Hughes Dry Professional Carpet Cleaning

Great job and very professional

I love this company. They arrive on time and get my carpets cleaned quickly and well. I love their dry process so you do not have to wait hours for your carpet to dry. I have used them for several years and will continue to use them as long as I need my carpets cleaned and protected!

The owner and staff were the utmost friendly, responsive, flexible with appointment, and overall professional. They are a fair priced outfit, experts on carpet cleaning and repairs, and perform a wide range of work while explaining things very clearly. The job took nearly a full day and the results were awesome - a complete transformation of our carpet! I recommend this company to anyone.

Excellent workmanship and customer service. Larry and Wes both spent time reviewing our situation and then "doing it right". They are "real guys" doing it right the first time.

AWESOME! My husband called Hughes Dry and they explained their system very thoroughly - both on the phone and in person. We had four rooms cleaned and they look fabulous. Our basement carpeting was trashed as we recently had a party. It looks like new now! Everything smells great and it's not wet and soggy. In the past we have used carpet cleaning companies that have left our carpets drenched and smelling like a wet dog! This experience and outcome were 100% better. I highly recommend Hughes Dry. Their service and process are worth it!

Fantastic service... clean carpets and fast drying unlike others staying damp for hours or days! The tech, George, was on time , used Host products which I love, no hose.... just hard work and excellent results!

Well. Carpets cleaned and looked great. I appreciate the cleaning powder solvent used-no after smell and carpets are dry. Their prices are competitive to the higher rated companies.

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They a very nice job. They use organic materials.

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Always good

I have been dealing with carpet cleaning for my personal house as well as a fraternity house on Georgia Tech's campus. I have used all kinds of carpet cleaners, and Hughes is by far the best. Their method is phenomenal. Instead of pushing the dirt down with dirty water and then attempting to extract the water, it is sucked up using micro sponges. I wish I had pictures to post for the difference between the Fraternity's carpet before and after. They are so good, I put them on a service contract. Great people and they really know what they are doing. I highly recommend them over any other carpet cleaner.

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It was excellent. I have used them before. They are reliable and on time.

Cleaned carpets. All good.

It went very well.  I have animals.  There are services I have used in the past and I wasn't pleased.  I will schedule Hughes again next month.  I like them just fine.

First thing they said was it will cost extra because I didn't list the dining area even though I told them the square footage.  Did not get out all of the stains. 

Hughes Dry Professional Carpet Cleaning did a real nice job, a very good job. They had their booties on when they came in and they cleaned up their mess. We are having them come back to do our furniture, which they do with organic stuff. There had been construction done before we moved in, and we have done some ourselves. We don't think the ducts had ever been cleaned out! This house was built 1972 or 3, somewhere around there. With our allergies - and we are new in the area, we're from Michigan - and the pollen down here is incredible - we've found a new use for our snow shovels! The pollen is really tremendous down here, and it wasn't too bad according to the other people, but to us it was everywhere. Hughes really did a nice job cleaning up everything. It has only been a few days but we think the air is much better! They have those things they put in the ducts to clean them, but their machine quit on them, so they had to run up to their office to get another machine - they were only gone 15 minutes or so. They gave us a bit of a break on the price because of the inconvenience, which was real nice of them. I thought it was reasonable, because duct cleaning in Atlanta can cost $900. They do a lot of the big buildings and stuff, but they do residential too. We've never had to have ducts done before, they charge you by the duct, and we thought it was reasonable. They were responsive and on time, and very professional and polite. Really nice young men.

Overall, it went very well. The workers were very professional and friendly. He addressed any concerns we had in regards to the service. I requested to have non-scented cleaning fluid to clean the carpets.

The carpet restretch and new threshold project went perfectly. It was a clean up service offered by another company who had damaged my carpet and threshold while performing a mold remediation. That's why I was not charged for it. I was pleased with the results.
We also wanted our carpet cleaned after my mother-in-law used the bonus room as a bedroom while recovering from a broken ankle. Her wheelchair left black marks on the carpet and the area around the bed was grey with dust and spotted small food and beverage stains. 
Larry came out to sell me his carpet cleaning services. He told me they might not be able to get out the wheelchair marks, but said nothing about not being able to clean carpet that was grey around a bed from four months of use. The bed was only temporary so it was important to us to get the carpet in that room very clean-looking.  
Without checking reviews here or on Kudzu, I went with his services. (Will I never learn?) Positives: clearly non-toxic substances used during the carpet cleaning, pleasant smell, carpet only slightly damp afterwards, work was done quickly, carpet is free of contaminants (though it doesn't look new again), good responsiveness when I complained that the carpet had not been cleaned adequately. Larry, the owner, came out to redo the room for me.
Negatives: not only was the wheelchair stain not removed, the area around where the bed was only marginally better; the cleaning process uses a fair amount of friction, which aged my carpet; and the first technician left me with at least an hour of work (vacuuming up the "sponges" he lay down over the problem areas that had not come clean). (Larry apologized profusely for that and said that shouldn't have happened.) 
After Larry basically redid the whole room for me and could only lift the stains a bit more, he shared that he couldn't get his own bedroom 100% clean in the high traffic areas, and that no carpet cleaning company could. That might be true, but I think I will try another company next time. I think he should have told me this BEFORE I hired him to do the work--he had ample opportunity to do so, and I had clearly said the stain around the bed was the main reason for our having the room done. Unfortunately, we will have to live with the stains for now, since we already sunk $125 into the cleaning.
After he had taken time to redo the room, I did not feel free to ask for a refund; I just decided to share my experience here and alert others to potential problems. And the carpet is at least sanitized (I hope), so we feel confident playing with our child on it.