Premier HVAC Mechanical Corporation

Their tech came to our townhome for the HVAC heat pump issue, spent more than 3 hours diagnosing the issue and then told us that we had to replace the zoning control board and the thermostat at $1400 in total. We were charged $390.00 for the diagnosis. We were not convinced by what he told us. Then, we called another HVAC contractor from different company to look at the issue. He was able to pin point the issue with the unit in 15 minutes and fixed it by refilling refrigerant at around $300! What a difference! I will never trust and use Premier HVAC Mechanical Corporation again!

I would HIGHLY recommend Premier HVAC to anyone/everyone! You will get the absolute best in the field, in customer service, product, labor. We have used this company for more than 3 years, and they ways reply quickly to a request for service. Steve West is extremely knowledgeable and experienced, and is also very honest and professional. They fairly price their labor and products, and are so so easy and friendly to deal with. I don't write many reviews, but I felt compelled to write this one, because everyone needs to know about Steve West and Premier. He is one of the most honest and hardworking individuals I've had the opportunity to meet. You would be making a huge mistake to use anyone else for your heating and air needs.

Great job. Courteous and friendly. Glad I used them because I need some freon in one of my units.

Honest and capable.

Steve was great. Explained the system and which one would work best for me and my budget. They were on time and completed the work same day

Premier HVAC provided prompt Saturday service to analyze our HVAC system following a lighting strike. Parts were sourced and ordered on Monday and we were up and running Tuesday. Great service in the middle of a hot Georgia week. Thanks to Steve West, who is a great technician.

Awesome customer service. Friendly and punctual service call. Great value for the money.

I felt very comfortable having the serviceman in my home even when I was home by myself. He was very professional and talked me through my options and each thing he ended up doing to my system.

I looked at three vendors including the company that was doing my annual maintenance service and Steve and Co. won my business. Steve and his wife Jackie were extremely helpful in answering all my questions and both very professional and friendly. They performed the work on the specific day I requested and Steve and team showed up on time, did a great installation job and cleaned up after all work was done. Quote was agreed to and kept upon completion. Switching my maintenance agreement to these guys as well after 10 years with another vendor.

good job

Scheduled properly in advance, reminded me the day before, called the day to let me know ETA. Showed on time. Was cordial. Very professional. Took excellent care of my issue and cleaned the work area. Charge amount we agreed on. 2 thumbs up! Thanks Steve.

Very professional and took care of it in a timely manner

Provided good service and advice

The technicians arrived earlier than expected which was great since our heat had been off for 2 days. They were very friendly and professional. They did a excellent job and I would recommend them highly. Thanks Premier for everything. Thank you too Steve!

I am a property manager and had an emergency no heat call on Saturday afternoon. Jacki called me immediately from my request. She got a hold of the technician and he went to our property within 2-3 hours on a Saturday night. She followed up with me in a timely manner and the technician repaired the system and gave me a report of items that should be taken care of. We will definitely use them again in their coverage area.

Highly professional and plan to hire them bi annual for service.

Comment: They were timely, competitively priced, and thorough. They cleaned up any messes made during project. They were on time, friendly and dependable. They did not try to upsell me. They serviced my previous unit with out trying to sell anything. From the moment I first spoke with the receptionist until the day the job was done it was a pleasant experience. I highly recommend them. They were by far the best of four companies I interviewed.