Approved Pro
D & S Design Build Inc
Bathroom Remodel, Kitchen Remodel, Bathtub Installation and Replacement,
About us
Family owned & operated. Cost is determined by the job. No extra charge for after hours services. May contact through email. Additional contact: Ron Reets, cell phone number: 770-318-0379.
Business highlights
Emergency services offered
35 years of experience
Services we offer
General, kitchen & bath remodeling. Cabinet sales. Plumbing. Countertop installation & repair. Insurance repairs & restoration work. Ceramic tile. Carpentry woodworking.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.888 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 1% |
Showing 1-25 of 88 reviews
Lola M.
Nov 2024
As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!
Aaron J.
Nov 2022
Our kitchen flooded and we were in need of a contractor who could not only make repairs, but also renovate the layout and design of the kitchen/living area. We added new cabinets, countertops and appliances. We also removed a partial wall to open up our living area. Dwight and Stacy could not have been more accommodating and professional. Communication was always timely and efficient. Stacy walked us through all of our options and helped us find exactly what we were looking for. She made sure we understood everything about our initial quote, timelines, expectations, etc. Dwight and the team also ensured we understood the work that was being done, and clearly communicated our options as the project progressed. Both are extremely knowledgeable and quick to address any concerns or provide insight. The project was completed on time and in budget. We could not be happier with the work that was done, and we will definitely keep D&S Design Build on our shortlist for future projects. Thanks Dwight and Stacy!
Karen B.
Dec 2020
Dwight and his wife Stacy were very easy to work with. They gave me the porch I have always wanted. During the project there were changes that I needed to have happen and they implemented each change with no problems. I would definitely use them for future projects.
Response from D & S Design Build Inc
"Thank you for the kind words. We enjoyed working for you and would love to do so again in the future."
Becky S.
Aug 2020
It went well. The crew is friendly, timely, and proficient. We appreciated that one contractor could meet all of your remodel needs.
Brenda S.
Jul 2020
I highly recommend this company for their overall ability to transform a small dull bathroom into a showpiece! They gave me a start date and estimated completion date in which both were right on target. From their design ideas to their quality workmanship, I am totally satisfied. No subcontractors were needed at all, even doing their own tile work and suggesting a herringbone pattern which instantly created a sense of space and graceful movement to my small bathroom. I would not hesitate to hire this company again and you will not be disappointed at all if you select them as well.
Kenneth L.
Jul 2020
Initially I was very satisfied with the work and services provided by Dwight and Stacy in remodeling our master bathroom. They were very helpful in designing the bathroom and selecting the tile for the floors and walls. I was also satisfied with the installation of the tile. Unfortunately, I had significant issues with the very last part of the project which was installing two vanity mirrors. Stacy selected the pivoting mirror mounts and Dwight installed them. I immediately informed both that the installed mirror mounts were not acceptable for a number of reasons. Dwight and Stacy agreed and stated they would work on a solution to the issue. I paid them in full at this point figuring this last part of the project would go well. Much to my surprise, it did not go well. After a couple of weeks without hearing anything, we tried to contact Stacy. She had always been very prompt in returning our calls or text messages. After a week with no response, I had to send an email, which she did respond to but she did not offer any solutions but stated that she was still working on it. Another 8 weeks passed with no significant options presented when I finally just gave up and asked for a refund of the amount that I paid for the original mirror mounts. I didn't ask for a refund of the glass or installation labor, just the cost of the mounts. I estimate this to be about $300 of a $16000.00 project. Stacy refused to refund any amount and quit answering our calls, emails, and text messages. They failed to resolve our issue and failed to stand behind their work. This is totally unacceptable and I would not recommend them for any job, big or small.
Response from D & S Design Build Inc
"We are saddened to see this poor review from a customer that we thoroughly enjoyed working for. The refund in question amounts to $54.00, which we will admit slipped through the cracks but we will have sent out ASAP. We NEVER refused to refund anything nor did we quit answering phone calls, emails or text messages. Our last response was that we would send the refund. We have all of our communication with our customer. The only time that we were slow to respond with an answer was when our suppliers shut down during the ongoing pandemic and we did not have an answer from them as to an appropriate replacement for the mirror mount brackets, which the customer was informed of the delay. The brackets were a manufacturer defect and not the fault of West Georgia Design Build or installation. We do not feel that this F grading is warranted based on the manufacturer defect and overall quality of the end product of their beautiful master bathroom."
Dorothy P.
Jul 2020
Ron Reets at West Georgia Design Build, Inc did a fantastic job on all the work mentioned above. They were professional and cleaned up after themselves each day. They were very easy to work with and the work was done in a timely manner. There were no surprises in the billing and everything was well done! We would hire them again in a minute and have recommended them to others already.
Brian B.
Dec 2018
Due to faulty work by the builder of my house, the shower pan and water proofing failed. I received a quote from Stacy at West Georgia Design Build to completely tear out the old shower back to the wall studs, install a new shower pan, install new wall board, water proof the entire shower, tile the shower, and run additional plumbing and install new shower fixtures. Additionally, drywall and baseboards were repaired from where the shower pan leaked. Stacy and Dwight provided a date to begin the work and Dwight and his crew arrived promptly on the agreed upon date. Dwight was able to show me where the leak had occurred after removing the old tile, and also pointed out several other shortcuts that had been taken by the builder (i.e., no waterproofing on any walls, tears in the water proofing membrane on the shower pan, spot application of cement to wall tiles, and a shower seat that had been installed using CINDER BLOCKS instead of 2x4 framing). Dwight and his crew showed up on time every day, cleaned up at the end of every day, and reinstalled the new shower as it should have been done in the first place, using the Triton Watertight System to waterproof the entire shower, as well as installing all new tile, and running the plumbing for a new rainhead shower. The new shower looks great and I am very happy with the work and professionalism of everyone in the company.
Kelsi H.
Oct 2018
I hired West Georgia Design Build to remodel at my residence. In the master shower the floor did not drain properly due to Dwight installation errors. On the third attempt, the floor now drains properly, but a large portion of the tile is now lighter than the initial tile that was not repaired. In addition, there are grout coloration inconsistencies on the master shower flooring. We had discussed with Dwight that we did not want to see a difference in installation if he repaired only half of the floor. The grout in the master shower niche was mixed incorrectly by hired help when Dwight left the worksite. It was applied with poor craftsmanship and overlaps individual tiles resulting in a sloppy finished product. In the guest bath remodel, the plumbing was not installed correctly. This resulted in water leaking on the exterior and interior of the wall upon our first use. The water ran down inside the wall to the lower level of the house. We had to discontinue use of this shower to prevent water damage until Dwight came out to repair the issue. They did not take caution when moving materials during the remodel resulting in damage to hardwood floors and two walls. Final clean-up was not satisfactory as they left unused materials in the yard, including small pieces of tile and chunks of hardened grout. Stacy never came out to review the final product and is currently refusing to come and make things right. We’re very disappointed with the issues mentioned above. I wish I could report resolution, but cannot at this time.
Raymond S.
Jun 2018
Couldn't have been better
Laura H.
Nov 2017
It went very well. Dwight and Stacy are excellent at what they do. The majority of the work was done by Dwight and his son. They made sure they knew who would be at our house and when they would be there. For the few items that were sub-contracted out (floors and electrical) Dwight was there making sure it went well. I must have interviewed every kitchen and bath remodel company in Atlanta prior to selecting West Georgia Design Build. Save yourself some time and go with these guys.
Keith R.
Jun 2017
The whole process went very smoothly. Stacy, Dwight, Israel and Gabby were awesome to work with. From initial estimate to picking out tiles, sinks and other materials to the demo and remodel, everything went very well. They showed up on time every day, stayed on the job, took great care to protect surrounding areas and carpets and cleaned up the area when they left for the day. They did an awesome job and I couldn't be happier. I highly recommend West Georgia Design Build and will definitely hire them for future projects.
Robert L.
Jan 2017
Renovation went well from the start, Stacey and Dwight are very professional. On day one Stacey took measurements of the condo as to provide accurate/realistic estimate for the labor, materials, etc. Also, being that I live in a high-rise I was weary of the many logistical concerns, especially since I did not see any examples of such a job on the West Georgia Design Build website. However, after meeting S&D I went with my gut and very happy with the finished product. I'd also like to point out, and very important, this job stayed on budget and timeline. It was the same crew throughout the entire project, they arrived on time (impressive as they had to drive from Newnan to Midtown), are extremely courteous, friendly, cleaned the work site and organized their tools daily. As a 16 year Air Force Veteran, I was very impressed with their attention to detail. I highly recommend!
Katina F.
Jan 2017
unknown
Len M.
Oct 2016
Overall a very nice job. We had a pocket door installed, a tub and tile surround, a tile shower,, tile floor, and a maple vanity with a granite countertop, new light fixtures and a new mirror in a frame that matched the vanity. In addition, we had a popcorn ceiling removed and a window replaced. Stacy's suggestions for the size and configuration of the vanity worked out great. Dwight, Danny and the rest of the crew are professional and pleasant to work with.
Nan B.
Oct 2016
The grout work is very poor. The shower leaked but they responded and fixed the leak.11
Kate C.
Sep 2016
Overall I was very happy with the end results of the work. A lot of the work was done by subcontractors that the company found. My one complaint was the attitude that I got when I had issues. I felt like I was an annoyance. I have never owned my own home before this house and most certainly never had construction done like this before to any place I have lived as an adult. I felt like questions or problems I had that reflected this naivete were taken with exasperation. Also, when I did have a few issues crop up towards the end the response I got definitely felt like he'd fix things, but wasn't happy about having to come back out to our house again. That and when I made specific requests on materials used based on the pets we had in the house, that request was clearly ignored for materials that were easier/cheaper. That upset me quite a bit.
Response from D & S Design Build Inc
"I want to say I enjoyed doing the work for this customer. However, In all my time responding to these reviews, I don't think I have ever just flat out said someone was not speaking the truth. There is usually 2 sides to an issue. However, this customer is pretty close to it. Not one person of my staff ever gave her attitude about anything. When we leave a jobsite each day, we ask if there is anything we can do for them or if they have any concerns. We want to address them sooner rather than later. She got a granite upgrade at not charge in her dark room but we had some silicone seal issues. I removed the granite and had them addressed professionally. I then got her approval on the condition of the granite. Not once, but twice. Once before I installed it and again after it was installed. Then she emails 4 months later trying to say there are issues with the granite. This is not acceptable behavior and I called her on it.. The request she is speaking of is blown in versus batt insulation and she made no such request at all or ever. I explained and showed them the insulation prior to using it. They knew exactly what they were receiving. They asked me to insulate the attic and I did. The machine we used had a hose come loose on us which blew some insulation into the room where the attic access is located. I explained to them that I cleaned the room as thoroughly as possible with all the stuff that was stored in that room but can only do so much when the room is crammed full of items. I can't be responsible for moving every piece of furniture, clothing, etc. to clean the room and so she may have to vacuum again once she puts all her stuff away. Almost 4 months after the job was done, she emailed a complaint about the insulation puffs she found in the room. Meaning, she had not cleaned or addressed this room in 4 months and was somehow upset with me about the possibility of harm to her pets from the insulation puffs 4 months later. This is not an acceptable response time in the contracting world and she was not happy when I told her so and called her out on it. I do my very best to make sure my clients are informed and understand what they are receiving. I go out of my way to make sure they are happy with their products before I walk away. 4 months later is just not acceptable behavior."
Robert D.
Aug 2016
Very good. I really liked the design that Stacy developed and the results were very pleasing. World of improvement. Would give high marks to Dwight, Stacy and their crew.
Robert D.
Aug 2016
Very well. I really liked the design Stacy created and the finished product was better than I had expected. Working with them was a pleasure.
Charles T.
Aug 2016
The project took 20 working days to complete. Started on April 20, 2016, and completed on May 30, 2016. Two weeks of waiting for the heavy glass to arrive, but that is the nature of custom glass after the shower was built. Stacy did an excellent job of helping us decide on the design and materials for this bathroom remodel. Matt and Danny worked tirelessly to complete the job. Since I am retired, and know the various trades that are needed to do this work, I was able to oversee every step of the job. Matt and Danny were professionals at every task. They did not stop each day just because of the time, they worked the task till completion.
We have used the shower a lot since completion. My wife, I, and our dogs like the convenience of the walk in shower with bench.
We have used the shower a lot since completion. My wife, I, and our dogs like the convenience of the walk in shower with bench.
Kyle O.
Jul 2016
The workers were so kind and friendly , got right to work with everything . Even asked me if I had any questions on it . Amazing service !
Jane S.
Jul 2016
unknown
Theodore F.
Jun 2016
Dwight and his team did an exceptional job! They were extremely professional and knowledgeable. When the work started, they worked diligently until completion. Dwight is very creative and has a great eye for design. I would highly recommend him and his team for any work. My family and other family friends were highly impressed.
Mark J.
May 2016
Very professional. I am not sure about the price since I did not get other estimates. However, they have the best repuation on Angie's List and it is well deserved. If you want top notch professionals doing the job you want these guys. I have built houses and I know when someone is taking the time to do the job perfectly and not as fast as they can to move onto the next one. Every minor concern I had was dealt with promptly.
Mark J.
May 2016
Very professional. I am not sure about the price since I did not get other estimates. However, they have the best repuation on Angie's List and it is well deserved. If you want top notch professionals doing the job you want these guys. I have built houses and I know when someone is taking the time to do the job perfectly and not as fast as they can to move onto the next one. Every minor concern I had was dealt with promptly.
Licensing
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FAQ
D & S Design Build Inc is currently rated 4.8 overall out of 5.
D & S Design Build Inc accepts the following forms of payment: CreditCard
Yes, D & S Design Build Inc offers free project estimates.
No, D & S Design Build Inc does not offer eco-friendly accreditations.
No, D & S Design Build Inc does not offer a senior discount.
Yes, D & S Design Build Inc offers emergency services.
Yes, D & S Design Build Inc offers warranties.