Painting Plus

Kent came out to my house and provided an estimate on my job. One of my concerns was that they take extra care to not damage my new installed lawn, and Kent promised they would take all precautions including covering the grass with plywood or other protective covering before driving heavy equipment across the lawn. Kent agreed to this before starting the project. Unfortunately NO precautions were actually followed, and they drove a backhoe and root grinder across the new lawn damaging the lawn. The crew also left debris like gravel, cement dirt and wood chips all over the lawn around the work area. I notified Kent and Charlie of the situation, and to their credit they agreed to replace the damaged turf, and clean up the work area. It appears that they are retaliating for me calling them out on the damaged grass, however, and they are now charging me to move a water outlet that they had agreed to move just a week earlier. The job is not complete, so I will update this review once completed.

The removal and installation team, lead by Domingo, were terrific. The power washing and painting team was great too. All were very skilled and exacting in their work. They were professional, pleasant and respectful of our property and requests. Chad Reis - the salesman and Eduardo Daher - project manager, were great to work with throughout the process.

Painting Plus painted the exterior of my house and provided a 5 year warranty on cracks and peeling. Within the first year I notice cracks in siding and reported issue to company and for over a year I have been trying to get the company to honor their warranty and repair the cracks in my siding on both sides of my house. I called office manager Kelli Heineman several times about the issue and she would always say they will send someone out but never did. I then emailed the owner Charlie Dallavalle on August 2016 and he asked me to text him pictures of the cracks which I did. He then emailed me a proposal to do the warranty repairs but still no one ever came out. I reported issue to BBB and open case on June 2017, and company still refused to honor their warranty and case remains unresolved. The horrible customer service started with the project manager Gary Williams, then office manager, and now the owner.

Went well- they were prompt and professional. We got multiple estimates- theirs was competitive, and their staff very personable.

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We've used them for a lot of stuff. They did great.

It went great. All the work was completed in a timely and professional manner . Communication was kept open through the whole process. Their original estimate was fair and even though a few hidden items were discovered it changed the cost very little. At the end of each day the crew picked up the trash and neatly stored their supplies. We feel like Painting Plus was very fair and professional.

Sales process was easy and uncomplicated.  Communications was done effectively through email.  Service provider was one of three that quoted the services.  Although they were not the cheapest, the owner and the sales person were professional, their communication timely and they provided a "we will do it right the first time" guarantee.  Workers were pleasant and respected our home and family.  Throughout the work, the workers and the project manager listened to our concerns and addressed them with a smile on their faces.  The punch out list at the end of the work was small and was taken care of quickly and effectively.  Payment was easy and uncomplicated; a few days after the job, the project manager dropped off my lien release.

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They came out and replaced our shutters. They installed them at no additional charge.

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Pleased with the end results

Painting plus provided a reasonable, and detailed estimate, and carried out the work in a professional manner. We were pleased with the end result, and the house looks great.
Coordination between the different contractors could have been better. E.g. getting siding and repairs completed before installing gutters. Took longer than I had hoped.
In general, very good. I would recommend.

They did a great job.  Showed up on time and were very quick with the job.  I would hire them again.

Everything went very well. Charlie came out and gave us an estimate along with some ideas on how to mix different styles of siding. Work began shortly after that. We were delighted with the end result. Painting Plus did a great job! We would recommend them based on our experience!

Very good company to work with.

Sales process was easy and uncomplicated.  Communications was done effectively through email.  Service provider was one of three that quoted the services.  Although they were not the cheapest, the owner and the sales person were professional, their communication timely and they provided a "we will do it right the first time" guarantee.  Workers were pleasant and respected our home and family.  Throughout the work, the workers and the project manager listened to our concerns and addressed them with a smile on their faces.  The punch out list at the end of the work was small and was taken care of quickly and effectively.  Payment was easy and uncomplicated; a few days after the job, the project manager dropped off my lien release.

Excellent experience overall! Painters were very thorough in prepping the house and replacing rotten trim boards before painting, as well as painting siding, trim and shutters with Sherwin Williams Duration paint. Start to finish the painting process took about 5 days (the house is 4,600+ sq feet and is three stories in the back). Painters were very professional and courteous, and cleaned up the job site at the end of each day.
My wife and I are very pleased with the results and we have received several compliments from our neighbors. I would definitely hire Painting Plus again for exterior painting and/or gutter replacement services!

They were very professional and did quality work. They were attentive to detail and my unit ( an end unit) looks great! I received new siding, painting of the unit, and new gutters. All done to my satisfaction. I would use them again!

This company was recommended to us so we had them come out and give us an estimate on replacing 32 windows in our home and some front porch work.  We decided to wait on the larger project and give this company the small project first to see what kind of work they do and how they were to work with before giving them the larger project.  The estimator/project manager originally priced the front porch work at around $800/900 but increased that estimate up to the current price we paid since we were holding off on the larger job. We were ok with that even though other contractors came in lower for the same work since this company was supposed to be great. While I have no other experience with this company, my review is based more on the project manager who quoted this job and was responsible for it than anything else. 
This job was a two day job that was extremely simple and should not have had any issues or problems. It was scheduled weeks out with a materials delivery date and a start date.  I had to call the day before the job to confirm that materials were being delivered that day and the start date was still set for the following morning.  The project manager told me the crew would be ready to start the job on time the following morning.  The materials were delivered at 8:30am on the day of the job but I got a call from the project manager telling me that he sent his crew on another job because he wasn't sure the materials would be there. The materials were specifically delivered early that morning so they could be there for the job and if the project manager would have called me to confirm instead of pushing my job off for another job that day, the work would have been done. I was told that the crew would definitely be ready the next morning to do the work.  So, the next morning I received a text front he project manager telling me that because of the chance or rain they might have to put the work off another day.  The chance of rain was 20% for that day and it was blue skies and sunny that morning and all day. The excuses were just unacceptable and inconsiderate of my time.  I decided to push back and told the project manager that this was unacceptable and the job needed to start that day. I did not get a reply so I called the main office after a couple hours.  Apparently, his crew was on another job and he was with a customer and that's why I had not received a call back.  I was told by the receptionist that he would have a crew out that day. 
The crew came out later that day and installed the two new pillars and the new mull casing at my front door.  I had already taken my storm door off for them. The materials that were used for the mull casing looked horrible.  Our front door is a decorative front door with decorative wood trim including the old mull casings. The material used to replace them were cement fiber board that looked like they were cut with a dull saw blade.  I was definitely unhappy with the look.  I texted the project manager that evening telling him we had a small issue with the door and I would like him to come by the next day and take a look and discuss the issue.  He then wanted to go back and forth, first on text and then on two different calls to tell us that the work that was done was correct and that's the material they use.  Basically, he didn't want come out to our house to look at the work or to hear a word we said and he did not seem care that the work and materials looked cheap. I'll have to say that I've never had a contractor infuriate me like this guy did.  I was so angry with the lack of respect, the lack of customer service and his arrogance that I lost my temper with him on the phone.  He actually said to me, "do you know who I am and who you are dealing with".  I'm still baffled by that comment.  He was either once famous or he's part of some Atlanta contractors mob...who knows!!
After a very long conversation, he agreed to replace the cement fiber board with real wood.  The finished look is acceptable but not impressive for the money we spent. I would recommend reading all the reviews on this company good and bad and make your own decision.  You'll get a feel for them with that.  Every company claims to value their customers and claims they pride themselves on quality work.  I received no customer service, no pride in quality of work or finished product with this project manager and he is the face of the company for us.  We never did receive a follow-up call to inquire if we were happy with the final outcome.  In the end, we were left feeling that our job was just too small for this gentleman to put any investment in it other than the original estimate.  We will be looking elsewhere for our window replacement project. 

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Very good service, Excellent!

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Painting Plus, Gutters Plus, etc. All the same company with same management and owner.  I asked if they were familiar with PVC trim and fascia; they said they were and they were not. Not proper miters on adjoining boards and no glue and no screws. All seams separated....horrible to this day. Back stairs they built were crooked and have since been removed. I had also purchased a gutter topper on my own and asked if they were comfortable installing. They said they were and the job was so incredibly poor, that I demanded they remove it and make right. They did remove it, but so scraped and scratched the new gutter they installed, that it was unreal. They replaced with an Owens Corning product that was to be the best thing ever and it has since been mostly removed because it clogged. They did leave me half a can of gutter paint to touch up their mess on my time; so nice. They even tried a little roofing touch up around some flashing and it leaked and looked like a kid did it. I was so incredibly disgusted, that I just wanted them away from my home. Not to mention that the owner was very confrontational and rude when I showed him the issues. What a tribute to the industry, not. Even to this day, several years later, I am still fuming.