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Services we offer
CRAWLSPACE IMPROVEMENTS BY WATERPROOFING, CONCRETE FLOORS TO SEAL, AND SPRAY FOAM INSULATION, CONCRETE PUMPING SERVICE.
Services we don't offer
ELECTRICAL.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
Reviews
4.98 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-8 of 8 reviews
Jason M.
Mar 2008
Basement Waterproofing
Overall, it went well. However, I did have to check the work repeatedly and have them fix oversights. They left several exposed dirt areas the first time, but came back and repaired them. Greg, the owner, was very nice and did his best to make me happy. The workers made a mess of my yard and driveway, getting concrete everywhere and dumping waste in my backyard. But, after complaining to Greg, he had them come back and clean up. My only real complaint is that they told me 7am both days and didn't show up until nearly 9am. But, the finished product looks great and the lifetime warranty is unbeatable!
Larissa B.
Feb 2008
Basement Waterproofing
I emailed this company and asked what the approximate charges were for the services they provided, it took a few days for them to respond to my email but they eventually responded with what all they do, and said the fees range from $10-$15 a square foot plus additional fees if there were walls. I later called to arrange for someone to come give me an exact quote. No one returned my first call. I called again and they scheduled someone to come to my home. Once they got here the price changed to $20,000. I knew walls were going to be extra, but $18,000 seems a little ridiculous for 2 walls. I feel like my time was wasted and I was misled on the actual pricing. For $20,000 I could have the small crawl area dug out and converted to a basement - there's no way I would pay that to have it encapsulated. Looking at the other reviews & pricing others paid I am further assured that the estimator was just seeing how much he could get me to spend...and he was half an hour late for our appointment.
Response from A BETTER CRAWLSPACE
"THIS IS A PERFECT EXAMPLE OF WHY ESTIMATING OVER THE PHONE IS A BAD IDEA. ACCORDING TO THE ESTIMATOR, WE WOULD BE REQUIRED TO REMOVE SEVERAL YARDS OF DIRT BY HAND WITH 5 GAL. BUCKETS. THE WALLS WERE LARGER THAN DESCRIBED AND THERE WAS SIGNIFICANT CLEANING. HER DIMENSIONS WERE ALSO QUITE A BIT DIFFERENT THAN ACTUAL MEASUREMENTS. OFTENTIMES, WHEN A JOB IS COMPLEX, A SECOND REVIEW IS NEEDED TO DETERMINE THE COST OF A JOB. WHEN WE ARE ASKED ON THE PHONE "HOW MUCH DOES IT COST", WE HESITATE BECAUSE OFTEN HOMEOWNER MEASUREMENTS ARE INCORRECT AND IT RESULTS IN CONFUSION. REGARDLESS, I APOLOGIZE WE COULD NOT SATISFY THE HOMEOWNERS EXPECTATIONS."
LAURA R.
Sep 2007
General Remodeling
They are supposed to be the only ones in the area that perform this service. The materials they used were very expensive, but the price was fair because they did good quality work. They were very responsive and they gave me an estimate right away.
RON W.
Jun 2007
Concrete Repair
I feel that they have done an excellent job. They charged me exactly what they said they were going to charge and nothing more. They were very responsive and very nice to deal with. I had a pleasurable experience. Everything has turned out perfectly.
DON C.
May 2007
Concrete Repair
I looked for years for a company that could do this kind of work. There simply were none in the Atlanta area. This company recently moved here from Chicago. They specialize in basement and crawlspace work. Now that my crawlspace is concreted in, I have less to worry about with termites. I was really impressed with the services I received. I especially liked the fact that this company returned my calls right away and made themselves available for any questions I had. I think the Atlanta area is rather lucky to have a wonderful business that is now local.
RITA J.
Sep 2006
Basement Waterproofing
The owner showed me a comparable crawlspace that was being completed so that I could see what the finished product would look like. They began work and finished in the time they said they would. Cost was what had been quoted. The workmen were very polite and cleaned up. well after their work. I was impressed with the company's knowledge of waterproofing and the problems they might encounter.
DON C.
Aug 2006
Basement Waterproofing
The crew was on time and did an excellent job. No mess was made, and everything was cleaned up before they left. I believe the price was fair based on the concrete used and time spent by crew.
DANIEL G.
Aug 2006
Basement Waterproofing
She told me on Friday that someone would call me on Monday but they called me on 2pm on Tues. They give estimates but no senior discounts. They do offer no interest payments though.
Response from A BETTER CRAWLSPACE
"OUR APOLOGIES TO THIS MEMBER. IN FACT GUEN (NOT QUIN) HAD BEEN TRYING TO CONTACT HER WITHOUT LUCK, AND UNFORTUNATELY IT GAVE HER THE WRONG OPINION OF OUR CUSTOMER SERVICE. WE VALUE EVERY CUSTOMER AND STRIVE TO EXCEED ALL EXPECTATIONS. DUE TO THE POPULARITY OF OUR PRODUCT, WE DO OCCASIONALLY EXPERIENCE DELAYS IN ESTIMATING."
CRAIG L.
Aug 2006
Basement Waterproofing
The owner Greg Mitchell, seemed to understand my situation the best. Although his bid was the highest, I felt confident in his advice. His people showed up on time every day, and worked into the night. The job took an extra day, and they came back on Saturday to finish the job when I told them I had to go out of town on Monday. I have some cracks in the cement in various places, but I think this is due to the massive amount of concrete poured in (some areas are 2 to 3 feet thick of concrete).
Response from A BETTER CRAWLSPACE
"I WANTED TO MENTION THAT NOWHERE IS THERE GOING TO BE 2-3 FT OF CONCRETE. THERE WERE WALLS BUILT, AND IT MAY HAVE THAT APPEARANCE. SINCE THIS PROJECT WE HAVE ADDED FIBER MESH TO THE CONCRETE MIX AND HAVE VERY FEW AND SMALLER CRACKS THAT CAN AND DO OCCUR. CONCRETE WILL CRACK IN A CRAWL SPACE ONLY IN A FEW PLACES DUE TO SHRINKAGE WHEN IT DRIES. IT IS ONLY A VISUAL IMPERFECTION, AS THE RESULT IS A ROCK SOLID SEALED FLOOR, FOR THE LIFE OF THE HOME."
LEIGHANN C.
Apr 2006
Basement Waterproofing
ABC has been performing this work in Chicago for many years and recently started operations in Atlanta. They were incredibly professional and friendly throughout the estimating and work process. Our house smelled musty throughout the warm, humid months in Atlanta due to the poor air quality in the crawlspace. This area is now a completely usable storage space with ''finished'' air. I researched solutions carefully and fully believe that this approach is far superior to the ''plastic lining'' approaches more common in the South. This is the best investment we've made in our house. Vented crawlspaces are a disaster in terms of energy efficiency and health risks (mold allergies, insects, pests) and ABC has what I believe is the best solution. The energy efficiency savings are substantial as the need to heat a house with cold air under the first floor is eliminated. ABC's website provides an excellent overview of their approach.
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
A BETTER CRAWLSPACE is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
A BETTER CRAWLSPACE accepts the following forms of payment: Check, Visa, MasterCard
Yes, A BETTER CRAWLSPACE offers free project estimates.
No, A BETTER CRAWLSPACE does not offer eco-friendly accreditations.
No, A BETTER CRAWLSPACE does not offer a senior discount.
No, A BETTER CRAWLSPACE does not offer emergency services.
No, A BETTER CRAWLSPACE does not offer warranties.
A BETTER CRAWLSPACE offers the following services: CRAWLSPACE IMPROVEMENTS BY WATERPROOFING, CONCRETE FLOORS TO SEAL, AND SPRAY FOAM INSULATION, CONCRETE PUMPING SERVICE.
ELECTRICAL.