Mega Granite & Marble Inc

Every step of the way was a new difficult challenge with MG. Installation is supposed to be completed in 1 day. Mine took an additional 30 days and a total of 2 different attempts at installation. Each time they came back, we ran into more serious problems. From fabrication, measurement, attention to detail and installation, this company was terrible. AVOID!!

I would like to say that the installers sent to my home were excellent. They were unbelievably punctual and very neat with their installation -- very pleased with that portion of the process. However...there was little to no communication with the coordinator at Mega-Granite in the Hartselle store. She wasn't forthcoming with anything I needed to do prior to the installation, such as uninstalling the sink and gas range. Maybe I should have known this, but I had never had this type of work done before. Actually, the man who installed my backsplash informed me that I needed to have this done. It cost me an extra trip from the plumber -- $200 that I wasn't expecting. Further, my nephew and his wife have recently purchased a new home, visiting the same store in hopes of purchasing countertops. My nephew said they refused to show them a certain product in countertops (Quartz, I think), telling them it was "out of their price range," not knowing what their price range was. He, also, said the person they dealt with talked down to another employee in front of them. They left the store and found what they were looking for elsewhere. Mega-Granite lost a big sale.

Looks good. My only negative was they dumped the dust from the drilling underneath a bush in my front yard. That and they were sort of slow. It was over a full week between the template measurement and the actual installation. That's money on a project.

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They were excellent.

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Fantastic. The entire experience from the beginning through the installation were impeccable. Everyone at the showroom is incredibly knowledgeable and helpful. The team that came to our home to create the counter top template were extremely knowledgeable and personable. The installers arrived on time, performed their work efficiently and gave great follow up to our questions. Again, after dealing with Mega, I see why everyone goes to them for their kitchen remodel projects. Top notch.

The installation process went smoothly accept for one hiccup.  There was a flaw in the granite island that previously had not been seen.  The salesperson worked to have this piece removed and  a new island reinstalled within 2 days.  Couldn't be more pleased with how the granite looks! Would recommend this company again.

All of the staff we encountered were professional and responsive. This is from the estimator who took our kitchen measurements, the wonderful showroom personnel and the installers. I would recommend Mega Granite to anyone who is looking for exceptional service.

Everything went great. Huge selection of remnants in the showroom to choose from. Price was reasonable. Mega Granite communicated with me every step of the way. Promptly came out and took exact measurements after I selected the specific piece of granite. Within two weeks, they were back out to install. Everyone involved was very professional and pleasant to deal with. Very pleased.

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Mega granite did a great job. The only small issue i had was that they cancelled :45 minutes after their scheduled window. We had to reschedule. While this was not a huge deal, the company person I spoke with could have been apologetic.

The experience was great and so is the company.

Measured area.made template. Had a great price for granite top and sink. Responded to all questions. Completed job on time

An associate (who worked for Mega Granite) was recommended to come out to the house to take a look so they could make recommendations on other enhancements to our bathroom. Took them many weeks and calls to coordinate them coming out to our home. Then once they did that it was difficult to get the quote. When we finally got a quote it was very weak on recommendations, not helpful, no samples were provided, it was just a waste of time and bad service. Their prices were out of range as well. Also, they were suppose to seal out granite bathroom countertop, but they did not. ALSO, we asked for a recommendation on who has nice bathroom sinks. They recommended a place in Newnan, however, when we went there and asked a price on a sink; we were told they could not give us the price because they had to quote it thru Mega granite (which included a mark-up). Mega granite did nothing to help us find a sink except give us the name of one company down the street....and then expected a kick-back which increased our cost. . We wound up purchasing our sink on-line.

went very well. sizing, cutting, finishing, installing.

The people in the showroom were great, they worked with me on the type of granite and sink I wanted and were very patient as I was trying to decide. The gentleman that showed up to make the template of my counters was very quick and professional. I was not home when the countertops were actually put in, but my husband said they worked very hard and the final product looks amazing.

They came out and did the measurements. Then they installed it. We had a great experience with them. We didn't have any problems. The saleslady was really great and very patient with me. We actually went down there several times and I couldn't find the exact marble that I wanted. Finally they got something in and she even helped us when we pulled out the slab that we wanted and helped us lay out our template, so that we could get the most of what we wanted from the granite. We had also wanted no seams in our granite and they were able to do that, which a lot of other companies would have put a seam in. So that was very helpful. The people that we came in contact with were very professional. They were helpful and knowledgeable. She gave us ideas and helped us with the backsplash and with the granite. We did have a few issues, but I never addressed it with them, because it just really didn't matter. When the guys installed the granite, I think one corner was a little too big, so when they installed it, it made the counter higher. My stove is a slide-in and we had to put boards under it, so I would have to get all of that fixed to make it tall enough to fit on top of the granite. It is starting to settle now, so I think that will help some. Everything else was perfect. That was the only thing, but I never called them back or said anything. We did say something to the installers and we were just told that it is just the way it was supposed to be. But I never called the company. The pricing was great. She actually even came down some and gave us more of a discount to meet my budget. That was really good.

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The service was excellent. The technicians showed up on time and they were very courteous and professional. I did have a mishap where the bar did not set and dry well, but they came out the very next day and replaced it with some extra slabe and now it's perfect. I love my granite!

Mega did an excellent job! We were so pleased. First, they templated my countertops while I was at work. The templater called me to give me some options. My cabinets (that were 10 years old) were out of square on the back of my bar, and he made suggestions to help with the issue. Second, when the tops were installed I was very pleased with the results. My husband and I had torn out our countertops and cut down a bar top. (it wasn't that even because we don't do that normally LOL!). But when we came back after the install, they had fixed the uneven parts, and caulked the bar so you couldn't tell we had cut it. They were also very skilled with the seam. I had been worried about what it would look like, but in the end, it was very hard to find!. The tops are stunning and they did a beautiful job. Thank you so much!! I highly recommend Mega.