Ken's Stereo Junction

Good day. I have taken several of my vehicles to get music put in my vehicles from a custom trunk for my 1965 Buick Skylark to my Tiffin RV to my home security and more. The reason I am writing this review is because I just saw this commercial from Ken's on TV. Often times we get services done for us and they offer you a warranty until you get to that point where the warranty is supposed to be covered. You get every excuse in the book on how and why they can't hold up their end of the deal. Or you may see a commercial, of any sort like I just saw, and say they are not telling the truth. Well Ken's is the real deal and they my number one professionals when it comes to the services that they offer . Thanks Ken's.

I had Ken's to install a radio for me in my 2016 Tiffin Phaeton RV. They also replaced the 10 stock speakers with some upgraded ones. I could tell from the start how there was a big difference in the sound in my rig. I was still not totally satisfied so I went back and let Chris build me two custom boxes to give me the sound I really wanted. He customized my two boxes and now my RV is hitting hard. I am nothing but smiles every time I crank this thing up. There is no doubt in my mind that whatever my next project that I can foresee getting done to my rig I will be taking it back to Ken's hands down. You guys rock!

Once again Ken's has went above and beyond hooking my system up in my 1965 Buick Skylark. Nothing but praise for these guys. I would hire them over anybody anyway foe the great job they do. Thank you Ken's.

THESE GUYS ARE LIGIT! Installing a security system was a challenge because of the way my house is built. Team Ken's stepped up to the plate and hit a grand slam. If you want fair prices, quality work, and a peace of mind, hire Ken's.

they sold me a radio that i could not increase the volume without constantly restarting

unknown

I was charged on my invoice for items that they didn't use or install. Not professional in aesthetics of installation, following up to make sure job correct, returning calls or answering questions. I've since had contact w/ other customers & 'contractors' that cross paths w/ Ken's & they all conclude DO NOT USE THEM. I'm also aware of them cutting corners & charging for premium products in several install @ least: ex. Charging for a 50' HDMI cable, when actually they used a 12ft & under house cut & spliced cheap wiring w/ch first is stealing & second left the unknowing customer w/out the picture/sound quality that was promised. Not a trustworthy business.

On every occasion that I have called Michael Jones or Kens Stereo that have been incredible. The service is great and the price has been comparable even to Crutchfield. Any time I have had an issue they have come and corrected it even at 8PM when I am sure they could have been at home. Wen we first bought our house and moved in I had other contractors fail to show when they said they would. NOT Michael Jones he showed up on time and when we told him what we wanted he had 2 crews there ASAP and stayed there until 8pm that evening finishing up. The best thing about Michael Jones and Kens is that they treat you like a human being not a quick sale like some of the others. The customer service is incredible and I would recommend them to anyone and have. Anyone who says different is not being honest. They stand behind their products and have gone so far as to let me know of any possible issues that might come up even when I have screwed up the remote control. Thank you Michael Jones and Kens for being a GREAT family business like ours. I will continue to shop with you and consider your business the best.

Took our large screen Tv to Ken's Macon branch.  They fixed the TV but we still had a small problem when we got it back home.  We callled Kens and a service representative came out within hours and fixed the TV at our house,  No further problems,-will certainly use them in the future if needed. Very qualified TV repairmen which is, hard to find and at a very reasonable price.  Very trustworthy!

My attempts to communicate effectively with Michael Jones were useless. He denied the camera system problems, scheduled times after times to make repairs but didn't show, would not make the necessary repairs, and ignored my reports about the problematic camera system altogether. He doesn't use documentation for repairs (paper trail).The only cooperation that I receive from Michael Jones was when he sent the technician out to change the back deck's camera right after it was put in (it kept going out).