thank you."
"Miss Aletha, I am sorry you do not remember the details of your project. I spoke to your husband in person and on the phone 4 times during that one-month delay. That was the month it rained almost every day and there was no way to do a grading job in the mud and I had to wait until the ground dried out enough to do a good job. I spoke to your husband about the fact that moving truckloads of dirt into your back yard would make a mess out of the entry point and that I could use the dirt from the bank to save money and avoid a huge mess but that he would probably need to put in a retaining wall depending on the amount of dirt I had to take out. Your husband chose that option overhauling in the dirt. I am sure the steps washed away because a retaining wall was never installed. We never accept payment on a job until it is completed and the customer is satisfied. We never ask for money upfront. You and your husband praised the job every day and told me how pleased you were with how everything was coming. Making sure our customers are completely satisfied is our number one goal. It is very disheartening to work with a customer who praises your work from beginning to end, asks for extra things to be done over and above the discussed project, which I gladly did at no extra charge, and then have them turn on you only after I was told the job was great, the equipment was moved off of the project and it's time to write the check. Your husband even told me after you wrote the check that he was very please with the job we did. I hope anyone reading your review will look on down the page at the many 5 stars reviews we have."
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