Tru Tech

"There are many different approaches to nuisance wildlife removal and prevention. Trutech employs highly educated individuals (75% of our technicians hold biology or wildlife related degrees) and our technicians are trained to determine the necessary approach and professionally handle a wide range of wildlife conflict situations. We prepare for the worst possible scenario to prevent exposing a client or their pets to any type of health risk. It has been scientifically proven that raccoons in Texas may carry rabies, distemper, roundworm, giardiasis, and leptospirosus, just to name a few communicable dangers. These diseases and parasites are transferred not only through direct contact with the animal, but also through respiration and/or contact with urine, fecal matter, and other bodily fluids like blood and saliva. The danger of these risks is compounded in adolescents, unborn children, and the aged. Many other companies are not aware of these dangers and/or do not have the proper licensing to perform disinfecting treatments for viruses and bacteria. There are specific licensing requirements through the Texas Department of Agriculture to treat for common associated-pest, ecto-parasites like fleas and ticks. All Trutech technicians are licensed and trained to treat for parasites. The humane treatment of animals is of the utmost importance to our company. We routinely check our traps and also partner with each customer to be in contact with us if any animal is trapped prior to our return. Trutech believes that it is important to remove the individual animal, and take it to a licensed rehabilitator to be released out into the wild rather than irresponsibly dumping the animal and its young out into the neighborhood for someone down the street to deal with. Trutech is committed not only to educating customers about their problem but providing a comprehensive solution which includes animal removal, exclusion repairs to prevent re-occurring problems, and remediation to clean-up the aftermath of these animals. The solutions we provide are comprehensive and are backed by renewable warranties to guarantee satisfaction. When Trutech became aware of the customer’s desire to do business elsewhere their check was immediately returned to their front door the very same day."

"The original credit card was run for the incorrect amount causing a bill to be automatically generated and sent out to the customer. When the mistake was identified the original paperwork was provided to the customer showing the original price for the service accompanied by the customer’s signature; on the very same day the complaint was called into our corporate office. Trutech has personnel answering the phone 24 hours a day (You will not get an answering machine when you call Trutech). The customer proceeded to pay the remainder of the original service price at our easy online credit card pay site the very same day."