Chapman's Tree Service of Marietta
About us
Chapman's Tree Service is a relatively young company with 10+ years of experience. We are known for our expert climbing, detail-oriented cleanup, and quality customer service. Our long standing clients have been our primary source of reference because of our quality work. Safety on the job is extremely important to Chapman's Tree Service. We continually train employees through weekly training programs that stress the potential hazards of the business and how to perform daily tasks safely. Over the last several years, Chapman's Tree Service employees have remained accident free thanks to our focus on safety. Call for service area details.
Business highlights
Emergency services offered
21 years of experience
Services we offer
Cutting & Removal. Plant Health Care. Emergency Services., Pruning, Tree Services – Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.934 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 34 reviews
Richard Q.
Oct 2017
Work was done quickly - the crew was finished by mid-afternoon on same day they started work. Heavy equipment left some minor ruts, but that was in an area I am not fussy about. All broken limbs and other debris from the felling was cleaned up/chipped and removed off site. The crew was very good about not damaging adjacent trees or shrubbery. I'm quite pleased with their work.
Richard L.
Apr 2017
Great! I found the entire experience first class. They took great care not to damage surrounding landscaping (a priority for us). The crew got here on time and went right after it. Nothing laid back about these guys as they hustled throughout the entire job while working safe and smart. Two other services told me this would be a 1.5 to 2.5 day job - Chapman's did it in 7 hours including a solid clean up of the entire job site.
Susan T.
Jan 2016
unknown
Dan S.
Jan 2016
Very responsive
James H.
Nov 2015
unknown
Christine B.
Sep 2015
.
Jeanine S.
May 2015
unknown
Leonard L.
May 2015
Excellent outcome. All trees were very close to our house and crew was very careful to avoid any damage to house and surroundings. All debris removed and left yard very clean. Will definitely use again.
William D.
Feb 2015
Everything went well from quote to work to clean up to payment.
Julie K.
Jan 2015
unknown
Gloria R.
Jan 2015
Chapman's came out to give a quote for removal of 5 trees, one of which had already fallen near our home. They were professional, worked quickly and cleaned up everything. We would use them again.
Richard Q.
Sep 2014
We've lived on a heavily wooded property for almost 40 years. We use a wood stove for winter heating. I have personally felled and processed firewood for heat throughout this period, and have also occasionally hired various tree service providers to assist me with trees that were either to large or too dangerous for my individual skill level. Therefore, although not a professional, I do know quite a bit about tree harvesting.
The crew from Chapman's Tree Service was by far the most competent and well coordinated tree processing team I have ever seen. The Magnolia was limbed from the bottom up and as the limbs fell to the ground, team members would pick them up and carry them to and process them through the shredder machine. Small limbs and leaves were continually raked and fed through the shredder. Using this 'bottoms-up' limb removal process, within minutes the tree was transformed into a single pole, which was then quickly topped by an agile and skilled acrobat that happened to wield a chain saw. Soon, he was on the ground, and the main truck of the tree as well. It was a well-rehearsed and excellent display of competency. The entire process took less than 90 minutes.
My only issue is that in the original contract I should have clearly said that the trunk should have been cut to 20" OR LESS in length. They were cut to "about 20" - but, unfortunately, the wood stove can't handle anything longer than 20". But that's okay. I can easily shorten the pieces that are too long.
Also, Magnolia Trees have very aggressive surface roots. In the contract I asked to have the stump ground, but didn't know about the Magnolia's root system. For a nominal extra fee we had the stump crew return to do this 'new & additional" work.,
All in all, I thought the work by Chapman's Tree Service was outstanding and will not hesitate to call them again the next time I need help with my trees,
The crew from Chapman's Tree Service was by far the most competent and well coordinated tree processing team I have ever seen. The Magnolia was limbed from the bottom up and as the limbs fell to the ground, team members would pick them up and carry them to and process them through the shredder machine. Small limbs and leaves were continually raked and fed through the shredder. Using this 'bottoms-up' limb removal process, within minutes the tree was transformed into a single pole, which was then quickly topped by an agile and skilled acrobat that happened to wield a chain saw. Soon, he was on the ground, and the main truck of the tree as well. It was a well-rehearsed and excellent display of competency. The entire process took less than 90 minutes.
My only issue is that in the original contract I should have clearly said that the trunk should have been cut to 20" OR LESS in length. They were cut to "about 20" - but, unfortunately, the wood stove can't handle anything longer than 20". But that's okay. I can easily shorten the pieces that are too long.
Also, Magnolia Trees have very aggressive surface roots. In the contract I asked to have the stump ground, but didn't know about the Magnolia's root system. For a nominal extra fee we had the stump crew return to do this 'new & additional" work.,
All in all, I thought the work by Chapman's Tree Service was outstanding and will not hesitate to call them again the next time I need help with my trees,
Response from Chapman's Tree Service of Marietta
"Thank you for your detailed response [name removed]! We are so happy to know that your overall experience with Chapman's Tree Service was a positive one, and we look forward to serving you again in the future if the need ever arises. Thanks again for taking the time to let us know how we did!"
Christine B.
Aug 2014
unknown
Response from Chapman's Tree Service of Marietta
"Thank you [member name removed]! We appreciate your positive feedback on the work completed at your house. We look forward to doing business with you again if the need arises. ~Chapman's Tree Service, Inc."
Kyle R.
Jun 2014
It was a very favourable experience. The price was a factor and I like the professionalism. I was very pleased with all the aspects with what they did for me; from the cost to the performance. It was done quite well. They did more than the stated of the work when they found some additional stuff. They were right on time.
Response from Chapman's Tree Service of Marietta
"Thank you for the positive feedback on our crew member's hard work! We appreciate your business, and look forward to being of assistance in the future if the need arises. ~Chapman's Tree Service, Inc."
Sheila S.
Jun 2014
unknown
Response from Chapman's Tree Service of Marietta
"Thank you for your constructive feedback. We appreciate you taking the time to rate our company, and apologize the time frame was unfavorable. However, the weather is completely out of our realm of control in this line of work, but we are glad you were satisfied with the crew performance. Their productive work speaks volumes! ~Chapman's Tree Service, Inc."
Sarah F.
May 2014
After agreeing to their estimate we made an appointment to have the work done. They didn't show up or even call. When we called to see if they were coming we were told they would have to reschedule. So we did. And it happened again. Hire someone else if you actually want to get the work done.
Response from Chapman's Tree Service of Marietta
"Mrs. [member name removed], When working outside unfortunately we can not predict the weather. I know we had to move you one day due to weather and the other time we moved you, was cause the client we were working for added on a more trees while we where there. Tree work is very dangerous and I'm not going to work my crews from sun up to sun down. If you guys could of taken five minutes to meet me during the estimate process all of these issues would have been discussed. Sincerely Todd Chapman"
Romano P.
Apr 2014
It was wonderful and fantastic. They were great. We also asked them to cut the trees into pieces so we could use the wood. The person responsible came to our home and he was very direct and clear with us.
Response from Chapman's Tree Service of Marietta
"Thank you for the positive feedback on our company's hard work! We appreciate your business. ~Chapman's Tree Service, Inc."
Naomi G.
Mar 2014
Todd Chapman was very prompt in responding to my request for an estimate and was the first one to come to my home. His quote surprised me so I proceeded with the other 4 Angie's List companies visits (RPM Tree, Payless Tree, Engram's Tree, A Southern Tree). Chapman's estimate was double some of the companies' estimates, so it pays to get multiple quotes.
Update: 03/05/2014
Todd, I received your email response to the email I sent to all the companies I contacted but decided to pass on. If you read my email completely, I stated, "My decision was not based entirely on price. It included reviews, responsiveness and description of how the work would be completed. " Your email response to me was quite different from the one you posted here. I felt your email response was rather combative. Best regards.
Update: 03/05/2014
Todd, I received your email response to the email I sent to all the companies I contacted but decided to pass on. If you read my email completely, I stated, "My decision was not based entirely on price. It included reviews, responsiveness and description of how the work would be completed. " Your email response to me was quite different from the one you posted here. I felt your email response was rather combative. Best regards.
Response from Chapman's Tree Service of Marietta
"We appreciate you giving us the opportunity to give you an estimate on your tree needs. We were thankful for the email that you sent us stating how you appreciated our professionalism, responsiveness and how you would recommend us to your friends and neighbors. You also stated you did not base your decision on pricing, however this post is almost the opposite. We can not guarantee we will have the lowest price in town. Every business has different cost that reflects the pricing of the jobs performed. We apologize for not being within your budget at this time. In 15 years we have had a very clean track record, with over 100 positive reviews out there."
Beth R.
Jan 2014
They trimmed 3 trees for an outdoor kitchen. At our request, the made recommendations about how much to trim including some large branches that had extended over our fence into the neighbor's yard. As with the 1st time we used them, they were right on time, did the job and cleaned up before they left. Reasonable price, very professional..
Response from Chapman's Tree Service of Marietta
"Thank you for your positive feedback! We appreciate your business, and look forward to serving you again in the future. ~Chapman's Tree Service, Inc."
Kyle T.
Jun 2013
unknown
Chuck C.
Jun 2013
They kept me informed and did a very good job.
LISA C.
May 2013
I called on Monday and made an appt. for an estimate. I got a reminder call on Tuesday for the appt. on Wednesday. Todd, the owner, came over on Wednesday and gave us an estimate. He was going to charge $950 to cut down, remove trees, and grind stumps. He was very professional and explained everything to me about making sure the person we choose is licensed and insured. He was on time.
We went with Pikeco Pines Tree Service instead and paid $700.
We went with Pikeco Pines Tree Service instead and paid $700.
Norman M.
Apr 2013
.I used them during the summer. I had 3 trees taken down. They just came out once. They did a good job. It was last year. They did a professional job. The way they took the trees down. They had all these ropes and things. They gently brought the tree down. It was impressive. They cleaned everything up afterwards. They cut all the trees up for me and they took the big stumps off. They took it all away. I was very pleased with their service.
Susan V.
Apr 2013
Todd visited the house within just a few days of my call and provided feedback on the trees I needed pruned and offered helpful advice on several tree related issues I was not aware of. The first estimate he provided was a lump sum for the work without details of which tree and limbs would be removed ($1,200 ). Though a second more detailed estimate was provided, two branches I expected to be removed were not included. Chapman is a good tree service but their prices are high and they were unable to resolve my concern about being overcharged.
David R.
Mar 2013
Excellent work. See above. Hire these guys...you will get your moneys worth and not be disappointed. Please note when stumps are ground, the mulch must be removed by the home owner unless previous arrangements are made. It was not a big deal and we have some very good mulch for use around the home.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Chapman's Tree Service of Marietta is currently rated 4.9 overall out of 5.
Chapman's Tree Service of Marietta accepts the following forms of payment: CreditCard
Yes, Chapman's Tree Service of Marietta offers free project estimates.
No, Chapman's Tree Service of Marietta does not offer eco-friendly accreditations.
No, Chapman's Tree Service of Marietta does not offer a senior discount.
Yes, Chapman's Tree Service of Marietta offers emergency services.
No, Chapman's Tree Service of Marietta does not offer warranties.