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E Smith Heating & Air Conditioning Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
E. Smith celebrated 50 years of serving north metropolitan Atlanta in 2012 and we continue to work to keep our customers satisfied. We have over 50 employees including 12 technicians. Our only subcontracted area is in our commercial installation department. We accept all major credit cards and have equipment financing plans available through Wells Fargo. Each spring and fall we try to offer timely maintenance specials but the most affordable maintenance is with our annual agreement plans. Details of the maintenance plans and all other services are on our website www.esmithair.com.
Business highlights
Emergency services offered
63 years of experience
Services we offer
Heating & A/C.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9133 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 2% | ||
| 1% |
Showing 1-25 of 133 reviews
Maria D.
Oct 2020
Anthony C. of E. Smith did a Great job. He helped get the thermostat working again. What a Blessing! very pleased. And also did our seasonal maintenance. We have had E. Smith for 14 years.
Sandhya R.
Nov 2018
Great-AC was not cooling the home. It was fixed
Doug A.
Aug 2018
It was fine.
Richard C.
Jul 2018
They were very good.
Robert R.
Jul 2018
They came and did a good job, we noticed improved efficiency of our A/C and savings to our power bill. We have been using this company for 25 years now.
Ruth W.
Jan 2018
Workers caused fire in attic of garage while repairing coolant line. I was lucky that people who were installing siding saw the smoke after they left. Whoever it was who called me from E Smith after I notified them of the fire, at first, suggested I should claim on my home owners insurance. I was not happy. Fortunately, the siding people repaired the damage.
Terry W.
Jan 2018
everything went well.
Greg I.
Jan 2018
E Smith has been great to work with, they are easy to work with and do a good job.
Chad M.
Oct 2017
Excellent! Took no time to diagnose problem and fix it. Also was showed how to properly program both thermostats.
Daryl S.
Sep 2017
.
Eldon H.
Sep 2017
They come out, and they do annual checks every year on the heating unit and air conditioning unit. It's $239 a year. I've been using them for 13 years. They're here when they say they're going to be here. They all you half an hour before they show up. I've never had a problem with them. They're very good, very professional.
Guy K.
Sep 2017
Appointment was within reasonable time period. Technicians showed up on time and all work appeared to be of high quality.
Response from E Smith Heating & Air Conditioning Inc
"Thank you for selecting E. Smith for your HVAC needs!"
David M.
Sep 2017
I’ve dealt with them for years and years and years. They were the same price as most everybody and everybody’s overpriced in my opinion.
Russell D.
Aug 2017
.
Howard W.
Jul 2017
.
Chris G.
May 2017
They up-sold me on a warranty that I shouldn't have done. But after I did it, they didn't follow through on it. It was for 2 inspections per year. When they came out to inspect they charged me again. They did a bait and switch on me. I should have been more aware of it and I wasn't. I thought was a racket.
Response from E Smith Heating & Air Conditioning Inc
"Mr. [Member Name Removed], There seems to be some confusion here. I would be happy to speak with you and resolve the issue. Please give me a call at your convenience 770-422-1900 Thank you, Barry Abernathy, President"
Sharon P.
May 2017
.
Ade A.
Mar 2017
The specialist diagnosed the problem; Offered to replace the igniter for a fee which we agreed; got the part and replaced it right there and then and it's been working ever since. Great service really
Sheila S.
Mar 2017
It took several days to complete the approval of ordering the part, as I was out of office with clients and had to return messages; then it was delivered on Friday, and they don't work weekends. When the tech came on following Monday, discovered he needed another part. All told, I had no heat for 11 days.
Joseph A.
Mar 2017
Excellent . No problems. Delivered as promised. Use them for my maintenance.
BETTY M.
Mar 2017
We came back from a trip and our heater wasn't working. My husband called and told them what the problem was, they actually worked with him over the phone on how to do it himself. We do have a warranty with them as far as payment.
Pamela S.
Mar 2017
Perfect. System has not given me any problems. They maintain it well.
Response from E Smith Heating & Air Conditioning Inc
"Thank you so much! We are very happy to have you as a customer."
Victoria R.
Feb 2017
Everything went as planned and Jeff was extremely professional and courteous. The showed up on time, and finished the same day. Could not be happier, I would definitely hire them again.
Response from E Smith Heating & Air Conditioning Inc
"Thank you the kind words and for choosing E. Smith as your HVAC provider!"
Steve F.
Feb 2017
They arrived on time, completed all of the work in one day, cleaned up the space and met their original estimate. I could not ask for anything else.
Response from E Smith Heating & Air Conditioning Inc
"Thank you for the kind review and thank you for choosing E. Smith for your home comfort needs."
Ruth W.
Jan 2017
Great service. No problems
Licensing
State Contractor License Requirements
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FAQ
E Smith Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
E Smith Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, E Smith Heating & Air Conditioning Inc offers free project estimates.
No, E Smith Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, E Smith Heating & Air Conditioning Inc does not offer a senior discount.
Yes, E Smith Heating & Air Conditioning Inc offers emergency services.
No, E Smith Heating & Air Conditioning Inc does not offer warranties.