Arctic Cool Inc
About us
In the Marietta, GA area, you can count on Arctic Cool Inc. to keep your heating and cooling equipment running for you. With more than 30 years of experience, we are a full service heating and air contractor. We offer sales, service and installation of furnaces and air conditioning units. Since we are owner operated, you can rest assured that you will receive only the highest service possible. Learn More About Arctic Cool Inc.: •Heating – heat pumps, gas furnaces, air purifiers •Cooling – rooftop units, package units.
Business highlights
Emergency services offered
48 years of experience
Services we offer
Heating & air conditioning systems, maintenance & repairs.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.611 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 9% | ||
| 0% |
Showing 1-11 of 11 reviews
Paul H.
Jul 2019
They were fantastic, very efficient, professional, wonderful, they performed the work in a timely fashion and they did a great job.
Margarita B.
Sep 2017
...
Benjamin A.
Apr 2015
The service call went great. I've been using Eddie at Arctic Cool, Inc for 5 or 6 years now. I found him via a mutual friend and he's been nothing but professional, reliable, and prompt. In this instance our upstairs unit ran out of freon late last summer and we decided to wait the winter before getting it topped off. I called him on April 2nd, expecting to schedule the visit for next week, but he was already in the area and was at our house within 20 minutes. He checked our freon levels, found both units low, and topped them off. Eddie's a great HVAC technician and I'd look more forward to his visits if it didn't cost me money everytime I saw him. But I trust his work and feel he's giving me a fair price.
Julienne B.
Oct 2014
Turned on furnace first time this year, horrid rattle, Eddy explained wht it was, solenoid, and options, do nothing, probably just dust from being off 6 months, short term fix--motor $300.gives us another few years and since furnace is over 30 years old we could wait until needs replacement $1500. In a few years,
Also checked AC, freon OK, capacitor was low, we had some issues the end of the summer, replaced it, and that since AC was also over 30 years old when it finally goes out it will be about $2000 to replace,
Everything he told us about maintainence and replacement was spot on with the research I had done on Google.
Being new to Georgia I was so concerned with finding good service, Eddie is the best.
Look forward to using him again in future.
Also checked AC, freon OK, capacitor was low, we had some issues the end of the summer, replaced it, and that since AC was also over 30 years old when it finally goes out it will be about $2000 to replace,
Everything he told us about maintainence and replacement was spot on with the research I had done on Google.
Being new to Georgia I was so concerned with finding good service, Eddie is the best.
Look forward to using him again in future.
Barbara M.
Jul 2014
We were very pleased with everything that they did and we were satisfied with it. He was courteous and they came here when they called. They came on a weekend to do the work.
Randy H.
Feb 2014
Eddie is great! I was so pleased with his work on my home that I contracted with him to service my rental properties. He is always fair, gives reasonable prices, and his work has always been exceptional. I would highly recommend him for any of your heating and air related needs.
Ray W.
Jul 2013
upon follow up he pretty much said that it was to hot to go into attic and to call him in the fall. Thanks Atlanta in summer, no A/C and 2 kids in the house and this is the response i get. I called Ragsdale heating and cooling will let you know how that goes.
Response from Arctic Cool Inc
"This has been an on going problem for 2 1/2 years. You wait until the summer is at its worst to call for the repair. It could have been fixed during the past two winters but you selfishly want it done in the heat of the summer. I told you this before. Now, you complain saying it is my fault. And you call yourself a Christian. Wow, what a hypocrite."
ERIC J.
Jun 2013
Technician came out just an hour after calling for service.problem was fixed quickly
Response from Arctic Cool Inc
"Thank you for the GREAT score. I could tell by your call it would be a quick fix, so no one was pushed aside. I was also, happy to see that no other problems were evident so it kept the cost down low. Thank you again for calling us!"
Erin M.
May 2013
Provider was prompt in responding and providing a date of service. Our air conditioning unit stopped working. He explained everything thoroughly. Our compressor needed a hot shot. He discussed how long it could potentially last and what to expect for a new unit in the future.
Response from Arctic Cool Inc
"Thank you for using Arctic Cool Inc. It was a pleasure working with you and your husband. I hope the A/C continues to give you many more years of comfort. Again, thank you for the call."
Melissa F.
Mar 2013
We contacted Eddie the day prior and setup a service appointment for the next morning. He advised that it was the blower motor's bearings going bad and all other operations were OK. He was able to get the part the same day and install. He confirmed all worked OK with the new motor and checked out our humidifier too.
We have used Artic Cool for many years and Eddie is extremely prompt, professional, honest, and knowledgeable. We know we can always count on him to never oversell us.
We have used Artic Cool for many years and Eddie is extremely prompt, professional, honest, and knowledgeable. We know we can always count on him to never oversell us.
Response from Arctic Cool Inc
"It is always great to do work for wonderful people such as you and your husband. And I greatly appreciate the repeat business from you for these past few years. I hope to continue to provide superior service for everyone of our customers. Thank you very much!"
Barbara S.
Dec 2012
He is very honest and dependable. He only tells you work that needs to be done that actually needs to be done.
Response from Arctic Cool Inc
"It has been a pleasure serving you for your Heating and Air Conditioning needs since 2005. I really appreciate you as well as all of our customers. Thank You very much!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Arctic Cool Inc is currently rated 4.6 overall out of 5.
Arctic Cool Inc accepts the following forms of payment: CreditCard
No, Arctic Cool Inc does not offer free project estimates.
No, Arctic Cool Inc does not offer eco-friendly accreditations.
No, Arctic Cool Inc does not offer a senior discount.
Yes, Arctic Cool Inc offers emergency services.
No, Arctic Cool Inc does not offer warranties.