Active Pest Control of Middle Georgia

Bradey was very knowledgable and provided all kinds of information on termites from termite damage to what would be covered in the warranty. Arthur was very courteous and explained what he was doing. He gave me suggestions of what I needed to do to help keep the insects out (keeping bushes and limbs away from the house). Both of these men thoroughly knew their jobs. They called me ahead of time to schedule the appointments (and were flexible) and called me when they were on their way. They both arrived on time, maybe even a few minutes before, I was not kept waiting.

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They are very responsive and did exactly what we wanted. Very friendly and professional.

They do an inspection and spray when they come out and the price is $150 per year which I feel is comparable. I have primarily only dealt with them over the phone, but they are good. We have a 7 year warranty with them and have been with them since been 2006.

They have done really well for me. No problems with them at all. The price is affordable and the service is good. They are also good about working with my schedule. You can pay the bill online which is convenient.

I have been using them for 2 years now. They were recommended to me by my relator. They are flexible and come out on my time. They contact me before they come to find out as to what is the best time for me.

I have been using them for about 6 years. They seem to do a thorough job and their pricing is good.

They do a real good job. I am satisfied with them. We've been with them since we moved in, about 4 years ago. No problems with the bugs so they are doing a good job. They are reliable and they call before they come to give me a timeframe.

The inspection seemed to go well with some minor damages and required repairs noted.  We purchased the home and moved in and started to work on the repairs.  

Unfortunately, they missed a MAJOR required repair that would affect the structure of the home if not taken care of.

One repair was to a rear exterior door that dragged along the floor when opened.  It seemed like an easy fix, we would just have to plane the bottom of the door so that it no longer dragged.  However, when we removed the door from the frame we noticed there was significant water damage and rot along the bottom of the door.  The door was not repairable and needed to be replaced.  

We soon found that the rear of the house, a log home, had significant water damage where an exterior deck had been installed on the house.  The way the deck had been installed caused water to pool along the exterior of the home, slowly rotting the logs and the support bands underneath from the inside.  This significant water damage and rot was visible underneath the house to a trained contractor and the state of the logs, hollow by now from internal rot, should have been obvious to a trained professional.  The logs could be lightly pushed on and give under the light pressure indicating that they were no longer solid.      

When I contacted Active Pest Control regarding this huge item that was missed on the inspection, they politely informed me that that they were not responsible for unforeseen repairs and offered no assistance, apology or advice for taking care of the repair.

All in all, Active Pest Control missed a $7,000 repair on our home inspection.  We had to pay this money out of pocket for the repair after occupying our home for less than a year.   I DO NOT recommend Active Pest Control for your home inspection needs.

They are pretty good. They are reliable. Their price is comparable to all the rest. I use them all the time.