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The Gutter Gophers
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Exterior Surfaces - Powerwashing,
About us
Local American owned business
Business highlights
12 years of experience
Services we offer
Dryer vent cleaning, General home maintenance, Gutter cleaning, Minor wood repair, Pressure washing, Tree pruning, flood light replacement, mold reduction, null
Amenities
Free Estimates
Yes
Reviews
4.05 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 20% | ||
| 0% |
Showing 1-5 of 5 reviews
Kim M.
Mar 2016
Serviceman arrived on time; blew all pine straw off the roof and cleared MOST gutters. I didn't follow him around and watch though, which I should have as he missed two. When done, he said that all of my gutters were in good condition, everything cleaned. After he left, I noticed a tangled mass of vines in one of the small gutters by the front porch. I pulled them out the best I could, angry with myself that I didn't watch him and point it out. Then, noticed a lot of pine straw poking up from the gutter at the top of my 2nd story screen porch on the back of the house. This was the gutter that concerned me most, as the screen porch has a flat roof. After the next storm, I noticed that some water was coming from that downspout, but a lot was also dripping all along that gutter. I emailed owner who never replied. After about a week, I texted him instead. In both cases, I stated that I don't have time to make phone calls and asked that he either leave a voicemail or reply to my messages. He texted back stating that he's been having email problems and promised to clear the gutters at no charge - hopefully on Friday, 3/15. It's now Saturday, 3/26 and the gutters haven't been cleared and I haven't heard back from him.
Response from The Gutter Gophers
"I am sorry but we've had several people had jobs done thru our website which we had no control of during the spring of 2016, We have had several people bring checks to our office for services we didn't do and we have no record of any customers in Bonaire Ga. or Martins. We would be glad to give you a quote!"
Marzee H.
Oct 2015
They forgot to clean the gutters in front of my porch. They did not do a very good job with the pine straw. They blew the straw over the pine cones so you could not see them. They worked for about 3 hours with a 2 person crew.
Response from The Gutter Gophers
"[Member name removed] contacted me about cleaning her gutters and i did an estimate on just her gutters and it was a rather large house with high peaks and just the gutter estimate was 450.00 itself and with everything else she wanted us to do was 845.00 and she said she only had a budget of 350.00 because she did not stay at this home that much she stayed at her beach house so i worked with her on cleaning the bad parts of the gutters and trimmed a tree overhanging her drive which was scraping on her Mercedes everyday as she pulled in her driveway and i told her we did not do yard work put we would TRY to fluff up her pinestraw, which was really old and should have been replaced a very long time ago and then she wanted us to trim back a rose bush and i declined and told her that was not in her budget and yes one of my guys forget to clean a very small section of gutters above her front porch and we went back promptly and proceeded to do finish that section and i called her and checked with her about everything and nothing was said to me about the pinestraw, i offered to replace all of the pinestraw because she said her gardener wouldn't do the things she asked us to do, Seems to me her gardener did just what she paid for and nothing more and that's when i was called, We also do lots of her neighbors homes and they average around 425.00 just for gutter cleaning!!"
Barbara H.
May 2015
Their price was a little high. I spent around $300. I like them because they check back with me and keep me posted on whether they can come out or if I want them to come out.
Response from The Gutter Gophers
"Mrs [Member Name Removed] is a great customer and we check on her periodically to make sure her floodlights and shrubs are not getting out of hand!"
Carmel M.
Aug 2014
Todd Randall actually listened to what I had to say and right away and redid the pressure washing without any problem. Now that's first class customer service. I would highly recommend him to anyone who needs his type of service. Very good!
Carmel McIntyre
124 Myrick Dr
Macon GA 31220
Carmel McIntyre
124 Myrick Dr
Macon GA 31220
Carmel M.
Aug 2014
After cleaning out gutters he pressure washed, we didn't see much improvement so we told him. Straight away he said he would redo the pressure washing with a different eco cleaner which made a huge difference. The owner Todd Randall and his employee Evan were anxious to ensure good customer service and we were grateful and would call them again in a heartbeat.
Licensing
State Contractor License Requirements
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FAQ
The Gutter Gophers is currently rated 4.0 overall out of 5.
Yes, The Gutter Gophers offers free project estimates.
No, The Gutter Gophers does not offer eco-friendly accreditations.
No, The Gutter Gophers does not offer a senior discount.
No, The Gutter Gophers does not offer emergency services.
No, The Gutter Gophers does not offer warranties.