DISH NETWORK

The technicians were friendly and efficient. Would have liked a little more explanation on how to use the tv/hopper.

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Great! Installer was here almost all day, very nice guy and very professional. Did exactly what they told us they would.

We were very happy with them.  They provide excellent customer service which is lasting in many of the other cable providers.  They had helped us many times when we had a problem with the television or when we need to reboot it.  They come out on a timely basis when it needs some kind of repair.  It does go out when the weather isn't good which I was not happy about but we knew it would happen when we went to some kind of a satellite service.

I left my cable company to sign up for a special lifetime rate with Dish Network. Their service was terrible- the female technician kept stopping work and using my bathroom. Then they left while the signal was still downloading. I had to call the service to come back. The dish had to be totally reset.(I had to take off work both times to be there) Then Internet and phone would not work. Phone lines had been cut by technician while hooking up TV. The lines were laying across my driveway. I did not have a phone for 3 days while I kept calling (using cell phone minutes) and telling them about the lines laying across my driveway. That was finally taken care and Internet was corrected after numerous calls to inexperienced techs. Finally, pricing was not even close to what they had quoted me online. A service rep told me "I must" have approved a change. Why would I approve a higher cost package for the same services? I was now paying more for Dish than I ever did for my cable service. When I called, I just kept getting the runaround and being transferred from person to person. I finally got disgusted and switched back to the old, reliable cable service that I only left because I would be saving money. When I called to disconnect, the rep told me I would have to pay a disconnect fee of $250. She also told me they would be out to take down the dish. (it's 25 feet high on the side of my house) That's not happened and I just got the $250 bill for the disconnect. I think I shouldn't have to pay that because of such lousy service and the dish is still there.

I wasn t happy with them so I switched services and have no intention of going back to them. I lost signal constantly, and every time the wind blew, I saw Searching for Network.

I DONT DEAL WITH THEM AS MUCH AS MY ROOMMATE DOES, BUT WE USUALLY ALWAYS GET EXCELLENT RECEPTION AND THE PRICES ARE GOOD. THE INSTALLERS WERE REALLY NICE AND HELPFUL WHEN THEY CAME OUT.

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