Air Quality Systems Inc

Great guys and they did a wonderful job.

All ductwork and vents were thoroughly cleaned

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The crew came on time.  They did the work in a timely manner and cleaned up after themselves.  After they left, I did a little vacuuming near the dryer duct, which connects to the floor, and with just a gentle touch, the duct pipe fell off the connection!  I called the company and they sent the workers back.  They came in the next two to two and a half hours.  It was late afternoon by then and they had to return in I-85 N rush hour traffic.  We appreciated that the company stood behind its work and responded to the issue immediately.  But that's not the end of the story.

Today, our HVAC serviceman reported that there were two problems.  Two things were out of place.  The vent pipe connecting to the heater, where the dangerous gas, carbon monoxide,  escapes to the outside, had been forcibly taken apart, and not put back together.  We sleep directly below the furnace, and this could have turned out badly.  Also,the April Air furnace electronic filter unit was not pushed back together and thus was not operating as it should to provide the best air quality.  After he reported the situation to us, we reviewed who had had access to that area.  The only other persons were those individuals who cleaned the ducts. 

They arrived, assessed the situation, decided to bring the hose from the outside vaccuum through the bedroom window and into the attic.  One technician worked in the attic while the other removed the vent covers and worked around the upstairs.  They turned off the AC so they were working in hot conditions but they never slowed down.  Once the upstairs was complete, they turned on the upstairs AC unit and moved to the downstairs.  Again they worked continuously until every vent, return and the AC until were clean.  We vacated the upstairs while they worked and kept the puppy out of their way.  Once they moved to the downstairs we put the puppy in the crate and ran an errand.  When we returned they were wrapping up.  The technicans were professional and hard workers and we trusted them to continue the work while we were away. They did not disappoint.  We will most definitely contract with Clean Air Systems again.  Thank you for a job well done.

The company delivered great service, from providing a quote for the work to scheduling and completing the project. The two technicians arrived on time and were very polite and informative about what they were doing. They cleaned the work areas after the job was completed. Overall, everything was handled with professionalism and in a timely manner. I would use this company again in the future.

They were on time, actually early but I had to tell them to come back (they were an hour early and I wasn't ready. Two men crew was fine, but one was a little snotty. Work was okay, but I would have appreciated some follow up, i.e. a call to see if I was satisfied.

We were thrilled with the customer service and the job they performed. They were kind and prompt to reply to our request. Got to work on time, allowed us to talk through the process, and ask questions. They kept the house clean and were courteous of our being present during the process. The house smelled SO clean when they were finished. Will use them again for sure and would highly recommend them to anyone. I can't find my receipt and don't remember the exact cost, but it was worth every penny!

I found this company on Angies List and wanted to use someone in my area of town and I am glad I did. Great experience from start to finish. They arrived exactly when they said they would. Apparently I made the guy on the phone, from the initial call, think that my house was difficult, but in fact turned out it was fairly easy to clean. The techs were very polite and professional and presented themselves well. The entire process took about 4 hours to clean one system (one furnace/ac) and they also cleanout out the dryer vent for free, which happened to be clogged really bad by a bird's nest. They covered all furniture and area's under each vent in the house and cleaned up any dust/lint that fell in the area's they worked. I will definately use them again and have already referred them to my friends and co-workers.

This was the first time I have used them. The guy that came was very good. I decided to go with them based on their reviews. I called, and they were very nice. They came out when I wanted them to. I have referred other people to them. He explained everything and showed me all of the tools he was using. He gave me a flashlight to look in the vents to see the difference between before and after. I also had the chimney done, which was an extra. He said he could do the dryer vent, chimney, or furnace for free. It was the first time I had had the chimney cleaned in thirty years, so it was pretty dirty.

I had a fabulous experience! I?ve been in my home for 38 years and never had the ducts cleaned. They did a great job from start to finish. The rate was quite reasonable, especially compared to other quotes I received. They also had a flat rate so I didn?t have any surprises. I couldn?t have been happier with their services! I appreciated $50 off as well!

Michael, Eddie, and Guy did a great job. Arrived on time, finished on time. Very professional. Took great care to make sure furniture under vents did not get dirty by covering with cloth sheets. Vacuumed almost the entire house before they left. Air conditioner seems to work better now and air is definitely cleaner. Would highly recommend.

2 professional men arrived on time and worked well to accomplish this job. Pleasant workers.

We will definitely use this company again for another house that we own. Everything was done professionally and the technicians were committed to doing an outstanding job on a very hot day in July! Usually we would not make a recommendation "online" but this was a pleasant experience with great results.

Very conscientious service. They were very good about explaining what they were doing, how long it would take, etc.

We have been in our house for 20 years and three remodeling projects that raise lots of dust. With two in my family suffering from spring allergies, we were overdue to clean the ducts. Air Quality Systems (AQS) was rated highly in Home Report, so I emailed them on Monday requesting a quote. Within an hour I had a return email with a couple of questions about my system, and had a quote within two hours. After talking to two other companies, I decided on AQS. They had time slots available the same week and the job was scheduled for Friday afternoon. The two man team showed up early and everything was done thoroughly and professionally, from start to finish. They were very careful to remove all the vents without messing up the paint and they took care to protect things in the house. They didn?t seem to take any shortcuts - the work for our 5BR house took over five hours to complete. Every return and supply vent was opened and cleaned and sprayed. It?s pretty impossible to know that the ducts are sparkling clean, but the crew did everything they said they would do as they methodically moved from room to room starting in the attic and finishing in the basement. I was pretty amazed that the entire process, from inquiry to quote to job complete was less than five days. The salesman was responsive and the crew was excellent. I am pretty confident that we are breathing cleaner air today.

My husband has allergies and the ducts were so gross from previous neglectful owners that we refused to turn on the air. We could visibly see the build up of fuzz, hair, dust, dirt and bugs through the vents. Gross. Air Quality Systems arrived on time and brought 4 staff to our house. The job took about 4 hours as they had indicated on the phone. All the staff were very friendly and professional and appeared to work quickly. I'm glad they brought as many staff as they did because the large machine used to vacuum the ducts was very noisy. I'd rather have it going for only 4 hours instead of 8 hours. Overall, we were very pleased with them. It's a job we never would have been able to do ourselves so we found it very good value for money. I would definitely use them again.

I was very pleased with this company. Chad and Orlando did an excellent ad thorough job. They arrived on time and explained everything before beginning the work. I have a 4- bedroom home with an upper level furnace/AC unit and a lower level one. Chad and Orlando worked more than 4 hours. It is laborious work when done correctly/ . Plus, they were most gracious in working around a house cleaning service that I had also hired to clean each room of the house. And they were very good dealing with my cats. Air Quality Systems is certified with the National Air Duct Cleaning Assoc. The work has made a huge difference in the quality of the air in our home.

They did a fantastic job. They were very helpful and they did a thorough job.