MOORE'S FURNITURE OUTLET

They have remarkably fine-quality goods, and Frank was very knowledgeable about all the furniture lines available and which companies offered the options I sought. I had done my research, but Frank was able to help me understand the finer points and refine my choices to suit my precise needs. He was tireless in trying to find items that would satisfy my needs. I bought my own material, and he worked well with me, my designer, and the manufacturers to be sure the orders were correctly placed, that we bought the right amount of fabric, etc. I was also pleased with the communication about the progress of the order, delivery, etc. The turn-around time estimates he gave were within a day two of actual arrival (on the early side!), and he kept me updated. I will comment that Moore's isn't the most inviting place to go if you don't know what you want or aren't seriously looking. When I've been there as a "browser', I've never felt that anyone was invested in engaging me to buy. While I appreciate not being followed around by an aggressive salesperson, I think Moore's could go a bit farther in engaging thecustomer who appears to be a casual shopper. More than once I've been converted from "browser" to "buyer" by a good salesperson, but I don't think that would happen at Moore's. You really need to appear interested to get their attention.