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Founded 1993 • With Angi since June 2007
1890 W Oak Pkwy Ste D
Marietta, GA 30062
Service Provider ResponseThank you for your feedback! Customer satisfaction is most important and we look forward to working with you in the future.
Service Provider ResponseThank you for your honest feedback. While we are pleased to hear how happy you are with your new floors, it appears our installers fell a bit short on details. We do apologize and will use this information to improve our services. If you would like us to come back and re-install the transitions, please call the office and we will take care of it promptly.
Service Provider ResponseI apologize....Select Floors was wrong and we will make this right. Donna has spoken with your wife. She will call Donna next week to set up an appointment for Alin to come out and look at the wood and trim since today is not convenient. We do appreciate your patience.
Service Provider ResponseThank you! We appreciate you taking the time to write the review and share your experience. We look forward to working with you on your next flooring project!
Service Provider ResponseWhile we are happy to hear that you are thrilled with your new floors, I am sorry that we fell short on some of the details. The same stain was used on all the shoemold. Due to variations with wood, the stain will appear a bit different in certain areas. We apologize for the mattress stains. While installing felt pads is not part of our services, I am glad the installers were willing to assist you. I only wish they would have called the office and we could have provided further instructions. We will use your feedback to make improvements.
Service Provider ResponseIt was a pleasure to work with the Member Family! Thrilled we could meet your timeline. Customer satisfaction is of great importance to us and we look forward to working with you again!
Service Provider ResponseThank you for the excellent review. It was a pleasure working with you. Please come by and visit our new showroom anytime! We would be happy to help you with your future flooring needs.
Service Provider ResponseI am happy to replace the threshold. Thresholds do break/snap out, as manufacturers do not even provided a warranty, I am not sure what is causing the threshold to break. As originally discussed when you were choosing a flooring product, I reviews the pros and cons of laminate, ceramic tile and others along with the depth of each product with different levels on your subfloors. Considering all issues including budget, you chose laminate. With this decision, you were advised it would involve transition pieces in both the hall and half bath. We firmly believe we delivered an excellent product to you, as agreed to in your contract.
Service Provider ResponseIn response to the Member's comments: From the beginning Select Floors did everything possible to satisfy the customer. We actually "restained" the floors after the customer decided she didn't like the original color she had chosen; we did this at no additional charge to the customer (even though she had signed off on the stain color selection). This added cost and time the the job which Select Floors absorbed, we just wanted the customer to be happy. When the customer made us aware that the floors we scratching (at the bar area around the bar stools and in the living area around the coffe table and chairs) we immediately contacted our Bona Kemi USA rep to go and look at the floors. Bona is one of the most used and highly respected urethane manufacturers in the United States. It was concluded that there was not a problem with the Bona Mega finish or with the way the finish was applied. If there was, the problems would be consistent throughout the entire job, not just in specific areas. We offered, at our expense and at no charge to the customer, to apply an addtional coat to the areas that were scratched. The only thing we asked is that the customer work with us on the scheduling. What times we offered to come back never seemed to work for the customer. We at Select Floors strive to offer the best installation, first quality products and above standard customer service. We feel badly that this customer is not satisified, but feel strongly however, that how they take care of their floors (floor protectors, high heels, trimming dogs nails etc) has played more of a role on thier "lack" of satisfaction on this job than the product or the finish itself.
JCB FLOORING, Providing quality and effective hardwood flooring service for the Metro Atlanta since 2012. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our hardwood floor services offered and call or click to schedule a free estimate today.
2022 Super Service Award
2 brothers, Eddie and Robert, and a hardwood flooring business. We take pride in our job. We have not met a customer that had higher expectations about their hardwoods than us. We always try to reach perfection. We backed up our experience with theoretical knowledge as well. It makes a big difference out there. And by doing the job ourselves, we are able to compete with the lowest prices and give one of the highest qualities. Fully Licensed & Insured
Bertolli Floors is a family owned flooring company who has proudly served Atlanta since 2003. Offering installation and sales of a variety of flooring products for both residential and commercial. Dustless hardwood refinishing. We provide free in-home estimate! See hundreds of floor samples in the comfort and lighting of your own home, at no cost to you!
Hardwood, carpet, vinyl, granite, laminates, marble, ceramic, sanding & refinishing of hardwood floors.
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Select Floors is currently rated 4.5 overall out of 5.
Select Floors is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Select Floors accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Select Floors offers free project estimates.
No, Select Floors does not offer eco-friendly accreditations.
No, Select Floors does not offer a senior discount.
No, Select Floors does not offer warranties.
Select Floors offers the following services: Hardwood, carpet, vinyl, granite, laminates, marble, ceramic, sanding & refinishing of hardwood floors.