Fortitude Roofing & Restoration, LLC

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The salesman was very responsive, worked well with the insurance company. The entire job from initial estimate to replacement took about 2 weeks. The entire job was done very efficiently and with a great deal of professionalism.

Tool off old roof shingles and replaced with new ones.

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Fortitude handled everything from coordinating with the adjuster to working with my insurance company. The work was fast, but high quality. The new roof looks beautiful.

The entire process was fantastic with Fortitude Roofing. The only glitch was with the mortgage holding bank - Suntrust. There is a related review regarding them.
We live in Sun City, and our roof was damaged in a hail storm. A friend told us about the storm, and the roof work done by Fortitude so we contacted them and a couple other contractors.
Word of mouth is a very reliable reference, and many people on our street had hired fortitude to do the work, and they were all pleased with the service and results.
The representative, Joe Griffin, met the insurance adjuster at our home, pointing out the areas of damage that he had discovered. He then advised us on the usual process. We had never had anything like this happen, so Joe's guidance was helpful.
They arrived on time, covered the perimeter of the house to prevent damage to our shrubs etc. and the work began. The job was completed in one day, and they cleaned up everything - to include rolling the area with a magnet to collect all the old nails.
Joe worked with the bank to get the insurance check cashed {Suntrust needed vendor information from him, and his signature}. He them submitted the necessary paperwork to our insurance company to get reimbursement for the depreciation amount.
The roof is good looking, and well installed. With the 3 good days of rain recently, it withstood what Mother Nature dished out and kept us dry.

Also, with the hold up and issues with Suntrust cosigning the checks, Fortitude could not have been better. I panicked, because the insurance money was tied up and we could do nothing about it. They are a responsive, wonderful company.

We were extremely satisfied and would again recommend Fortitude Roofing and Restoration to our friends and neighbors.
Again they were professional, polite, and did a fantastic job.

,Our area had hail storm damage on our roofs this summer. We saw Fortitude working in our area and asked them to assess our roof. There was damage, our insurance carrier was called, and they also found damage. We had our roof replaced by paying our deductible.

Our experience was aggravation free and we're delighted with our beautiful new roof.

......I live in Sun City Hilton Head and recently there was hail damage to my roof.Quite a few houses in the area received roof damage due to the storm. I researched and observed all of the companies that are replacing roofs in the area. I chose Fortitude Roofing and Restoration and I am very glad I did.Their prep work was excellent. They completed my job quickly and professionally and it turned out wonderful. Their crew worked very efficiently together and the clean up was spot less.I will also note that I received a flyer in the U.S. mail from Premier Roofing around the first week of December.This companies ethics in that material went beyond being professional. Based on that , I would never hire that company.

We were extremely happy with the entire installation process and workmanship. Our new roof is beautiful and enhances
our home.

Fortitude chases storms and gets jobs through telemarketing areas where there is hail damage potential.

They have no known address, web site or even telephone number, although they told me they were from Savannah. I used the Bluffton address as a place marker for where they currently are doing business out of their trucks. The number listed here is that of a representative who contacted me and provided me an estimate. T

heir written proposal contained a non-existent telephone number: 855-FORTITUDE. While their proposal to re-roof my house was reasonable and withing the insurance amount, I checked out their work in my immediate community and found it well below par. To begin with, the proposal stated #15 felt underlining; our current felt is #30, far better than what they would use. Their proposal also requires one to go to arbitration should a problem arise. However, after 2 years no action can be taken. They use GAF products but are not listed by GAG as a certified installer.

I checked the Better Business Bureau web site and could not find them mentioned. They also said they were on Angie's List, but I could not find them there either. So, that prompted me to write this review.
Examining their work in my neighborhood, I find their work substandard. They didn't place felt over the entire roof, hammered down old shingle nails instead of taking them out, cut and nailed felt where it was wrinkled. Alignment of shingles, sealing around vents are also poor.

They told my neighbors that they will have a lifetime warranty of the roof by GAF, however by not using certified GAF components throughout the roof, GAF will not issue such a warranty.

I wound up hiring another contractor. Once Fortitude found this out they started harassing my contractor by calling Beaufort County offices and our local community governance stating that we did not have the proper permits. This was not true, but it held up work by an hour.