TEAM TURF LANDSCAPES

Excellent work. listended to what we wanted.

Good.

Service was mostly good, with occasional reminders of things forgotten. A couple of years ago they began outsourcing lawn treatments like chemicals for insects and weeds. Arbor-Nomics was the partner. I don't feel that my lawn looked that great, and a number of weeds and other things began to creep in - including they said fungus. When I called to ask them to point out the fungus to me - no one every came out. Jonathan of Team Turf came out a couple weeks later and we walked the yard, but he could not tell me where fungus was either - although they told me it would take 3 treatments and cost more money.
The original team of 2 owners split up, and Jonathan Tucker retained the firm. I don't know if he got stretched thin, but my engagements with him for past 8-10 mos have not been as positive. Communication is sporadic. Answering machine messages sometimes not returned for a couple of days. Last winter the dead leaf pile remained in the street in front of my house blocking traffic for 2 days - when it should have been removed same day. Even though I phoned more than once. The statement was 'we were busy'. Not a good answer. Vines began creeping up my trees - something they are supposed to remove. Had to point it out. Lawn began to deteriorate in look and texture - and he told me that would cost extra from Arbor Nomics.
Last month the crew cut my cable line while trimming. I did not know until a few hours later when the Comcast tech came out to look and repair. Clean slice. They had done the yard in the morning. The cable runs my business DSL and phones - which put me in a bind for half a day. When I mentioned this to Jonathan - he did not even apologize, but instead blamed the cable company for not installing the line properly.
Lastly - the storm of June 13 with tornadic activity dropped a lot of debris and broken limbs in the yard. We cleaned it up into piles. The yard crew came on the next Monday and only removed what was in the front yard. When I called to ask about the back, they told me they'd take care of it, but Jonathan came out unannounced and went in our backyard (while I was on a client call) and then sent me an email to say it would cost extra to take that pile away. I felt that I was being charged frequently for additional work that should have been included in the monthly service fee. We paid $192 a month, + $35/mo for chemicals, extra for pine straw, mulch, various additional work. After 7 yrs and nearly $20k, I expected a little better treatment for client loyalty. I was told I could take my business elsewhere.
We have ended service and are looking for a new yard maintenance company.

They are professional, on time, and responsive. They do a good job.

I pretty much liked all their services. They were in and out relatively efficiently. They did not leave a mess and their price was okay. I would use them again in the future.

We did all the interaction through email and messages. I didn't have any personal interaction with them. They gave me a quote, and they were a little bit high compared to a couple of others that I had looked at, worked from Angie's list. I did not pick Team Turf. I see them almost every day across the street of my neighbor's house or at least once a month. Several neighbors recommended them to me; but I really don't have any interaction with them other than getting quote from them. They got right back with me.

They were very professional, prompt and we are very happy with the job they did. They are reliable, and we are going to have them back for more work for an even bigger job. They do great work.