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Mayfield Carpets
Founded 1990 • With Angi since September 2006
Business Details
Phone Number
Address
303 Kelly Dr
Peachtree City, GA 30269
Description
Mayfield Carpets, Inc. was started as a family owned and operated business in Fairburn, GA in July of 1990. It is our belief that we should do all of our jobs as though we were doing this for our own mother. Our goal is to make your overall floor covering purchase experience as pleasant as possible. Our knowledgeable sales staff will assist you in selecting your floor covering based on your budget, lifestyle and expectations. We are family owned and operated, and we would like nothing better than to expand our family to include you and your family
Verified Reviews
A few reviews for this pro...
Mark A.
07/20/2019
Richard W.
04/11/2017
Helena U.
02/03/2016
whole operation went smoothly as per above. Wonderful to deal with a family business that takes pride in their product and the way they deliver it. I also had 2 other companies give estimates. 50 floor came in at twice the price for the exact same carpet while claiming savings due to free installation. The other outfit was local and charged more for labor.
Description of Work
Excellent customer service. Courteous informative salesperson. easy to take home samples. prompt arrival of installers who carefully moved and replaced the furniture and did an excellent job of installation, while being courteous and quiet. Also, courtesy was a characteristic of the man who came to measure for the new carpet
Category
carpet installation
Lawton E.
08/15/2015
Showed up on time and the installers were very careful and professional. Even showed me how to properly clean and maintain the carpet.
Description of Work
removed old carpet and padding, installed new padding and carpet, moved some furniture and placed it back after the install.
Category
carpet installation, flooring contractor
Jean I.
08/01/2015
Before they removed the flooring, the put up plastic on the doors so that the dust stayed in the room they were removing the hardwood floors. They cleaned the area very meticulously as to not leave any saw dust on the floor. When they laid the hardwood floor they asked me first if I wanted the flooring to go in the same direction as the old one or a different direction. The team was very courteous and conscientious about their work and keeping the area where they were working and the room cleaned.
Description of Work
Removed the old hardwood floor, replaced it with a new hardwood floor, stained and installed the trim and shoe molding to match perfectly to the chair rail in the room.
Category
flooring contractor, hardwood floor
Mary F.
05/04/2015
Ready for a long story? Approximately one year ago, Mayfield Carpets installed Armstrong laminate in our downstairs including living room, bathroom and kitchen. Okay well I'm a procrastinator. We noticed that some of the kitchen floor around the kitchen table and hall way was not level, but I hesitated in calling Mr. Mayfield. In the meantime, of course, our ice maker sprang a leak and caused the kitchen cabinet area to bubble up along the seams. Before we knew the problem I called and talked to Mrs. Mayfield. She advised we call a plumber to find the problem and then suggested we contact them for an insurance estimate. Mr. Mayfield came today. I showed him the problem and he suggested claiming the whole floor on our insurance. I insisted that this was unethical. I wanted an estimate for the water damage only and told him the flooring around the kitchen floor was an installation problem. (I shouldn't have procrastinated with my complaint)..He insisted that it was within acceptable standards. I showed him one spot that the floor creaked and he admitted to that one spot. I lost my temper (big surprise) and told him he could write an estimate but I would contact another firm to fix the problem. He left after that. This is the condensed version. On another note, the Armstrong floor has not been very reliable and we will be contacting them about their warranty as there are separate areas of our floors that have sustained water damage.
Description of Work
came for an insurance estimate on recently installed floors
Category
carpet installation, flooring contractor
Service Provider Response
[Member name removed] and I did have an unusual conversation. In my experience when dealing with insurance companies and customers are that the customer almost never understands how the process works. In my professional opinion [Member name removed] lost her entire floor, the water damage is extensive. She did not hear my explanation that beyond the damage from the water that there may also be a dye lot issue, meaning that the new flooring won't match by just replacing part of the floor, or the product might have changed in some other way in the manufacturing. Just by the humidity changing the part of the floor that appears to be undisturbed, such as mold or mildew, but she would not let me explain. The long and short of it is that [Member name removed] called me first and should have called her insurance to make that determination. Most insurance companies will go above and beyond to correct customer claims. But for some reason consumers have come to the conclusion that they will be cancelled if they turn in a claim. A fear the insurance company? As for myself, if I purchase a something (like insurance) I want to access to it. If you purchased a car, surely you would not leave it at the dealership. When [Member name removed] meets with her insurance company she may call me back and apologize for the unethical remark. [Member name removed] is a good customer and needs to come the understanding that the "whole floor" is damaged in some way.Thomas F.
01/19/2015
I got several estimates and Mayfield was the 2nd highest. Ended up using a local flooring guy recommended by a friend. It took longer but the quality is excellent and the cost was about $7000.00 less!
Description of Work
Provided estimate to remove approx 1200 sq ft of hardwood over slab and lay hardwood look tile.
Category
carpet installation
CJ T.
10/22/2014
Douglas H.
08/04/2014
Mayfield carpets originally installed the carpeting in my home when it was built 10 yrs ago. I returned again to replace the living room carpet. The owner Mr. Mayfield came to house to measure the room and discuss what ideas we had for the new carpet. We were invited the their new location to see the many samples of carpets on display. Mr Mayfield and sales staff were very helpful in the selection process. We took home samples they recommended and selected a Mohawk SmartStrand Silk Carpet. Its the softest carpet on the market. The installation crew was experienced and did an excellent job. They used the least amount of seams and placed them in proper locations. They moved all the furniture and reinstalled after carpet was down. I was very pleased with my experience with Mayfield Carpets and will be back in the future for my next room.
Description of Work
Mayfield Carpets installed new carpet in our living room.
Category
carpet installation
Daniel K.
05/06/2014
We had the worse experience with this contractor. We do not recommend them to anyone, ever. We would have written a review sooner, but we were in litigation with Mayfield Carpets. Because we were so upset by the manner that Mayfield Carpets left our home, we contacted an attorney to help us. All of the work performed by Mayfield Carpets was done in such an un-workmanlike fashion that it required a complete replacement. We attempted to settle the outstanding balance and to reach a mutually agreeable resolution. When Mayfield Carpets remained adamant that they would not repair their faulty work, our attorney instructed us to obtain an estimate from a local contractor regarding the amount of money that would be necessary to repair damages. The following list includes some, but not all, of the problems: a. gaps between boards b. boards not lined up c. gashes in walls and baseboards d. exposed nail holes running the length of the several walls e. lots of off-colored putty smeared in between the spaces and gaps of boards f. boards split g. boards chipped h. floor scratched in several rooms i. some areas not finished off with shoe molding j. floor not laid down in accordance to the manufacture?s specifications Mayfield Carpets filed a complaint against us in Magistrate Court on 12/19/2013. You can find the civil action in public records with Case Number: 2013MV01645. After subpoenas, loss of work, and exhaustive attorney?s fees, we won the case (our counter claim) on 02/26/2014. The judge decided that we did not owe Mayfield Carpets any money, but that they owe us $7,585.46. As of May 2014, they have yet to pay the Court?s judgment. We hope that they will do the right thing and pay us soon. Pictures can speak a thousand words, so we have attached a few photos of their completed floor. The photos were taken on 06/29/2013.
Description of Work
We hired Mayfield carpets to replace our entire main floor with hardwood flooring and linoleum tiles in the pantry and powder room. We chose Mayfield carpets because we had hired them twice in the past for carpeting in our home. They were contracted to the remove the existing flooring and repair subflooring, install shoe molding that we had painted to match the baseboards, and install premium hardwoods. In the pantry and powder room, they were contracted to remove existing flooring, remove and reinstall toilet, and install laminate tiles with grouting.
Category
carpet installation, flooring contractor, hardwood floor
paul G.
04/05/2014
I was very pleased. Find another carpet company that has installation crews that have been with them for 20 years. Not the cheapest but they were on time, courteous and went beyond just what was required to ensure a proper installation.
Description of Work
Complete carpet install for entire house.
Category
carpet installation
Barbara S.
04/03/2014
Although I'm sure they would have done a good job, their price was higher than the price I received from another company for the same carpet. I would consider using them in the future if their price is more competitive.
Description of Work
Visited the Mayfield showroom. Was given good information and arranged for a measurement the following day.
Category
carpet installation
Suzanne & Bob K.
04/01/2014
They were pretty good. They are the only people who responded. They were fine. They came, did the work and left. There was no problem at all.
Description of Work
We called them out and we had a patched that need to be replaced; a carpet that the dogs tore out. Mayfield Carpets came out and repaired the patch.
Category
carpet installation
Kristi R.
03/31/2014
This provider does a great job. The only negative thing I can say about them, which I find very offensive. While in their shop, it is impossible for them to have a conversation with anyone without expressing their anti-Obama, extreme right wing gun toting opinions, which I find insulting. In fact, they had to carry my husband off and show him a gun, even after he said he wasn't interested. I am in opposition to their political views, but they couldn't shut up, as if everyone they dealt with is of the same opinion. It is backwoods country, and not professional. So, will I return, I'm not sure. I find that part of dealing with them disturbing, even if they do a good job. Thank you.
Description of Work
Lay hardwood floor.
Category
flooring contractor, hardwood floor
Ben & George T.
03/24/2014
The job went very well. The brought in a guy named Ray to do the job since there was so much detailed prep work to be done. They were all very kind and friendly throughout the process. The job started on a Monday morning and they were completely finished the same Friday. I left the door unlocked for them to come in and do the work while I was at work. I never felt uneasy about this at all. They are all very trustworhy people. The floors turned out beautifully. I would definitely recommend Mayfield to anyone.
Description of Work
Extensive prep work on concrete slab to prepare it for hardwood floors. Concrete slab had numerous humps that had to be ground down and leveled out before work could begin. They spent an entire day and a half just prepping the foundation. Installed beautiful handscraped hickory engineered hardwoods on entire main living area - approximately 1300 square feet in total.
Category
carpet installation, flooring contractor, hardwood floor
JOANNE K.
02/25/2014
Mayfield Carpets, they did well. They were really good, nice people. They did a good job. They were friendly and nice. Our basement carpet had a big rip in it and we didn't want to replace the carpet. It was a carpet like you put in an office and some people came and said that they couldn't fix it. But Mayfield came and fixed it. Someone came out and said that they couldn't fix it. I don't remember the name of that company. And then we called Mayfield and they said they could. And then they came and they did it. It was pretty cheap. It was a lot cheaper than replacing the carpet. It was a good carpet. It was old but a good carpet in the basement. We didn't want to spend 1000 dollars to replace it. They came out and fixed it for 250 bucks. They just pulled it up and fixed it. It looked great. It is a carpet store, they sell carpets but we wanted them to check it out. We were looking at carpets but they just came out and fixed it. It took a while for them to come out. They were busy and it was like a small job. They don't normally do that but they said they will do it if they get a chance. And since we were in no rush, they did it. It took a long time for them to get to us but it was fine. We told them it was okay. They told us that it was going to be a while and would as soon as they could fit us in. They are very nice people. Everything was upfront. They mentioned that they could not come for a while. They get 'A's all the way down.
Description of Work
Our basement carpet had a big rip in it and Mayfield Carpets came and fixed it.
Category
carpet installation
Jane G.
12/31/2013
The ordering was easy and prompt. The two young men who came to do the work were very pleasant. They went right to work and it all was finished in short order. Everything was put back in place. All material was thoroughly cleaned up. The new carpet was even vacuumed by the young men. I will definitely use this firm in the future.
Description of Work
Removed old carpet and installed new. Repaired ripples in other carpeting.
Category
carpet installation, flooring contractor
Helen H.
12/22/2013
Gregory T.
12/03/2013
Walter R.
09/09/2013
Mayfield Carpeting is the standard for best business practices. Each of their employees proved courteous, knowledgeable, and professional in every respect. New arrivals in the area, we went first to a "big box" home improvement store (which actually subcontracts local carpet sales, cleaning, and repair companies). While the store offered relatively high quality products, availability and installation scheduling were problematic, and ultimately, the value for the price was just not there. We approached Mayfield's immediately before closing time in an effort simply to get an idea of the company's selection: Joyce and Ferrol Mayfield insisted that we come in, and spent a significant amount of time advising us about the advantages and disadvantages of various carpets. For a similar price, Mayfield's offered an even more formidable carpet (tighter weave, anti-microbial, pet odor and stain resistant, with a completely impermeable padding [from top and bottom]) than the best available from the big box store. Ferrol himself measured our house, taking 35 minutes less than the big box?s specialist. On the appointed day, two installers showed up on the minute, and the work was immediately underway. When pet stains were found to have penetrated the wooden subfloor of one bedroom, creating a number of active mold colonies, Mayfield?s techs immediately informed me, scraped the wood, and applied a fast-drying paint-like mold killer/sealer before laying the carpet. Once the installation was complete, Mayfield?s techs swept and vacuumed thoroughly before departing. From start to finish, ?it went perfectly.?
Description of Work
Listened carefully to our requirements, identified several varieties of carpeting and padding, educated and advised us, allowed us to make our own informed selection without pressure, then responded very quickly to our needs. Reported on time, worked diligently and professionally, identified and corrected potential problems, quickly removed old carpeting and padding in one master and two guest bedrooms, prepared the subfloor, laid new padding and carpeting, thoroughly cleaned all work areas afterward, provided detailed information on the care of this specific carpet, and left us with additional carpet for patches should this become necessary in the future.
Category
carpet installation, flooring contractor
Robin R.
09/03/2013
They were awesome. Everything was wonderful. They were very helpful and their installers were great. They had to come back a couple of times because I had a flood and so things didn’t come together the way they were supposed to. They laid part of the floor and had to come back. They came back the third time to finish up. They were very nice.
Description of Work
I have used Mayfield Carpets about four times. The last time they replaced flooring for me.
Category
flooring contractor
joseph L.
08/19/2013
They were great. They came in and fixed everything. There was no damage and the guys were really personable and nice guys. And if you have any questions, you call them and they come right out.
Description of Work
Mayfield Carpets removed and installed all of our carpeting.
Category
carpet installation, flooring contractor
Steve N.
08/02/2013
excellent in every way and throughout the installation. screened carpet before installation and found it to be faulty. Recovered by sending his people miles to get replacement carpet. kept us fully informed throughout. crew doing installation was top notch, doing a thorough job and completing it on time.
Description of Work
installed new carpets
Category
carpet installation, flooring contractor
Kent L.
03/12/2013
These guys are great. Without a doubt the most professional group of guys I'd ever had inside my home. It took a total of 7 days of work to get my floors and carpet in. They showed up on time every day of the renovation and got to work immediately. The first several days of the job was tearing out the old wood floor (that was glued). These guys worked the entire time they were here, rarely even taking a lunch break. They were always very conscientious with moving furniture in my home. They would take the extra time to make sure nothing got damaged. These folks also had an impeccable attention to detail. These guys didn't cut corners. They treated the job done in my house as if it was their own. I was constantly seeing these guys scanning their work to make sure it looked perfect. Even when they were returning to their van for a tool or supplies I'd see them looking at the wood they'd installed the day before, looking for imperfections. If a little adhesive had gotten on the floor they'd fix it on the spot. Same goes for trim and molding, always looking for it to be done perfectly. Finally, I have to applaud their teamwork and trustworthiness. I had a total of 5 guys in my house for various projects and they all worked together and helped each other out being as efficient as possible. If one guy wasn't busy at a particular time they'd be cleaning up dust or the mess that was made each day. In addition, I completely trust these guys to be in my home. Had I known their character I likely would have given them access to the house while I was gone for a few days. I highly recommend their service and product.
Description of Work
We had wood floor installed on the first floor and second floor hallway. In addition we installed new carpet in all bedrooms on second floor. A huge part of the 7 day project was tearing out the old, glued wood floor. Glad I got professionals to do it.
Category
carpet installation, flooring contractor, hardwood floor
JOANNE K.
12/03/2012
Called Mayfield carpet for an estimate. They came in a few days. I made an appt. for them to come and do the repair. They came the same day they scheduled. The repair people were friendly and professional. It took them about two hours to complete the job. The carpet looks real good and the price was very reasonable. I would certainly call them again.
Description of Work
Repaired torn carpet and restretched the whole carpet in my finished basement.
Category
carpet installation, flooring contractor
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Service Categories
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Discover, MasterCard, Visa, Financing Available, American Express
Warranties
Ask for details
Services Offered
Carpet, Hardwood, Vinyl, Rugs, Tile, and Supplies
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Mayfield Carpets
How is Mayfield Carpets overall rated?
Mayfield Carpets is currently rated 4.7 overall out of 5.
What days are Mayfield Carpets open?
Mayfield Carpets is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
What payment options does Mayfield Carpets provide
Mayfield Carpets accepts the following forms of payment: Check, Discover, MasterCard, Visa, Financing Available, American Express
Does Mayfield Carpets offer free estimates?
No, Mayfield Carpets does not offer free project estimates.
Does Mayfield Carpets offer eco-friendly accreditations?
No, Mayfield Carpets does not offer eco-friendly accreditations.
Are warranties offered by Mayfield Carpets?
No, Mayfield Carpets does not offer warranties.
What services does Mayfield Carpets offer?
Mayfield Carpets offers the following services: Carpet, Hardwood, Vinyl, Rugs, Tile, and Supplies