Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Dixie Exterminators Inc
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors - Repair,
About us
In the heart of Atlanta, where southern charm meets modern sophistication, there's a story that's been unfolding since 1963. It's a story of a family, a legacy, and a commitment to something more profound than just pest control. This is the story of Dixie Exterminators. A Family's Promise to Atlanta Dixie Exterminators is not your ordinary pest control company; it's a family's promise to the community. For decades, they've been a second-generation, locally family-owned and operated business. Their roots run deep in Atlanta, just like their commitment to the families and businesses they serve. Value Over Affordability In a world where "cheap" often disappoints, Dixie Exterminators understand the true meaning of value. They know that when it comes to critical services for your home, such as pest control, quality matters most. Their dedication to delivering exceptional service has made them a trusted name in Atlanta. Master Craftsmen in Pest Control Picture this: a team of seasoned technicians, some with over two decades of experience, who not only know their craft but genuinely care about your peace of mind. Dixie's technicians are the epitome of professionalism. They are the guardians of your home, ensuring every job is done right the first time. Building Relationships, Not Just Clients What sets Dixie apart is their commitment to building relationships, not just acquiring clients. When you choose Dixie Exterminators, you invite a familiar face into your home. Their dedicated routes mean they get to know your home intimately, leaving no room for pests. A Partnership for Success Dixie doesn't just view their work as a service; it's a partnership. They value your input and feedback, incorporating it into their integrated pest solutions. It's this collaborative approach that sets them apart in the industry. This is the story of Dixie Exterminators, where every chapter is dedicated to preserving your home and peace of mind.
Business highlights
Emergency services offered
62 years of experience
Services we offer
Sentricon Termite Solution (protection and warranty - gold standard in the industry! The absolute best pest control technicians in metro Atlanta! Guaranteed pest control with our quarterly and monthly programs. See some sugar ants in the kitchen between regularly scheduled visits? Or a wasp nest by the front door? Call us up and get a retreat at no cost! Locally owned and operated since 1963! Check out our reviews on Google! Take the word of our loyal customers and their trust in the Dixie
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.550 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 8% | ||
| 8% | ||
| 4% | ||
| 4% |
Showing 1-25 of 50 reviews
Latrice M.
Jun 2024
It went GREAT!!! Talking to Cliff initially was fantastic and then then after speaking with Nathan and him being the person who took care of the property was nothing more than AMAZING! Both gentleman were not only professional but EXTREMELY nice and that is alway something that is key for me. I would recommend THIS company over and over again!
Response from Dixie Exterminators Inc
"Dear [Member Name Removed], Thank you so much for your enthusiastic five-star review! We're thrilled to hear that your experience with Dixie Exterminators was nothing short of amazing. Cliff and Nathan are indeed fantastic team members, and it's wonderful to know their professionalism and kindness made such a positive impression on you. Your recommendation means the world to us, and we're delighted to have earned your trust and satisfaction. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Dixie Exterminators, and welcome to our family!"
Viva V.
May 2024
I have done business with Dixie for many years. Larry Modica has been my contact and the person who has handled my pest control. I cannot say enough good things about my experience with Dixie and Larry. He is professional, very thorough, and a pleasure to do business with him. Since Larry has been handling my pest control services, I have had no concerns whatsoever with bugs. I highly recommend the company and Larry- and have told many people about my experience with both. If you call to become a customer, ask for Larry. He is a terrific representative for Dixie.
Response from Dixie Exterminators Inc
"Greetings [Member Name Removed]! Thank you so much for your glowing five-star review and for sharing your experiences with Larry and Dixie Exterminators. We are incredibly grateful for your many years of loyalty and are thrilled to hear about the outstanding service Larry has provided. Larry's professionalism, thoroughness, and dedication are qualities we highly value, and it's heartening to know that he has consistently delivered exceptional pest control services for you. Your satisfaction and the absence of any bug concerns speak volumes about Larry's commitment to excellence. We're honored by your high recommendation and appreciate you spreading the word about Larry and Dixie Exterminators. It's customers like you who help us grow and continue to improve our services. Thank you again for choosing Dixie Exterminators and for your kind words about Larry. We look forward to many more years of serving you and ensuring your home remains pest-free. - Cliff Pepper"
Tracy S.
May 2024
I have had Dixie for a year now. Danny is my technician and he is prompt, knowledgeable, thorough, and all around a pleasure to work with. High praise for the office staff also. Great experience. Highly recommend!
Response from Dixie Exterminators Inc
"Greetings [Member Name Removed]! Thank you for your wonderful five-star review and for your kind words about Danny and our office team! We're thrilled to hear that you've had a great experience with Dixie Exterminators over the past year. Danny exemplifies the dedication, knowledge, and thoroughness we strive to bring to every service, and it's fantastic to know he has made such a positive impact. We're also glad to hear you have high praise for our office staff. They play a crucial role in ensuring everything runs smoothly and are delighted to be recognized for their hard work. Thank you for recommending us and for choosing Dixie Exterminators for your pest control needs. We look forward to continuing to provide you with the same high level of service and making sure your experience remains positive. - Cliff Pepper :)"
Lisa E.
Jun 2020
NEVER USE THIS COMPANY! My entire family used this company for awhile but since have all had to ask them to never come to our properties again. When we first started we asked if they could run our card on the day of service. After awhile they wouldn't run our card. We had to continuously call the office and speak to the office manager Jody Allan to run our payment. She wouldn't run our payment and wait until we had months of service stack up. We dont have a ton of money so to have them try and make us pay months of service in one payment is difficult on us versus breaking it up. After trying to come up with the large lump sum they tried to charge us interest and put a loan on our property. When finally getting the money I mentioned to Jody that we no longer wanted service because of the billing issues. I have never met anyone more rude in my life as this lady. She told us that they just couldn't accommodate our billing schedule we needed. I dont know what company refuses immediate payment but they apparently cannot accommodate this. Upon asking if they can email and mail a receipt she told me "Ms Evan's we have spent too much time on this you need to pick one." When asking if their system allowed them to do both she responded again with "just pick one" upon asking for further clarification because I would like both she said that she would only do one because she had spent to much time "dealing with me" and she refused to send me one. My family had the same issues with Ms Jody Allan and has also requested an immediate stop in service. I would suggest never to use them unless that representative is fired or quits.
Brandi T.
Nov 2019
Contact stated that they would trap for 2 weeks and check traps every 3 days. We had to call them out when we found rats in the traps and they took the traps after only a week because they had caught 7 and said that's probably all there were. Then it took 2 weeks to get them back out when we told them we still had rats. Then, I called to inform Russ of a rat in a trap and he told me to bag it and put it outside because he didn't have time to come get it for two days and it would start to small from decomposing. If I wanted to do this myself, I would've saved a whole lot of money. Now, he's ignoring calls from my husband altogether and will sometimes reply to my calls. 1/29/2020 This is an update from a previous review. After horrible experiences with 2 different wildlife specialists and after multiple complaints, the managers stepped in and had one of the exterminators start coming instead. Rebecca has been amazing! She comes when we call her and is so sweet and professional. So while I probably wouldn't hire them again for rodent control, I would hire again for pest control. Their pest control workers are extremely knowledgeable and very professional. Hopefully, one day they'll find the same quality for wildlife removal.
JENNIFER R.
Jun 2018
They do pest control and comes out every three months for us. Kevin is really good that I hired them regularly.
JENNIFER R.
Jun 2018
The service is outstanding. Kevin is more than able to take care of our problem and continues today to maintain services.
Paul H.
May 2018
Larry, was very conscientious, explained everything,very informative and very thorough. The bugs are gone. Excellent job, price was good and they are very clean. They gave me very good contract.
B H.
Oct 2017
Great. Would definitely recommend and hire again.
Cheryl L.
Sep 2017
Very well they were on time and quick.
Marsha S.
May 2017
The service was quick and professional. Tech was on time and explained what was going on.
Matthew K.
Apr 2017
We are on quarterly service. It is $77 aquarter. We just don't have an issue because they do a good job. They are A across the board. We have been using them for 20 years.
Tim D.
Jun 2016
We've used them for several years. They come in once a year.
Charlie G.
Mar 2016
unknown
Karla C.
Jan 2016
unknown
Jon G.
Aug 2015
I signed up for service and hired them. Jesse patiently discussed all the available options, the pros and cons of each, and the various experiences he had. He was knowledgeable and competent without being pushy. I have already done a lot of research, including to talking to Termite scientists at UGA, and everything Jesse said was completely accurate, and not at all embellished to sell a product.
MOST IMPORTANTLY; he told me things the other company never did. The system had previously been installed, and so I was registered with Dow chemical, and so I was able to more cheaply sign up than installing fresh. The other company neglected to mention that, goosing their profits at my expense.
MOST IMPORTANTLY; he told me things the other company never did. The system had previously been installed, and so I was registered with Dow chemical, and so I was able to more cheaply sign up than installing fresh. The other company neglected to mention that, goosing their profits at my expense.
Suzie J.
Jul 2015
Jess comes and inspects the monitoring systems yearly. He always shows up on time, is professional and courteous. When first installing the system he worked with me on the placement of each station as to not disturb my existing gardening. Jess is super nice and I would recommend Dixie exterminators to anyone.
Rex H.
Aug 2014
Wonderful, ants are gone. Professional technician Liked it so much I signed up for a free wildlife inspection.
James S.
Jul 2014
I would suggest you steer clear. When you have problems with a service, and senior management and even the owner do not return calls when you try and correct issues, you will not be successful.
We struggled throughout with having them contact them in advance of visits so we could leave our back gate unlocked. We had more than a few return visits.
On the first treatment of this past season, they called us with three days to go in the last week, and told us they needed to come the next day or we would miss the service. We were out of town, and sure enough, they skipped us. Though someone in the office assured us we would be treated, that did not happen.
No surprise when our front bushes got attached by bugs, and had holes in the leaves. My back bushes are totally diseased, and leaves are falling from the bushes in bucket loads.
I reached out to the VP of Operations. No return call for 3 days, She did finally return that call, but when I called back, I never got a return call from her until I reached out and attempted to call the owner. I was not pleased with her response, and left 3 messages for the owner. He did not return one of those calls.
There are many other services out there; several that my neighbors are quite happy with. Shop around
Update: I would disagree with their assessment that services were provided as scheduled. If you review the comments, note that they did not address at all the lack of responsiveness of their senior leadership and owner. I really wanted to make this work out. Only when I encountered the lack of response and I don't care attitude did I cancel service. That is where the rubber meets the road. Things may not always go smoothly, but when providers will not return calls to fix issues, its time to move on.
Note also that they never contacted me with the offer to submit my foliage for analysis.
We struggled throughout with having them contact them in advance of visits so we could leave our back gate unlocked. We had more than a few return visits.
On the first treatment of this past season, they called us with three days to go in the last week, and told us they needed to come the next day or we would miss the service. We were out of town, and sure enough, they skipped us. Though someone in the office assured us we would be treated, that did not happen.
No surprise when our front bushes got attached by bugs, and had holes in the leaves. My back bushes are totally diseased, and leaves are falling from the bushes in bucket loads.
I reached out to the VP of Operations. No return call for 3 days, She did finally return that call, but when I called back, I never got a return call from her until I reached out and attempted to call the owner. I was not pleased with her response, and left 3 messages for the owner. He did not return one of those calls.
There are many other services out there; several that my neighbors are quite happy with. Shop around
Update: I would disagree with their assessment that services were provided as scheduled. If you review the comments, note that they did not address at all the lack of responsiveness of their senior leadership and owner. I really wanted to make this work out. Only when I encountered the lack of response and I don't care attitude did I cancel service. That is where the rubber meets the road. Things may not always go smoothly, but when providers will not return calls to fix issues, its time to move on.
Note also that they never contacted me with the offer to submit my foliage for analysis.
Response from Dixie Exterminators Inc
"Service for this customer was rendered within proscribed time frames for every Tree and Shrub care/Lawn Care service since 2009, provided there was access to the entire property. The last Tree and Shrub service was executed on 8 May 2014, and included both a fertilizer and liquid insect control. Instructions for this particular account specified the technician calling the customer for (locked) gate access to the back yard prior to each service. Dixie Green had made many attempts over the years to keep this account on a regular schedule, often difficult since the customer was traveling often. Without direct contact with the customer, service to the back yard could not be rendered per the account instructions. In those cases, the customer was notified-and never charged for any services not completed. Dixie Green has performed the same treatments, during the same time frame, for all of our Tree and Shrub service customers without any complaints. These applications are tailored for current temperature conditions and rainfall amounts, with appropriate emphasis on the trees and shrubs indigenous to Georgia. The Company goal is always to offer the most comprehensive treatment, using effective products recommended by horticultural industry professionals. The customer has since cancelled his service. Dixie Green is still willing to gather a sample of any problematic foliage, and submit them to local extension agents for analysis and suggestions for any remedial action."
Cynthia M.
Mar 2014
We just bought our house and they were the terminate bond provider, so we thought we would use them for pest control as well. The tech came out, seemed like an old school good ol' boy who really knew his "critters" (as they say out here in the south). He was so personable, and really took to the time to get into every nook and cranny. This house had been left unattended for a long time and there were bugs that I've never seen before (b/c I'm a yankee from the north!). Ever since the tech came out (in Nov) I haven't seen one bug! Yay! I contacted them the other day to set me up on an auto pay on my credit card. They charged me $75/qtr and I feel that this is a very reasonable price. They also provide the termite bond which is at a fair price as well. I like the personal service that I'm getting - it's like they know me when I call and they're so responsive, no matter what method of communication I use (email or voice mail). Good company?really.
Ed G.
Feb 2014
On time, efficient, much better than previous contractor.
Harold S.
Jan 2014
Last June/July they came out for a treatment and I asked them to do something about some weeds in certain areas in the lawn. He said no problem. A month later, I had dead grass in all those areas. I understand from speaking with the supervisor that he was new and has since been fired. I asked what they had planned on doing to fix the issue. They offered to aerate and seed this fall. I tried many time to speak to the manager about a different solution and never did get to speak to her. They have aerated and seeded before and I did not have very good results. So I wanted them to repair these areas with sod. They refused. The best resolution I could manage was one years free maintenance. I had to spend about 2000.00 to get the sod installed at my own expense.
Response from Dixie Exterminators Inc
"In response to this member, please note that our Dixie Green, LLC division had offered, what we felt, was a more than satisfactory solution to repair the damaged lawn sections. All repairs would be completed at NO COST to our customer. Dixie Green, LLC offered to rototill, aerate, and then overseed all damaged lawn sections, under direct supervision to ensure high quality results. Dixie Green, LLC had actually aerated and overseeded this customer's lawn in 2010, and was not made aware of any unsatisfactory results from that work. The repair offer was initially accepted by our customer, during a phone conversation on September 11, 2013. The customer then changed his mind, and requested that Dixie Green offer the equivalent of 2.5 years of free service; this while the customer would pay for re-sodding the damaged sections at his expense. Dixie Green, LLC felt this proposal to be excessive, and stood by our original offer. After further correspondence with our customer, we came to a mutual agreement, whereby we would provide one years free service to our customer."
Barry F.
Apr 2013
I would have rated this higher but the person assigned to the job got the flu and they had no real back up. Had a long period of wait time between first and second visit. The technician was outstanding and very knowledgeable. Was disappointed they didnt honor the 10% for the Angies list coupon but said this service didnt apply. Would have been nice to save the $48.
JOSEPH C.
May 2012
We have used them for many years. They are quite satisfactory. They go above and beyond.
Jennifer N.
Apr 2012
I have a maintenance contract with them. They do a good job. They always show up when they are supposed to.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Dixie Exterminators Inc is currently rated 4.5 overall out of 5.
Dixie Exterminators Inc accepts the following forms of payment: CreditCard
Yes, Dixie Exterminators Inc offers free project estimates.
No, Dixie Exterminators Inc does not offer eco-friendly accreditations.
No, Dixie Exterminators Inc does not offer a senior discount.
Yes, Dixie Exterminators Inc offers emergency services.
No, Dixie Exterminators Inc does not offer warranties.