Borden Pest Control - Augusta

Good

unknown

Went as planned. The Angie's list coupon was not honored. 

The provider would do "monthly checks" on the in ground termite traps. We had between 10-15 at our house i believe. The company would drive up and be in and out of our house in under 10 minutes but yet left a invoice saying they checked all the traps. Upon further inspection by myself it was obvious they were just checking the block on the invoice and not hitting all the traps as multiple traps were still under compacted dirt and mulch right after the provider claimed to have checked them.
Our neighbors house had a different builder and used a comptetitor to bordens. I watched their pest control check their traps multiple times. He would poke at the ground and find every last trap. He would then pull every trap out individually, inspect the bait and rebait the traps. The service we were receiving was an insult compared to what they were receiving.
I swallowed my pride and let the 1 year contract finish with bordens that the builder had provided when the house was bought knowing I wanted to change providers when it was over and did not plan on renewing.
 
Next thing I know I had a bill from Bordens showing they had checked the traps again after the contract with the builder had ended. I read my closing papers and the pest control contract and it did not state auto renewal as I was not even the one who purchased it in the first place. After getting 2-3 bills from Bordens for services i informed them I did not want they finally stopped billing me and came and picked up their traps.

Bart did the estimate for our termite prevention. My wife and I like him very much. He explained everything in layman's language and quoted us a price that we were very satisfied with. He also came out with the man who was going to do the actual treatment to make sure the guy knew exactly what we wanted. The serviceman worked quickly and cleaned up his mess completely. Afterward, he explained  to my wife what he had done and why. Wife was pleased. 

Bart had also quoted us a price for my father's house (which I am trying to sell). He said we could do the treatment for peace of mind if we really wanted to but that the house had been treated with chlordane and again recently with the new chemical. He also said that with the condition of the land the house was sitting on, it was unlikely that it would ever get termites and treatment was really unnecessary. He has over 30 years in the business, so he should know. How many companies would be that honest with you?

Note: If Angie's List calls you for a verbal review, don't do it! Hopefully, the verbal review I gave the other day for Borden's Pest Control is now gone. It made Bart seem like a crook, when the opposite is what is true. Take the time to type your own review please.

very prompt and professional

Bordon was not able to solve my pest problem - it persisted for nearly a year.  I hired another company and problem was solved in a couple of months.

I am satisfied with them and no issues with bugs.

Very good, answered other insect questions.

They are very good.  They are doing it for me since 2007.

They are prompt and trustworthy. The are quite thorough and we haven't had any bugs.

I have used their service for the last 20 years. They were local people and real good. They keep up with what they have to do even if I forget. Actually last year I had downgraded my telephone number and just using the cell phone and they just could not get in touch with me so they came out anyway and did my termite inspection to make sure I did not get behind in it. I used them periodically at home for ants or roaches something like that and they came out and sprayed, once for all get rid of it all. I have not used anybody else so I do not know the comparable price in any other area. They were very kno0wledge people. If I call them they come in a day or two. They were professional with me but I have not dealt with anybody else.

We've used them for over 20 years.  The monthly inspection is $22 and the termite inspection is $117 a year.  They come every month and do their job.  We basically have no pest problems and anytime we have a problem after they spray, we call them up and they come back right away and retreat.  They are very responsive.                

We have been using them for the past 10 years and they are very prompt and professional and they do follow ups to make sure that everything is going well.  The treatment they use is safe for children because we have grandchildren.  We will use them again in the future for our pest control.  

I used them for like 5 years. Darnell did a good job. They then sent a technician named Ray and he didn't do as good of a job so we stopped using them.

They are really good, professional and nice. Everyone on post uses them.

He is polite and kind. I don't have any complaints.

It has always been good. They call and make an appointment ahead of time to make sure we are going to be home. They give me a verbal report and written report and it's pretty decent. They just seem to be a pretty decent company like I said I haven't had a need for any of their other services other than the termite inspection. They have done this for almost 20yrs now.

They do a good job and do our termite and inside pest control. They are always good to work with and easy to schedule with decent prices. I will use them again in the future.

We are usually not there when they come by but they seem to do a good job. We don't have rampant bugs. They are usually here when they say they will be.

They do a good job. They are thorough and quick.

Our daughter's house has had the bugs for a year or more and she has been treating them with over-the-counter products that another exterminator suggested. The other company did not have the knowledge that Borden's had, or the training to eliminate this very aggressive pest. The treatment will continue until there is not sign of the bugs, and they were very helpful in showing us how to monitor and treat the @#@#@# bugs!