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Window Genie of Atlanta Metro
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Window Cleaning,
About us
Window Genie is the Home Services Leader. Our services include window cleaning, window tinting, pressure washing, gutter cleaning and holiday lighting. All technicians are uniformed, trained, bonded and insured. We accept cash, check, and all credit cards.
Business highlights
Emergency services offered
29 years of experience
Services we offer
Window cleaning, blinds sales and installation, chandelier cleaning, concrete & brick cleaning & sealing, deck and fence, general pressure washing, gutter clean-out, gutter protection, house washing, residential and commercial window film, tile and grout cleaning, window tinting and insulated glass replacement.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4365 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 17% | ||
| 6% | ||
| 4% | ||
| 4% |
Showing 1-25 of 365 reviews
Bart H.
Feb 2025
I have been using them for many years. This last cleaning (which has taken almost 2 months to complete) has been a nightmare. I spoke to the office MGR (Matt) right after my initial cleaning - they did a terrible job and all windows needed to be re-done. The same crew showed up (after I asked for a different one) and they said they couldn't do it, because they didn't have their "Stuff" from the office. They showed up again today and they had to clean the windows 2 times again, to get them done. I finally put sticky notes at each speck of dirt on the window, so they would know what to clean... I still see areas they missed, and they left without cleaning the large front 2 story window in the foyer again. They also broke one of the window springs because they wanted to try and not have to go on the ladder and remove them from the inside. Now the window won't "Stay" in the up position. I'll call to see what they will do for that and keep you posted. You shouldn't have to follow them around. My time is worth way more than that.
Walter F.
Sep 2018
On time. Courtesy call ahead of arrival. Work went smoothly and to my satisfaction. I like the use of a safety rope, a harness and a second on the rooftop for the person walking the gutters.
Response from Window Genie of Atlanta Metro
"Thank you for your business and the A review. We look forward to seeing you again soon."
James S.
Nov 2017
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James R.
Nov 2017
I scheduled the work. They came while I was at work. Some other companies I've used have done a nicer job cleaning around the house, but the work was fine.
Eileen L.
Sep 2017
I went out while they were still on roof and pointed out where rain overflowed the gutter. They went back to the area already cleaned and reached down into the down spout and pulled pine straw. If I hadn't pointed that out, the down spout would not have been cleaned.
Michael R.
Sep 2017
Excellent job. Very courteous and professional. A real bargain.....
Ted M.
Aug 2017
Very good. They arrived on time. Did the work quickly and satisfactorily. Polite and professional.
Response from Window Genie of Atlanta Metro
"Thank you for the review. We appreciate your business."
Fred F.
Aug 2017
When I went to check; they didn't complete the job.
Response from Window Genie of Atlanta Metro
"Please call our office at 678 535 7770. There is no record of us ever providing services to you. I think you have us confused with a different company."
Matt C.
Aug 2017
They cleaned the gutters but left a mess in our flower beds. Didn't even attempt to clean up after themselves. I guess that wasn't included in the deal.
Response from Window Genie of Atlanta Metro
"You have already been contacted as we are going to come back and touch up the cleaning."
Prabhath V.
Jun 2017
Quality of work is good. Reviews speaks her work.
Ben I.
Jun 2017
I've scheduled an appointment with them for an estimate. They scheduled me a week out b/w 10 and 2pm. Never got a confirmation or a call of the appointment. In the mean time, someone randomly shows up after I had already go the work done. When I told him I have no need for the service he started cursing and my mother gave him $20 for the gas just to leave as she was afraid he may turn violent. STAY AWAY FROM THIS COMPANY! I WOULD NEVER EVER consider inviting this company into my home or close to my home!
Response from Window Genie of Atlanta Metro
"We showed up for the appointment that you scheduled with us. We did not solicit your business. You called us! When we call you on the way, you don't answer the phone. We [Member Information Removed] an hour plus to your house and your mother comes out side and has no idea why we are there. She puts you on the phone and you tell me that you already had the work done after pretending to not know who Window Genie was-you called us! I said thanks for the courtesy call, it would have been nice to respect other people's time as well. You are rude and inconsiderate. Your mother offered me $20 for our time and I told her that I didn't want her money but instead to teach her son some manners."
Vincent S.
Jun 2017
Everything went really well, I've used this company before and was satisfied and decided to use them again.
John A.
May 2017
I received an email advertisement for a gutter cleaning service and went online and purchased the advertised deal. I was never contact by the service provider and reached out 4 days after the purchase to schedule my appointment. The customer service representative told me I was not in the service area and I should have read the fine print before purchasing as the service areas were clearly listed. I informed her that nothing in the fine print mentions areas other than "local" and that I could call to confirm. She told me that a list of zip codes was included and I was wrong and we would "agree to disagree" because she had read it numerous times. I was also informed she was too busy to discuss this with me further. After trying to explain that I was currently reading directly from the ad, I emailed her the link to the ad (she said she could not find it online). I was then informed that despite me being correct and there was no coverage area listed and despite entering my zip code which confirmed availability, I needed to take it up with someone else because I could still not receive the deal without paying 50% of the purchase price as a travel fee. Based on the representatives information being centrally located in Atlanta is not considered "local" to a company named Window Genie of Atlanta Metro.
Response from Window Genie of Atlanta Metro
"Sorry for your experience. However, we do not service your area. This problem is an Angies List issue. According to our agreement with them, they are not supposed to advertise our services outside our service area. There is absolutely nothing we can do to help you. You need to contact Angies List."
Miriam A.
Feb 2017
They are really good, finished the job on time and cleaned their mess as well.
Melinda J.
Feb 2017
They did a great job. They were prompt, professional, and they did a very nice job.
John C.
Sep 2016
Very well.
Jerome M.
Aug 2016
Went great! They arrived on time cleaned the gutters and cleaned up the area. Very professional. Will use again
Yaseen S.
Aug 2016
Very good. Quickly got an appointment. They arrived within the 3 hour window of the appointment. Called me 20 to 30 minutes before they arrived. The technicians were polite and washed my driveway really well. No hidden fees. I took their deal of pressure washing 1000 sq feet for $99.
John C.
Aug 2016
They did a fine job. We use them every year. There was an additional charge over the $99 Big Deal based on the square-footage that I had them pressure washed. So, there was probably another $200 out-of-pocket. What stood out was their responsiveness. They were very timely. They showed up when they said they were going to show up. The quality of service was good, but it was not great. It seemed like it was a little bit rough. He was a really great kid. He has great manners, work ethics, and courtesy.
Margaret G.
Aug 2016
Window Genie came out & cleaned all exterior Windows. They were punctual & did the job required.
Janette A.
Jul 2016
Sleazy business!! I like others got scammed by them and their 'deals', only to be surprised once the window cleaners arrived with a big additional charge. We agree to just do the absolute basics and then the cleaners didn't have what they needed to do the job. When we tried to reschedule, Window Genie said they wouldn't come back out. The owner and his office staff are rude, condescending and unprofessional!! There are other window cleaning companies who are reputable and easy to work with. PLEASE find some other company than this one!! I sure am!
Teresa W.
May 2016
unknown
Amanda J.
Apr 2016
unknown
Diane B.
Apr 2016
They did a nice job. Chad was very personable. They stayed focused on their work and were courteous when it came time to pay.
Emmet B.
Mar 2016
unknown
Licensing
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FAQ
Window Genie of Atlanta Metro is currently rated 4.4 overall out of 5.
Window Genie of Atlanta Metro accepts the following forms of payment: CreditCard
Yes, Window Genie of Atlanta Metro offers free project estimates.
No, Window Genie of Atlanta Metro does not offer eco-friendly accreditations.
No, Window Genie of Atlanta Metro does not offer a senior discount.
Yes, Window Genie of Atlanta Metro offers emergency services.
No, Window Genie of Atlanta Metro does not offer warranties.