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Dana Inspection Services, Inc.
Complete Home Inspection, Radon Gas Testing, Radon Gas Abatement,
About us
Dana Inspection Services was one of the early adopters of infrared technology to find those things that are not visible to the naked eye. And after 14 years its really paid off with great word-of-mouth advertising that enabled us to reach thousands of inspections completed. We're proud of our reviews and work hard to live up to our 5-star reputation.
Business highlights
19 years of experience
Services we offer
Home Inspection.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.739 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 0% | ||
| 8% | ||
| 0% |
Showing 1-25 of 39 reviews
Dave S.
Sep 2018
Scott Dana was amazing. He combed every inch of the home. He found so many minor and major items. One issue was mold on the trusses which the builder has to pay to address and not me! He met us at the site and once he completed his work went over all his findings. He delivered his very detailed complete with photos later that day. Scott always replied to my emails fast too whether it be a weekend or holiday. THIS is the way business should be run! I intend on pasting this review into other sites as well because his service was THAT good. IMHO, I cant see how one could be better than this firm!!
Response from Dana Inspection Services, Inc.
"Thanks for the feedback [Member Name Removed], hope all is well with the house."
Leslie W.
Oct 2017
Scott Dana was thorough, professional, and saved us a lot of hassle by spotting some significant issues that needed correcting before putting the house on the market. I am so glad that I had him check out the house before we went any further in the process of selling it!
Response from Dana Inspection Services, Inc.
"Thank you [Member Name Removed], I'm very glad you found the inspection helpful."
Mikhail G.
Oct 2017
It went well. Jason was thorough, helpful, and punctual.
Khaled M.
Sep 2017
Great work
Lauren K.
Aug 2017
I have used Scott for both of my home buying experiences and I'm always a happy customer. Scott is so thorough and professional. His reports and communications are prompt. I just really have enjoyed working with him and value his opinion. I highly recommend!
Response from Dana Inspection Services, Inc.
"Thank you so much, I appreciate you remembering us after so many years to use again. Take care! - Scott Dana, Dana Home Inspections."
Melanie K.
Aug 2017
Scott was very professional & once the test was completed provided a thorough report as well as explained what was going on and what our options were moving forward. Would definitely recommend Dana Home Inspections to anyone!
Michael B.
Aug 2017
Scott did an excellent job of inspecting our home for any potential issues that may cause problems selling our home. He was professional from start to finish. Arrived on time. His inspection was thorough and detailed. He noted several issues we were not aware of and at the same time, he was able to provide reassurance that several items we thought were problems were only minor issues. He even provided us with a list of contractors that we could used to repair the problems we did find. His final report detailed what needed immediate attention, what needed eventual attention and what could remain not addressed. I would recommend his service to anyone needing a home inspection.
Response from Dana Inspection Services, Inc.
"Thank you [Member Name Removed], it was a pleasure working with you. Scott Dana, Dana Home Inspections."
Lisa G.
Aug 2017
They were very accommodating and very thorough in the inspection. We highly recommend Dana Home Inspections.
Tim K.
Jul 2017
The inspector (not the owner of the company who also inspects) arrived on time and on the surface seemed to do an ok job. However, my first concern was when the report arrived. The special heat sensor images were not included as advertised on their website. When I confronted the inspector about this, I was told there wasn't an issue and those pictures are only used if a problem is detected. Not being an inspector myself, I took his word for it. Bad mistake. The house leaks air everywhere, utility bills are very high and it takes two humidifiers running full time to keep the humidity below 50% this summer. Now that we live in the home, at certain angles and perspectives you can see Day light where weather stripping should have been present. Also, the house has a mix of old and new windows which was noted. However, nothing was said about old windows steaming over and having major condensation problems. This was detected 9 months later. Aside from the moisture and heat issues we also have the following items which were not detected in the inspection: a leaky tub valve, a faucet that shoots water out of the handle when turned on, a shower without a scald guard, gutters that are too small for the volume of water running off the roof, and some rotten siding. Call me crazy, but you'd think these items should be noted in the inspection report.
Response from Dana Inspection Services, Inc.
"Thanks for your comments [Member Name Removed] and I'm sorry for your disappointment. I do take issue with the items you listed as something we should have discovered, and let me take it point by point. 1. The inspection is not an energy audit. However, we do look for missing insulation, water leaks, and other thermal anomalies, but it's beyond any home inspectors scope to determine if you have an energy efficient house or not. And of course, we do not put photos in for things that are not an issue. 2. Leaky tub valve: It's been nine months and I don't think it's fair to blame us for something that likely developed since we were there. 3. Faucet: Same as above. 4. Scald guard: This is not something any inspector looks for. We do try and alert customers to hot scalding temperatures, though. 5. Gutters: We do not inspector for size of gutters. That is simply beyond the scope of the inspection and beyond the ASHI standards of practice. 6. Rotten siding: We spend around 30-45 minutes inspecting the exterior of houses and certainly look for issues with siding. So, without more info, I can't comment further on that. I can say we can't find everything wrong with any house. But we certainly take our time and try our best to. We are always up front with the items our inspections cover, and place it in our inspection agreement. I'm sorry if you overlooked those items and had different expectations."
Balakrishna A.
Jul 2017
Very pleased with Jason who came out for both of my inspections and provided a detailed report on the shortcomings
Kurt N.
Jun 2017
Well, I hoped the person knew more about the house . This guy was not the main person and had less experience. He was very nice.
Response from Dana Inspection Services, Inc.
"Hi [Member Name Removed], thank you for the feedback. I wish you felt better about the inspection you had. Unfortunately, we don't always have answers to questions our clients may ask about the house. We do strive to be as knowledgeable as possible in what we need to be inspecting, and that is why we obtain continuing education credits each year to stay at the top of our game. Also, the inspection fee was actually $425, which is a reasonable price for a basement house. Thanks again for the feedback."
Dirley S.
Jun 2017
Great. Scott Dana is really good and knows what to look for in a home inspection. This was my third time using him and will definitely use it again.
Roy M.
Jun 2017
Quality work
Fardin S.
May 2017
The inspection report missed items they claim was only cosmetic... but the front door of the home, yes that's right, the FRONT door, was a stained glass door which had one of the panels cracked. This is not just cosmetic, but also a security issue, as well as an insulation issue with potential air loss. Also a panel in the garage door was dinged up, which again causes the seal on the panel to no longer be tight and cause un-insulated air to seep in. Their response was that I should re-read my inspection agreement... which by the way did not have any mention of the door not being included. Damage to a glass panel on a front door to a home is not just a cosmetic issue... it's a security issue. I've had many inspection reports and been on-site at a few and recall most looking at the front and back doors, testing the locks, etc. Refusing to refund even portion of the fees to help pay for fixing the glass seems completely unreasonable. I have a company myself and while we have our terms and conditions in place to protect ourselves from unreasonable customers, we don't hide behind the fine print when we missed something obvious. Find another company to work with.
Response from Dana Inspection Services, Inc.
"I'm sorry you feel you had an unpleasant experience with us. As much as we try we can't guarantee we will find every defect in the house. But we sure try to, and that's why we spend several hours at each house. And the issues you feel we missed are considered very minor and are not having any functional impact on the house. The house in question was also occupied, so it is also possible this crack was created during the seller's move out. I'm just glad we did find the more critical issues in your house including the leaking plumbing vent boot. We try to set client expectations prior to the inspection and I'm sorry if we did not do a good job of that with you."
Sara M.
Apr 2017
Inspections of a new home we were to purchase. Scott performs inspections with infrared which I highly recommend to help identify any hidden problems behind the walls. Scott was very professional, walking through the house and pointing out findings. The report was detailed and completed the same day.
Paul P.
Mar 2017
Excellent. I got quotes from a few home inspectors based on reviews on Yelp and Angie's List, and went with Scott Dana due to 1) good reviews; 2) good price (middle price of three quotes); and 3) getting his personal attention on giving the quote rather than a call center. The inspection was on our new home construction, which I was expecting not to have too many issues. Scott found quite a bit, no deal-breakers, but a good list of short-comings including some issues related to code compliance. He was very through in his inspection, walked me through his findings and patiently and clearly explained everything and answered my questions, and produced a clear report with great supporting photographs. He has answered a couple of questions that came up post-inspection and offered to answer any further questions. He was on time, reasonably priced, and did a thorough job. I would highly recommend him, and I would also recommend that even for a new construction, you should get an inspection, it is money well spent.
D P.
Mar 2017
I've hired Jason on multiple home inspections. He is thorough and professional and very reasonably-priced.
Response from Dana Inspection Services, Inc.
"Thanks for the feedback, it is very much appreciated. -Scott Dana, Dana Home Inspections"
Alexia S.
Feb 2017
Scott is very maticulous and covers every inch of the home. I hired him to do both a pre-drywall and final inspection for my new home purchase. He is very professional - met all appointment times, explained every finding in detail prior to sending report with photo summary report. He concluded the transaction with the reports promptly - I didn't even have to wait 24 hours to receive them. I will definitely will use him again if we are in the market and will refer everyone I know to use him for those purpose.
Nitin M.
Jan 2017
Very Good. Though I felt it was expensive but sometimes you have to pay for better service and quality
Response from Dana Inspection Services, Inc.
"Thank you very much for the review, we do appreciate it and enjoyed working with you. We also appreciate your comment regarding price, but do feel that having found active roof and plumbing leaks in that house, we saved you much more than the cost of the inspection, which was $475 plus the Radon testing. We may not be the cheapest inspectors (buyer beware), but most certainly are not the most expensive. Thank you again for your feedback."
KAREN K.
Dec 2016
A major electrical issue was overlooked. This could have caused a fire or been catastrophic. We feel the inspector was negligent and it cost us over $2400 to repair this problem which should have been caught in his inspection and could have been part of our negotiations on the purchase price of our house. He also shirked his responsibility in the matter and refused to refund the inspection charge. What was not mentioned in the inspection report due to either negligence or incompetence. The electric panel was manufactured by Crouse-Hinds and specifically states the circuits installed must be Crouse-Hinds type MD,MP,MH and MM. Or, Westinghouse type HQP 20amp only. This panel, as inspected, had circuits that were not recommended to be installed such as SquareD AND those circuits were altered to fit into the panel.( tabs on back of circuits bent or removed to fit into board) All 220 line appliances going into the panel ( oven, water heater, AC units, dryer, etc.) were not connected in the panel, but were twisted together and laying against the panel box. 15 ground wires coming into the panel were not attached to a grounding block but bunched together at the sides and bottom of the box. Every circuit in the box was covered with over-spray paint in violation of code. The circuits mentioned in Dana's report were not undersized but were not the recommended brand and had the connector tabs removed to fit into the bus. The one issue Dana mentioned about the electrical system that cause them minor concern was the possible undersize circuit for the AC units. I had contacted an electrician upon moving in regarding this issue and was told that this is a common practice and the newer units would not have a problem. As stated, the electrician was dumfounded that these issue were never addressed in the inspection report. (showed him the report) He then got his thermal sensor and it was reading 648 degrees!(heat emanating from circuits altered to fit panel) Considerably more then room temperature. Since we have an all electric home it was very fortunate that the only reason we didn't have a fire was our conservation methods. (not using AC upstairs, LED lights, additional fireplace heating system, etc) This circuit box was an issue before we moved in and should have been obvious to Dana and flagged as a serious problem to take into consideration. The previous owners may or may not have known of this issue and if informed WE would have insisted that they take care of it BEFORE we would take possession or lower the asking price of the home as compensation. Before any other work could or would be done, it was necessary to fix this problem. As a result of Dana not identifying this critical issue we were forced to spend $2,400.00.
Response from Dana Inspection Services, Inc.
"I'm sorry you were unhappy with the inspection and that you feel I missed these issues. As we discussed via email, and as I have responded in the two other reviews you posted on other websites, the heat buildup in the panel that your electrician found was not evident at the time of the inspection, which was over a year ago. I even reached out to your electrician on two separate occasions to find out what the deal was, and they never returned my calls. Which makes me skeptical that they found something that was so severe. I did in fact find several issues wrong with your electrical panel that were documented in the report, and that you said had been fixed. If that is the case, these additional items that the electrician claimed was wrong, a year after the inspection, would have been discovered at that time. And any modifications to circuit breakers would not be evident to a home inspector. I'm sorry for your trouble but disagree with your assessment of my inspection. I hope readers will instead appreciate the many other positive reviews I have that paint a more accurate picture of my service."
Alexia S.
Dec 2016
Scott was very thorough and responsive. I look forward to working with him on the final inspection.
Sharetha E.
Nov 2016
Inspection found several serious issues with the home and we decided not to purchase.
Sean C.
Sep 2016
It went fantastic! It was very detailed. Checked over every inch of the townhouse. If I had questions he was there to answer them with no problem.
Suresh R.
Aug 2016
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Suresh R.
Aug 2016
They are really good, I had a home inspection with them, they are very thorough and very prompt, very good service.
Licensing
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FAQ
Dana Inspection Services, Inc. is currently rated 4.7 overall out of 5.
Dana Inspection Services, Inc. accepts the following forms of payment: CreditCard
Yes, Dana Inspection Services, Inc. offers free project estimates.
No, Dana Inspection Services, Inc. does not offer eco-friendly accreditations.
No, Dana Inspection Services, Inc. does not offer a senior discount.
No, Dana Inspection Services, Inc. does not offer emergency services.
No, Dana Inspection Services, Inc. does not offer warranties.