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Shattered Glass

About us

We are a family owned business, focused on great customer service. There are fourteen exceptional employees. We have been an individual business since 2006 with combined experience of over thirty years.

Business highlights

19 years of experience

Services we offer

We offer beautiful shower enclosures, glass shelves, glass table tops.We are very experienced in commercial storefronts and interior glass walls., professionally installed. We are able to accommodate nearly any situation Call us today for a free quote. We offer Mirrors for any room in your home including Bathrooms. We offer glass replacement in fogged or broken windows

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-4 of 4 reviews
Jonathan T.
Apr 2018
5.0
Yes, I recommend this pro
$150
Swimmingly, I ordered and was told hold long to expect it to take. It was finished early. My wife picked it up. They also helped to get it into the car safely.

Shay W.
Apr 2018
1.0
$1,500
I had my entire bathroom renovated. Every contractor I worked with from the tile to the floor did a great job and made sure that we as customers we were happy EXCEPT Shattered Glass! After their install of my custom shower glass, I noticed that there was a significant gap between the glass and the wall and unlike what was promised, the glass was not customized to fit the wall. In addition, there were scratches in the hardware and the silicone caulk was not professionally completed. It bugged me so much that I called two of my contractors to take a look. They both confirmed that the job was poorly done. My interior designer contacted the company, submitted the pictures and notified them that we were not satisfied. The assistant who received the pictures even admitted that the installer should have done a better job. The owner, Richard, contacted me and was defensive and rude. No apology was given nor an eagerness to satisfy the customer (as they stated in a review above). He blamed my contractor and said the walls were bowed and that's why the glass didn't touch the wall. He didn't even address the sloppy silicone job or the scratches in the hardware. I informed Richard that I consulted with three additional experts that included two contractors and another glass company and they all concluded that the glass should have been cut to fit the bowing of the walls if that was discovered during the measurement. They also concluded that the silicone was sloppily applied and that there should not have been scratches in the hardware that I paid for. Shattered glass never notified us after measurement or prior to install that there was an issue with the walls and that there may be a problem with the glass fitting. After expressing our dissatisfaction with the job and a desire to get it rectified, Richard became agitated and suggested that I be refunded the deposit I paid. He said that although the job was poorly done and that he was capable of fixing it, that he didn't need or want my money and wanted to be done with the job. I accepted the option for a refund although I'd preferred, the job be correctly completed since I'd spent over 10k on the shower alone! Not only did he not resolve to satisfy a customer, he did not honor his word of providing a refund. I wouldn't recommend this contractor to my worse enemy.

Andrew O.
Sep 2017
5.0
Yes, I recommend this pro
$850
The entire process was smooth, professionally executed and the results were excellent. Everyone showed up as planned and on time; the product was fabricated and arrived onetime and the installation was done with the utmost professionalism and respect. I am thrilled with the results and would definitely hire these guys again and recommend them to anyone needing glasswork, windows, marble, granite etc.

Ryan O.
Feb 2016
5.0
Yes, I recommend this pro
$1,800
unknown
Response from Shattered Glass
"Thank you so much for your review. We love our customers."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shattered Glass is currently rated 4.0 overall out of 5.

Shattered Glass accepts the following forms of payment: CreditCard

Yes, Shattered Glass offers free project estimates.

No, Shattered Glass does not offer eco-friendly accreditations.

No, Shattered Glass does not offer a senior discount.

No, Shattered Glass does not offer emergency services.

No, Shattered Glass does not offer warranties.