Roof-Tastic & Beyond Exteriors
About us
At Roof-Tastic & Beyond Exteriors, we are dedicated to quality customer service and workmanship in each job that we complete. We specialize in roofing, gutters and siding as well as hail and storm damage restoration. We offer free consultations for exterior remodeling, new home installation and storm damage repairs. Our in-house claims specialist can also assist you with your home insurance claims and guide you though the process from filing a claim to completing the work. http://www.RoofTastic.com
Business highlights
Services we offer
Roof replacements and repairs. Siding replacements. Window replacements. Gutter & Gutter Protection replacements and installation. Exterior painting. Underdeck system installation.
Services we don't offer
Roofing: No slate, tile, wood or flat/t.p.o.; *we can remove other roofing types but only install shingle/metal* Siding: No Metal, Wood or Masonry: Stucco, Brick, Stone; *we can remove other siding types but only install vinyl and fiber cement*
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 25
Assorted photos uploaded by Roof-Tastic & Beyond Exteriors
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
which I had about a million). Lol. He explained everything very thoroughly. He is a great 1st impression for the company. Good move PGRS. Jason has great People/Soft skills. My interactions with other staff members have been just as positive. I have not had any problems with my roof, gutters, or awnings. If I do, I have the utmost confidence that PGRS will do their best to resolve any
issues. I read a few of the negative comments here and I will say that customers are NOT always right! Companies should be expected to do their best, which PGRS does. Some customers have unrealistic expectations from companies. Positive experiences are had when each party does their best. Customers have responsibilities for their people skills too! If PGRS could leave reviews on their customers, some of us would never have businesses wanting to work with us at all. In conclusion...PGRS is a great company to work with. Communicating with them is easy and professional. I highly recommend them!
Edward Rollins at PGRS came to my house to inspect the gutters. He told me they would take care of the problem and there would be NO CHARGE! He then sent some pressure cleaners to clean the gutters. Next he sent out his gutter specialist who immediately realized in needed an additional downspout in a lower corner of the roof to handle the water flow. He also placed end caps on the gutters so birds could no longer nest in them. In another area he placed screening to handle the water flow. During each phase of the operation Ed Rollins would call me to ensure my satisfaction with the work that was done. I received the same attention I got when they installed the roof and gutters/covers and were being paid. Amazing. In my experience, it is rare to find reputable people like Ed Rollins and PGRS. They stand behind their work and place the customer first. Even 5 years later. I would recommend them to anyone who needs a new roof or gutters and covers.
"First, I would like to apologize about the bad experience you had with our company, as you can see by the number of other complaints we have received this does not happen very often. One thing which may not have been explained to you well enough is our contract. PGRS has a copy of a contract you signed which states "I agree to retain PGRS, Inc. to repair damages on the property...contingent upon PGRS obtaining my Insurance carriers approval and payment". On the second visit PGRS did agree with the insurance company on a price for the work to be performed. After this, you decided that you wanted out of your contract. There should have been no pressure because you had already signed the contract choosing us as your contractor. The only out of pocket charge to you for all repairs to get complete was your insurance policy deductible. You said you wanted to gather estimates, to us this means you are looking for a price lower than your deductible to get the job completed. When a contractor covers part or all of your deductible this is known as insurance fraud since the only way to do that is for the contractor to send in a false invoice saying he charged you more than he really did. PGRS does not do work involving insurance fraud. I would also like to point out that even with a signed contract PGRS did not pursue the matter with the available legal means. At Precision Gutters Roofing and Siding, we pride ourselves in the fact that our work is honest and above board. We are truly sorry and have made changes to keep this from happening in the future. We hope that you would accept our apology and keep us in mind for any future projects."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.