We were a bit concerned at the beginning that our views were not being listened to but after a frank discussion with the owner, we realized that we had not made our vision clear and when we did that, it was all different. The work progressed very quickly with minimal impact to our neighbors which was important as we are in an area with a shared driveway. Clean up did take a little longer that we had thought but, again when we contacted the owner, it was done the next day. Communication was the key. Workmen were professional and although this was much smaller than most of their jobs, they do a super job with the stone cutting and making sure that it was just right. We would recommend this company to anyone for outdoor hardscapes and/or outdoor furniture. We also purchased the furniture for this space and it is perfect, no maintenance and the perfect size. The store employees spent a great deal of time helping us choose just the right combination, even moving pieces from different areas of their showroom to put our choices all together to make sure it was the look we wanted.
Description of Work: In a small backyard space, moved retaining wall to increase small flagstone patio, installed outdoor kitchen with grill and BGE. Also replaced pebbled walkway with matching flagstone walkway, reworked sprinkler system and installed drip system for container garden as requested by homeowner. Changed a small unused space to an outdoor retreat. Do make sure you communicate exactly what you want, the owner met with me to alter his original plan to match my vision for this space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$22,000
CYNTHIA L.
10/2006
5.0
furniture sales
 + -1 more
The store had a very nice selection of outdoor furniture of every type, wood, metal, etc. They also had a variety of accessories and decorations to suit every taste. We narrowed our selection down to cast metal swivel chairs and a small fountain. We were happy with the quality of the chairs, but they ended up being too large for the porch which we purchased them for. They have a standard return policy for in stock merchandise, so we were able to return them without a problem. The fountain was a perfect fit. We had a minor problem getting the pump to work in the fountain, but easily swapped it out for a different pump the next day. Great customer service, very personalized and focused. Very friendly. We're new to the area, and they were willing to offer tips about more than just outdoor furniture which we appreciated!
Description of Work: Purchased outdoor chairs and small outdoor fountain.
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Service Categories
Furniture - Sales,
Appliance Sales and Installation,
Fireplaces
FAQ
CASUAL IMAGE is currently rated 5 overall out of 5.
No, CASUAL IMAGE does not offer free project estimates.
No, CASUAL IMAGE does not offer eco-friendly accreditations.
No, CASUAL IMAGE does not offer a senior discount.
No, CASUAL IMAGE does not offer emergency services.
No, CASUAL IMAGE does not offer warranties.
CASUAL IMAGE offers the following services: PATIO FURNITURE.