Magnum Gutters & Metal Roofing

This company took a deposit from me on a new roof June 24, 2021. Magnum Gutters and Roofing then did not come to install my roof until December 28, 2021, and their excuse was the skylight sizes for my home were "custom sized" and that COVID delayed the order of these skylights. They did not attempt to install the roof until my grandfather voiced his concerns of me being scammed by what was to us a reputable company. (Which they requested removed if they came immediately. I should have known then something was wrong given I was told the delay was due to a custom delivery not arriving yet. I accepted their excuse as out of their control to then receive 4 skylights that are not custom fitted whatsoever. To top this off, Magnum Gutters & Roofing COMPLETELY shingled over the entry skylight as shown in the photos below, truly is still MIND BOGGLING to me. I had to contact Magnum via email to make them aware that my entry way shingles were not only clearly sagging, but were ON TOP OF A SKYLIGHT. I paid this company $14,494.20 without dispute even after ALL OF THIS for an entirely new roof, and to top this scam of a client experience off, AFTER I hired them on February 22, 2021 prior and was charged $3,100.00 to patch what I was told AT THAT TIME was an issue with the flashing around my main Chimney. That fix did absolutely nothing upon the first sign of rain, they THEN advised me to replace the roof which I agreed to. I now have 2 LEAKS in my roof that have severally damaged my home and ceilings. My responses from Malcolm White have been nothing but utterly evasive and unprofessional given the leniency I gave his company. Malcolm was referred to me by a close friend whom I trusted and I looked through their reviews as seen here with TRUST. I have been told by Malcom White directly for the past 2 years that this is a chimney issue and has nothing to do with them, leading me to have to get 2 separate written inspection reports by different companies that have BOTH disputed this and advised me to report this company to not only the licensing board, but to take legal action against them. I have asked time and time again for them to fix this, they have not in fact Malcom requested the last time I tried to communicate with this fraudulent company that I pay him an ADDITIONAL $2,400.00 to fix and replace chimney caps. Well interesting because both of the written inspection reports I have now explicitly outline that this leaking (Which has intensified incredibly since coming into contact with this company) is due to poor flashing. DO NOT HIRE THIS COMPANY for every 10 great roofs I am sure they have done and are reviewed here there are SEVERAL people like myself they have done this to. I spent a large portion of my remodel budget on this roof simply wanting what was at the time a minor leak to cease. I was in better shape with the roof I had before ever coming into contact with Magnum Gutters & Roofing.

They were wonderful. Professional, prompt. Great communication and a reasonable price for services rendered. Would hire again.

Excellent quality work at an affordable price. Would definitely recommend to friends and family. Thank you for such great service!

Arrived on time. I got reminder calls before the day and on the day of the job. The job was done with speed and efficiency. After the sale and the job was completed, I noticed a couple of small issues. They were quick to send a crew back out and examine my concerns and then quickly correct them. I could not be happier with the way I was treated and the way in which they conducted themselves.

Very professional and water no longer comes through the crack be because it was fixed by Mr. Perry.

It was raining on that day and they still got the gutters up. The gutters really look nice.

Great communication, arrived on time. Completed the work with no issues. Very fast service. Highly recommend.

quick and effecient. They left some debris on the roof and did not wash out the downspouts

I think Magnum did a great job. The employees worked **** ** this job, and they made sure that I was satisfied before they finished the job. The office also had great communication; there were a few delays due to heavy rains but they contacted me often to keep me updated. I would recommend Magnum.

Awesome company! Great work! Very professional and trustworthy!

They did a great job took before and pictures of the repairs to show me what the problem was . I would recommend them highly. I have used them several times over the years.

Overall a good job. Some miscommunication, but Israel came out at the end and did an excellent job finishing everything up. He is awesome!

It went well there was some confusion on the start date, but they got it together.

Workmen arrived, removed old gutters, installed new ones. All old material was removed from premises and taken away. Workmen performed in a professional manner. and answered any questions I had. All was done without personal contact which was very important during this time of Corona virus.

Excellent customer service

It went Very well

The contractor was very prompt. He throughly completed the job and was very neat. I would recommend.

I've had Magnum out twice to add downspouts to my gutters in places they were lacking. Two separate teams came and both were pleasant and did quality work!

Excellent, they were knowledgeable, professional and completed it in a timely manner.

It went fine and looks good.

The salesman that quoted the job was clearly more worried about us as clients than making the company money. He offered to quote a gutter repair because there was technically nothing wrong with our gutters as they just needed to be angled correctly. I really like that he offered that prior to offering to replace them. I wanted black gutters as opposed to the white ones we had so we went with new. The crew was efficient and courteous! They performed quality work! They’ve earned clients for life!

Magnum Gutters & Metal Roofing LLC gave us a great price and was wonderful throughout the whole process. We sought out three estimates and they had the longest warranty and the lowest price of all three. As a first responder family in the middle of a pandemic we were having issues finding a good roofing company that would also replace our gutters for a reasonable price that would work around our essential working schedule. Our roof and gutters were 25+ years old and they managed to get everything done in 3 days, it was amazing. They were always available to answer questions when we reached out them, and they addressed most of our concerns before we even realized we had them. A+++!

Magnum Gutters & Ruffing are very professional, they arrived at the time they said they would and place new gutters on my house in a timely manner, and they left no mess behind.

They were very professional, punctual and reasonable

Took care of damage from tree falling on roof. It was during a very rainy season and they came and covered the roof to protect inside of house until repair could be made. Courteous and always responded to calls and questions promptly.