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Floodmasters, LLC
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
Mold remediation in Atlanta is found to have many questions. Is mold really dangerous? Why is mold considered toxic? How can I get my home tested for mold? How do I get my office building tested for mold? How much does mold remediation in Atlanta cost? What do I do when dangerous or toxic mold is found? Why does a mold test in Atlanta cost money? How much does a mold test in Atlanta cost? How can I do a home test for mold? Mold remediation in Atlanta is our primary service. So, anything related to cleaning up mold or removing mold in Atlanta should be considered. Bottom line: healthy air! Here is a short list of all to consider: attic, ceilings and their fans, windows and their treatments, floors and their covering, cabinets and their contents, closets and their clothes, rooms and their furniture. kitchens and their dishes, appliances, and HVAC and the air it distributes (filter, furnaces, coils, handlers), Atlanta basements and its moisture. Floodmasters is a full service mold restoration company. We have over 30 years experience. We specialize in natural or man-made disaster situations in commercial or residential settings. From a small residential cleanup to large industrial complexes. Additional services: water removal, construction, restoration, treatment, equipment rentals, 24/7 emergency service, carpet cleaning, total restoration, moisture detection. * Flood Masters Air Duct Website: http://airducts.floodmasters-ga.com More phone lines and more authority to project managers during mold remediation jobs rather than just relying on the company administration for scheduling. Better mold remediation service our customers. The mark of a good company is not the illusion of perfection, but how any concerns are handled when the question arrises.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Mold remediation Atlanta. Water damage clean-up, blower rentals, carpet dry out, carpet removal, de-humidification rentals, demo, equipment setup and take down, flood damage clean-up, furniture treatment, hardwood floor dry-outs, hardwood floor drying, haul away services, mold and bacteria treatment, odor removal, rain water removal and treatment, sewage clean-up, structural drying., wall drying
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.544 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 2% | ||
| 7% | ||
| 2% | ||
| 7% |
Showing 1-25 of 44 reviews
Jack M.
Apr 2024
Beware of Flood Masters! Quartius called me and fast talked me into allowing people into my home to start ripping up my floor and cabinets within 24 hours after promising that I would have to pay nothing. He told me to say nothing while he called and filed a claim with my home insurance. Before my home insurance could inspect the truth, Flood Masters had already destroyed half of our home so that all truth of the situation was unpresentable I unwittingly participated in insurance fraud as F.M. presented a stack of false claims, and incurred a $5k bill that was denied by our home insurance. Then F.M. called & threatened to put a lien on our house if we don’t pay them $5k. Beware! F.M. are criminal con artists, doing shady business and for any Georgia homeowner, they will put you in a legal bind with fast scheming & extortion tactics. I’m reporting this company to better business bureau & taking them to court for fraudulent business tactics and attempts at extortion.
Dee C.
Sep 2021
Floodmasters, LLC; I have had the acquaintance of meeting an extraordinary gentleman; Quartius (Q) Lossa. Mr. Q., exemplified professionalism, integrity, a go-getter attitude and the gift of tenacity. Well done Mr. Q. Ms. Elizabeth who works in the office; what a people pleasant attitude. Always concerning and attentive to the Customers need. Mr. Joey and his crew. Top notch knowledge; they know what they are doing and a job well done. I am a highly satisfied Customer. This Company deserves a superb grade of A+. Ms. Demetric Cowans
Peter P.
Nov 2020
A leaking cast iron pipe dumped sink water into our crawl space. The plumber who repaired the pipe suggested we call Floodmasters for remediation. Nick came the next day and reviewed the problem. His explanation of what happened and what needed to be done was clear and complete. The next day, Leroy and Michael came to do the job. The pumped out over 300 gallons of water and then shoveled out about 1000 pounds of kitchen waste. They applied lime and placed a pump and fans to aid in the drying. Two days later Nick was back to check on the job and the next day Mellissa was here to check again and do some testing. We are impressed with Floodmasters crew - their professionalism, hard work, attention to detail, and customer care. We hope not to need them again, but if we do, they are the ones we will call.
Sarah D.
Aug 2020
The water dried, but other employees came and completely destroyed our kitchen. They gave no quote, nothing to pass on to our insurance company (homeowners). They claimed they were looking for asbestos, but our home was built in 1984. They tore out ceramic tiles, cut holes in the wall and made a complete mess. And they charged $1,000 on their first visit! There was nothing done for “free”. I had to contact the technician “Q” for an invoice copy, and for the quote they never gave us. He then asked for an additional $1,500 (when I called him) and I told him he was not getting anything. They destroyed our kitchen and they need to repair the damage. A third plumber came - sent by our insurance company, and he was able to find the leak. Because it was due to the ice maker, the claim was not covered. We are contacting an attorney to have this mediated. This company is terrible! Do not hire them
Larry H.
Apr 2020
Q and Joey were the outstanding technicians that came out to access the damage. They both did an excellent job. I highly recommend this company and these two techs.
Debbie D.
Feb 2019
they responded quickly. Grady and Joey provided outstanding service.
Susan H.
Jan 2019
Still in the process of drying out. Came to the rescue at 2am. Rahid came in the middle of the night and did the disinfecting, Grady and Joey did the heavy stuff - ripping up flooring, tile and drywall, the boss came in to assess the problem with electrical issues, Jason and Richard came with the electrical solution. Now the fans and dehumidifiers are doing their thing. This is the first time I've ever had to deal with this type of issue. All and all, Floodmasters is a great company to work with. Very professional and considerate.
Connie L.
Jul 2017
I found this company on Angie's List and saw that they had great reviews. So I gave them a call. I spoke to a lady that said that a technician would be calling me to schedule an appointment. I never received a call. If there is a leak in my house, it's critical that we get it fixed immediately. Unfortunately, Floodmasters lost our business to Aaron Plumbing because no one called me back to schedule an appointment. I'm not sure why it was so difficult for them to schedule a simple appointment. Really showed a lack of professionalism. I will not be using them for future projects.
Thomas B.
Oct 2016
This company will be out of business in no time or will change their name. Floodmasters of GA came recommended to us by High Priority Plumbing, who we have used for years and really like and I hope they stop recommending Floodmaters to anyone. We are now 5 months into a project that was suppose to take 2 weeks. Every time they come into the home, they leave with either little work done or something else damaged that was not damaged to begin with. They also come with attitudes and have spoken to my wife and I like we are just taking time out of their day. Today, I actually felt threatened by having them in my home and asked them to leave. Why should anyone feel threatened in their own home??? My wife has missed weeks of work trying to manage this thing and the owners/managers are no where to be seen. DO NOT TRUST ANYTHING THEY SAY. We actually had one person come in and tell us he does not want to be here and suggest we find someone else. Stay away, stay away, stay away.
Becky L.
Aug 2016
Please see above.
Russell W.
Feb 2016
unknown
Joan S.
Feb 2016
unknown
Alexandria C.
Nov 2015
unknown
Broderick P.
Jun 2015
They were very professional. They explained exactly what the process was and completed it to my expectation. I would definitely use this company again if the need arises. The technician, Leroy, was very proficient in his craft.
Kandice H.
Jun 2015
We pulled up to our new house with the moving truck just to find a note on the door from the water company saying the meter kept running when they came to turn on the water. A pipe had frozen and then broke in our new house on the day we moved in. So, I called Floodmasters and they had a guy out here quickly to repair the pipe and stop the water from doing more damage. Then, they had another guy come out and dry out all the water. My husband and I were really impressed on how quickly (and painlessly) the whole process went. The guys at Floodmasters were very courteous and explained the whole process very well. I would (and have) recommend them to anyone with a problem like this!
Patricia W.
May 2015
unknown
John M.
May 2015
Everyone from Floodmasters was extremely helpful, professional & informative. Communication was prompt & all work was done in a timely manner.
Mark B.
May 2015
.
Michael G.
Apr 2015
This is an ongoing situation - now that the dry processing is completed - the next step is restoration. we are satisfied thus far.
Sean G.
Apr 2015
The job went well- Floodmasters does good work and is very professional. They were very responsive and helpful.
Lois H.
Mar 2015
I spoke with Eric and he was very knowledgable, professional, and trustworthy. He provided me with some do it yourself tips, with the warning that it not "by the book" but it may help with the odor, he offered to come out to me to give me a free assessment, he explained to me that mold remediation in Atlanta can take several days and also explained to me what mold remediation is. He told me to pass this information on to the landlord and I hope the landlord does the right thing by cleaning up the mold properly. If it was mine house, I would definitily use them and get rid of the mold entirely. If anyone in the Angies world is thinking of using them, I would recommended them!!
Marc L.
Mar 2015
Firstly they showed up on time for the appointment we scheduled to do an assessment. Jesse was very thorough, took his time to make sure all areas of concern were looked at, and walked us through what the process would be. We agreed on a fair price for the work and scheduled a time to start.
The guys showed up first thing in the morning the day we had talked about. They began setting up some sort of containment in my finished basement and in the crawlspace so they could start the work without disrupting the rest of the house.
It was a 4 day process in which Jesse and his crew showed up on time every morning, worked at least 8 hours every day, and were available to answer any questions we had throughout the day.
Upon completion of the work FloodMasters offered air testing for all previously affected areas, gave me an invoice for the work that was done, and made sure all my questions and concerns were answered.
A+ job and would definately recommend/use them in the future!
The guys showed up first thing in the morning the day we had talked about. They began setting up some sort of containment in my finished basement and in the crawlspace so they could start the work without disrupting the rest of the house.
It was a 4 day process in which Jesse and his crew showed up on time every morning, worked at least 8 hours every day, and were available to answer any questions we had throughout the day.
Upon completion of the work FloodMasters offered air testing for all previously affected areas, gave me an invoice for the work that was done, and made sure all my questions and concerns were answered.
A+ job and would definately recommend/use them in the future!
CHERYL S.
Jan 2015
These guys cleaned up, packed up and remove all evidence of the overflow. The only thing that I did not expect
was the electric bill was 3x's the normal amount and they did not honor the coupon for the $100.00 off of service.
Christian O.
Aug 2014
they wanted to demon bathroom with out approval from my home owners insurance. I asked about confirmation from All State and Riley lied about consulting with AllState. He was going to demo my bathroom and stick me with the bill
Kathleen S.
Aug 2014
They showed up with drying equipment, check on it, kept me informed and picked up everyting when they said. The price was exactly as they said and they provided itemized receipt that my issurance company was able to use.
Licensing
State Contractor License Requirements
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FAQ
Floodmasters, LLC is currently rated 4.5 overall out of 5.
Floodmasters, LLC accepts the following forms of payment: CreditCard
Yes, Floodmasters, LLC offers free project estimates.
No, Floodmasters, LLC does not offer eco-friendly accreditations.
No, Floodmasters, LLC does not offer a senior discount.
Yes, Floodmasters, LLC offers emergency services.
No, Floodmasters, LLC does not offer warranties.