Andy OnCall Marietta

"Dear Mr. [Member Name Removed]: Thanks so much for your review. It's always good to hear from our customers. We appreciate your feedback. We'll pass along your good words to Mike. All the best, Andy OnCall Marietta."

"Dear Mr. [Member Name Removed]: We apologize that the service you received was not to your standards. However, we have no record of working on any jobs for you. We have a [Member Name Removed] in Acworth, for whom we worked in 2014. Is that the work to which you are referring? As we have a one year warranty on our work, if you had contacted us sooner, we would have been happy to have the work revised according to your requests. We do not want any customers to feel they have been treated unfairly. In the future, if there is a problem, please call us right away so we can address it and remedy the situation. Thank you for your input. Andy OnCall Marietta"

"Dear Mr. [Member Name Removed]: We are sorry to learn that you were not happy with the work that was done. We would wish for the opportunity to improve our services but can only do so when we know there's a problem. We do ask that you not pay us until you have inspected the work and are satisfied with it. Since hadn't heard from you since the work was completed on February 24, we assumed all the work was accepted. Please let us know if we can address this problem and ensure that you are pleased with the work we do. Andy OnCall Marietta"

"Thank you for your kind words. I'm glad that you were happy with the service and we will look forward to working with you again."

"Dear Mr. [Member Name Removed]: We are very sorry that your experience was so unpleasant and apologize for the inconveniences you suffered. It is our goal to have every project be completed in a timely and efficient manner with as little disruption to the customer's home as possible. Although all construction involves some amount of dust and debris, we try to minimize it as much as possible. Please be assured your experience is far from our norm. We were somewhat surprised to learn of your unhappiness now, since the project was completed five months ago and you signed the contract accepting the quality of the work and paid in full. Had we known your concerns at the time, we could have addressed them immediately with the craftsman and spared you such discomfort. Again, you have our apologies and we hope that you may give us another opportunity to show you that your previous experience is not our normal standard of operation."

"We are sorry that you are still angry about the poor job we did. Acknowledging that poor workmanship was done, we accepted full responsibility and covered the cost of carpet cleaning, repainting and texturizing, installing a new toilet and the cost of an electrician to check the wiring. Again, sir, you have our apologies and assurances that this is far from our norm."