R&B Portable Solutions, LLC

Bought a RV metal structure from the Gray Hwy. location, the structure actually comes from Jackson, GA but who cares as long as it is what ordered.  It was purchased February 10, 2014 and finally installed March 17, 2014.   I had 4 appointments for the structure to be installed.  On the fifth appointment, it was finally installed. I lost four days from work due to taking time off to meet for the installation.   The appointments were cancelled, usually an hour before they were to show up.   On two occasions I called before leaving work to confirm the installation was still scheduled which they confirmed.  Then, after leaving work, and waiting for them to show up, I received the cancellation call.  None of the cancellations were due to weather, they were due to employee being sick which backed up the schedule and other jobs that apparently took priority.  The structure is designed to be leveled when installed when the ground is slightly uneven.  They did not attempt to level the structure.   During this experience, I pushed the issue of a discount for all the issues.  The initial response was they do not give discounts.  After the third cancellation, they agreed to $100 off.  After the fourth cancellation, they agreed to an additional section of metal siding at no charge.  My suggestion would be to shop around, the structures and prices are comparable so it comes down to service - lesson learned!