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Daniels Floors
Recovery Service - Water Removal, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
Daniels Floors is an award winning professional hardwood flooring and staircase company built on client referrals. Our showroom in Roswell has Atlanta's largest collection of pre-finished hardwood flooring. Clients may either visit the showroom or have samples taken to their homes. Our commitment to quality craftsmanship sets us apart from other flooring contractors. Our floors are absolutely beautiful! Years of experience combined with continuing education by Bona and the National Wood Flooring Association elevate our skill set beyond that of your run of the mill floor guy. We use the industry's most technologically advanced equipment and floor finishes. We receive consistent 5-star and A ratings on internet evaluations. Our Bona Atomic 110 Dust Containment System keeps the air in your home clean. We offer non-toxic, durable, water based finishes and traditional oil based finishes. All work is guaranteed.
Business highlights
18 years of experience
Services we offer
Hardwood flooring sales, installation and restoration. Our showroom has the largest selection of premium hardwood, laminate and LVT flooring in Metro Atlanta.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 0% |
Showing 1-20 of 20 reviews
William I.
Apr 2018
all perfectly as expected. worked on sunday so we could get back on our floors.
Response from Daniels Floors
"Thanks for posting your review! One of the drawbacks of wood floor refinishing is that you need to stay off the floors for a bit. We understand what an inconvenience this can be. We have a unique, streamlined process that uses more durable finishes which dry faster so that you can be back in your home sooner. We also work weekends. Thanks for selecting Daniels Floors! Please remember that all of our work is guaranteed. Feel free to call us should you have any questions on the care of your flooring."
Donna W.
Apr 2017
Perfectly! Awesome job!
G. J.
Sep 2016
Laura was patient with me and provided good info and samples while I did homework trying to figure out what I wanted to do. I had a flood on the 1st level and had engineered wood installed on top of concrete slab. The adhesive glue (Bostik Greenforce w/Axios) they used was perfect for my situation. The installers (Juan , Christian and Velma. ) liked it because it?s easy to work with and easier clean ups. I liked it because you can apply on dry concrete slab without concern for the higher moisture readings in some spots. It?s also has low VOCs (Volatile Organic Compounds-gases) which can cause allergic reactions, respiratory issues, etc. and it creates a moisture barrier on the concrete slab which I needed. I enjoyed watching Christian figuring out wood cuts needed for tight spots with minimal clearance. He?s very good at his trade. On my next project I won?t hesitate to call Daniel Floors but will wait for the availability of the same crew. They were all professional.
Response from Daniels Floors
"Thanks so much for selecting Daniels Floors. It was a pleasure helping you find the perfect flooring for your home."
Karen G.
Jul 2016
It went great!!
Response from Daniels Floors
"These clients came to our showroom looking for a dark, hand scraped, engineered floor. When they took their samples home from the showroom, they felt everything they chose was too dark. I visited their home with an assortment of samples, including Somerset Wide Plank in Colonial Grey, which they loved. This smooth faced, wide plank floor showcases their upscale furnishings, art and collectibles. I am glad I was able to help them find the perfect flooring for their home."
Tar S.
Jul 2016
Perfect Job one time and excellent quality
Response from Daniels Floors
"This home has beautiful, select grade white oak. We are pleased to have been chosen to restore this flooring and staircase to their original beautiful condition. Glad to see the client would hire us again. We used a commercial grade water based finish, so it will likely be a very long time before our services are requested again."
Helen L.
May 2015
My contact for the project was Laura, who came and measured the rooms and gave me a price. She was efficient and personable. A team of 2 men did a great job in the amount of time that had been projected. The house looks terrific, and the floors are beautiful. The house is old, and the floors were hidden. Now the house is bright and beautiful, not to mention more saleable. The experience of working with Daniels Floors was a positive one. I'd use them again in a heartbeat, and will recommend them to my neighbors on my neighborhood listserv.
Response from Daniels Floors
"This client had a hidden gem under her carpeting. We pulled up the carpet and sanded floors to reveal beautiful hardwoods. This is an older home with original hardwood flooring. The floors turned out fabulous! It was a pleasure working with this client. I am glad we were selected for this project."
Mary N.
Feb 2015
From the very first moment of our first phone call , Laura went out of her way to be helpful!
She came to give us an estimate in the evening ,on a weekend . She took time to answer all my questions ,and gave me confidence that Daniel's Floors would do a fabulous job.
And they exceeded all my expectations ! At a Fair Price!
Daniel. and his crew, Santos and Marc, were all personable , hard working, and very efficient. They always arrived on time , and cleaned up the work area before leaving each day . Both Laura and Daniel kept me updated on the whole project as it progressed. . I would use them
again, and will recommend them to my friends and neighbors.
We LOVE our new Floor!!
She came to give us an estimate in the evening ,on a weekend . She took time to answer all my questions ,and gave me confidence that Daniel's Floors would do a fabulous job.
And they exceeded all my expectations ! At a Fair Price!
Daniel. and his crew, Santos and Marc, were all personable , hard working, and very efficient. They always arrived on time , and cleaned up the work area before leaving each day . Both Laura and Daniel kept me updated on the whole project as it progressed. . I would use them
again, and will recommend them to my friends and neighbors.
We LOVE our new Floor!!
Response from Daniels Floors
"We enjoy working with clients to help them understand the process of installation and finishing. Thanks for noting that we are punctual and professional. It was a pleasure working with you!"
Doreen M.
Nov 2014
They moved all the furniture and did a wonderful job. They were very professional and they cleaned up when they were finished. I would highly recommend them.
Response from Daniels Floors
"This was a water damage job. When unexpected damage occurs, people's homes and lives are turned upside down unexpectedly. Luckily for us, this client is a very gracious Southern lady who was a pleasure to work with, despite the fact her home had been flooded. We are glad that we were able to do the repair and match the wood, after other contractors told her the entire floor had to be replaced. Occasionally, floors do have to be replaced. However, we prefer making repairs and saving the floors whenever possible. I am glad this client contracted us for this complicated, prefinished engineered hardwood flooring repair."
Adam T.
Jul 2014
Laura and Daniel were great to work with Laura was very responsive by phone and helpful with all questions. Great team and a beautiful finished product.
Response from Daniels Floors
"It was a pleasure working with the client. For us, this was a routine sand a finish job, with minor repairs. But, for clients, there is nothing routine about home repairs and renovations. I spend a lot of time prior to each job explaining our process and letting clients know what to expect. Once we start the job, I keep clients apprised of the progress. It was a real pleasure working with this client. I am always glad to hear that our workmanship is appreciated. We are glad you selected Daniels Floors for your flooring."
Mary K.
Jul 2014
Laura came out exactly when she said and gave a very professional quote. Daniel and team came when scheduled and patched in floor where wall was remove and installed new room of hardwood and refinished all hardwood. Very professional job, great communication, went above and beyond services expected. Would definitely recommend !
Response from Daniels Floors
"Thanks so much for taking time to post your review! You were a great client to work with. You were very specific about what needed to be done. The floors were in good condition. So, when we installed the office, and patched in where walls were removed, we only needed to sand and finish those areas. When we applied the final coat of polyurethane, we applied it to all of the floors, to make them all look like new. There is no way to tell what was newly installed. This was possible because the existing floor had been refinished within the past couple of years. The color was easy to match. Welcome to Georgia! I know you will make a lot of friends here."
Jason F.
Jun 2014
Laura came to do the appraisal and measuring, and we appreciated that she was available to come in the evening. After comparing her estimates and reviews to other providers, we selected her. Together, we arranged to have them pick up and deliver the flooring to acclimate indoors, and all of this went smoothly and easily.
Installation took all day and into the evening. Overall, we were pleased, but in the dim light of night it was hard to see the result accurately. Also, I've been waiting to review because I wanted the floors to have some time to settle with the change of seasons. Some six months later, the floors seem to be holding up.
My two small complaints: we ordered extra flooring and had two unopened boxes left over, but they weren't selective enough with which boards they installed. A handful of boards have some ugly knots in them, and at least one in each room is too light compared to the boards next to them. The knots aren't so bad that I notice them often, but the one light floorboard in our bedroom is all I can see when it's light out. I'm hoping it will darken over time, and I don't know that it's worth asking for them to come replace it. Second, the installation was super dusty. I wish I had been warned to put plastic on my blinds, etc. Maybe that's common knowledge; this was my first floor installation.
Price-wise, they were an excellent value, and I would easily choose them again. I'd just be more direct and ask them to be choosier about the boards, which I took for granted (For floors with heavy coloration variation, this wouldn't be an issue, though).
Installation took all day and into the evening. Overall, we were pleased, but in the dim light of night it was hard to see the result accurately. Also, I've been waiting to review because I wanted the floors to have some time to settle with the change of seasons. Some six months later, the floors seem to be holding up.
My two small complaints: we ordered extra flooring and had two unopened boxes left over, but they weren't selective enough with which boards they installed. A handful of boards have some ugly knots in them, and at least one in each room is too light compared to the boards next to them. The knots aren't so bad that I notice them often, but the one light floorboard in our bedroom is all I can see when it's light out. I'm hoping it will darken over time, and I don't know that it's worth asking for them to come replace it. Second, the installation was super dusty. I wish I had been warned to put plastic on my blinds, etc. Maybe that's common knowledge; this was my first floor installation.
Price-wise, they were an excellent value, and I would easily choose them again. I'd just be more direct and ask them to be choosier about the boards, which I took for granted (For floors with heavy coloration variation, this wouldn't be an issue, though).
Chuck G.
Jan 2014
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Katherine P.
Oct 2013
They did a great job.
Jessee D.
Aug 2013
Not long after the job was finished we noticed bright yellow spots appearing on the floors. After some scheduling hiccups and mis-communications Daniel's Flooring was able to come back and tell us what caused the strange "highlighter" spots and a simple easy way to fix them. The spots were caused by my drooling bulldog Shug, apparently an enzyme in her saliva reacted with the oil based poly and caused it to amber. The solution, Mr. Clean Magic Eraser and a whole lot of elbow grease.
Thank you Laura for taking the time to find the cause and for coming up with an ingenious solution.
Thank you Laura for taking the time to find the cause and for coming up with an ingenious solution.
Debra B.
Apr 2013
After much ordeal, I will now still have to hire someone else to correct the faulty work! Shoe molding trim has a gash cut in it and the trim doesn't meet or come together in the corner (about a 1/8 inch gap) and left water jug & beer cans in my yard.
Response from Daniels Floors
"I am really sorry that this client says she had such a terrible experience. According to the crew that installed the laminate, the client was pleased with the work. I made several attempts to reach out to this client via email, text message and voice mail messages to obtain more information about the claims made in this review. In my messages, I offered to purchase more shoe molding and install it for this client. My attempts at a resolution have gone unanswered. As for the claim of beer cans and a water jug left in the client's yard, this allegation is absurd. The client lives on the main road into her subdivision. This was work was done on Easter weekend. It is more likely that some folks celebrating spring break threw beer cans into the yard. The installation was done very well. If there are two little gaps in the shoe mold, we will either caulk the gaps or replace the shoe mold. However, we do need the client to communicate with us directly in order to resolve these issues."
Meta G.
Dec 2012
We worked with Laura and her crew on this project, which was the complete sanding and refinishing of all the hardwoods in our home. The forty-five year old oak floors were a disaster as the house had been a rental for several years and carpeting had disguised their condition. We had been told by other companies that some of the stains would remain prominent after refinishing, but Laura assured us that she could do a great job. And that they did! The transformation was striking to say the least. The one section of floor that needed replacing was done to perfection; we couldn't tell the old floor from the newly repaired. They also did a super job of installing stained toe molding throughout.
Laura was especially generous when she honored a price quote given nearly 18 months previous. We have moved into a new house, and I expect that we will be calling Daniels Flooring when these harddwoods need refinishing.
Laura was especially generous when she honored a price quote given nearly 18 months previous. We have moved into a new house, and I expect that we will be calling Daniels Flooring when these harddwoods need refinishing.
Response from Daniels Floors
"We appreciate being given the opportunity to work on your floors. I enjoy projects that present a challenge. We specialize in flooring restoration. I am glad you are pleased with the transformation of your old, damaged flooring. Your home is lovely. It was a pleasure working with you. Thanks for taking a time to post this positive review. I will share it with your flooring crew."
Danette S.
Sep 2012
I had a "jack of all trades" refinish the floors on a house we purchased from the 60's. He ruined the floors by bouncing a rented floor sander
gouging the wood. Daniels Floors came in and fixed them very nicely. Took us from tears to cheers. Nice crew that was prompt and cleaned up
at the end of each day. Thanks Laura!
gouging the wood. Daniels Floors came in and fixed them very nicely. Took us from tears to cheers. Nice crew that was prompt and cleaned up
at the end of each day. Thanks Laura!
David C.
May 2012
.I liked everything about them. They were professional and on time. They did a fantastic job. I would use them again.
Response from Daniels Floors
"It was our pleasure working with this member. They did their due diligence on flooring in advance, were involved in the entire process and invited us to return for small touch ups on items that required attention. They had a large scale project that involved blending new hardwood flooring into existing flooring, sanding and staining all of it to look as though it had been there since the home was built. Our master carpenter installed their treads and risers for them as well. Their home was lovely before the hardwoods were added. Replacing the carpet with hardwoods made the home a showcase, worthy of publishing in Southern Living or Architectural Digest. We are proud to have facilitated this transformation. Thanks for taking time to post a review. As clients go, you deserve an "A" as well!"
Jean M.
Feb 2012
This is the second time I've used Daniels Floors and I love them. The customer service is outstanding, the installers are polite and very hard workers and the floors are beautiful!
Back in November I had them come and remove 20+ year old carpet in the LR/DR and replace with hardwood floors. We loved it so much we had them back in February to remove 20+ year old wood laminate and replace with hardwood. We couldn't be happier. Laura helped me pick the color because there were just so many to choose from. She answers her phone day or night and has even responded to email after 11PM.
The crews are neat and polite and their work is outstanding. They put up with questions from me, kids running around and barking dogs and they never complain. There is always at least one member of the crew that speaks English so communication is never a problem.
I have been thrilled with their work and their high level of customer satisfaction. Daniels Floors has accommodated me every step along the way and I would not hesitate to call them again and refer them to everyone I know. There is not a more professional, hard-working, dedicated flooring company around.
If you've been thinking about replacing or refinishing your floors, you would be doing yourself an injustice if you did not invite them out to give you an estimate.
Back in November I had them come and remove 20+ year old carpet in the LR/DR and replace with hardwood floors. We loved it so much we had them back in February to remove 20+ year old wood laminate and replace with hardwood. We couldn't be happier. Laura helped me pick the color because there were just so many to choose from. She answers her phone day or night and has even responded to email after 11PM.
The crews are neat and polite and their work is outstanding. They put up with questions from me, kids running around and barking dogs and they never complain. There is always at least one member of the crew that speaks English so communication is never a problem.
I have been thrilled with their work and their high level of customer satisfaction. Daniels Floors has accommodated me every step along the way and I would not hesitate to call them again and refer them to everyone I know. There is not a more professional, hard-working, dedicated flooring company around.
If you've been thinking about replacing or refinishing your floors, you would be doing yourself an injustice if you did not invite them out to give you an estimate.
Response from Daniels Floors
"Thanks, [member name removed]! We are looking forward to working with you on our third project for you next week."
Thomas S.
Dec 2011
We have used Daniels Floors many times over the years. They have done an outstanding and quality job each and every time. I would be happy to recommend them personally should someone contact me by email! Thomas
Response from Daniels Floors
"Thanks for taking a moment to review our service. We are glad you rely on us to handle all of your hardwood flooring jobs. We look forward to working with your on your next project!"
Licensing
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FAQ
Daniels Floors is currently rated 4.8 overall out of 5.
Daniels Floors accepts the following forms of payment: CreditCard
Yes, Daniels Floors offers free project estimates.
No, Daniels Floors does not offer eco-friendly accreditations.
No, Daniels Floors does not offer a senior discount.
No, Daniels Floors does not offer emergency services.
No, Daniels Floors does not offer warranties.