Paragon Construction Inc

If you are assigned this company via an insurance claim, please request any other company but Paragon. Michael Wood, the business owner mind you, has zero professionalism dealing with customers and is incompetent on his best day. I am currently mid project with Paragon and (it’s been 2 months and we are still sitting in a torn up house) and this has been the worst contractor experience I’ve ever had. The team can’t communicate deadlines, doesn’t show up on time, and sometimes just no shows for days they are scheduled to work. Michael does not care about customer service at all and will go weeks with out calling you with updates. I’ve called him 3 times over 2 months so far and have received a condescending attitude and raised voice every time I call. Mind you I’m doing his job by reaching out to him to get updates on the work I’m supposedly paying his company for. His work crew left an open sewage line in my house for 6 days, and shattered my toilet flange when they removed it. Idiots literally left the toilet bolt in and snapped the flange. Paragon will not take responsibility for this or fix. I had to call my own plumber to come out to do the fix. Fortunately, unlike paragon, that company came out day of and made the fix. I think it’s telling that every review on this site has the same experience. Don’t work with paragon.

It went well.  Paragon has very talented and friendly employees.  It was a pleasure working with them and Michael Wood.