I ended up having to fire the company because of the horrible job they have done to my floors. The money I spent was only because they require half up front. At this point I will have to replace my banister and newel post on my stairs because they gouged it so deep no one is willing to try to fix them. My stair will have to be completely resanded and refinished again, because the finish is so bad it would catch your socks trying to go up and down the stairs. They ruined one of my door thresholds by running the sanding machine over it and gougeing. On top of all that I found a spot in my kitchen that is about 1 foot square with no stain at all and behind my refrigerator now I have completely raw wood (no stain, no sealer, nothing). When I look at my floor now I just want to rip up the whole thing and start over.
Description of Work: I have oak hardwood floors that I needed to have refinished by sanding to raw wood and then stain, seal and protect. I also needed the same process for my stairs and banister. I hired this company based on the product information and their pricing appeared to be inline with everyone else. The total job was going to be $2450.00 and I supplied the stain, sealer and finish.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Exotic Wood Floors is currently rated 1 overall out of 5.
No, Exotic Wood Floors does not offer free project estimates.
No, Exotic Wood Floors does not offer eco-friendly accreditations.
No, Exotic Wood Floors does not offer a senior discount.