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Geek Squad - Best Buy

TV Sales, Appliance Sale, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-2 of 2 reviews
Timothy T.
Jun 2013
1.0
Appliance Sale
$630
We currently have a debacle with them. We want them to install it on Saturday and they said okay. On Saturday, we had not heard from anybody. We called them and they said they will call us back. They forgot to schedule it. An hour later, they said we have an emergency installation and we said it shouldn’t be an emergency because it was supposed to be a scheduled installation. This guy got involved and he installed the dishwasher. He runs then he leaves. The next day, we opened it to put 30 dishes in it and there’s water standing in the bottom of it. We called them and they would not call us back. They said we have to get the installer to come and check on it. He is in Florida. They can’t do anything about it. This guy finally comes home and we got him to come back and he said it needs to be replaced because it’s a bad unit. I don’t know how much time on the phone my husband spent on the phone with them and they said they will call us back in 10 minutes and of course they did not callback. So he called them back and they said that they will figure it out and call us back in an hour and of course they did not callback. Nobody ever called back. Finally, my husband got somebody to do something. They said they would install it on Monday. So the dishwasher that we had installed was Saturday will be replaced more than a week after that because it’s a faulty piece of equipment. It’s really hard to get anything out of them.

Jim P.
Oct 2008
4.0
TV Sales
Yes, I recommend this pro
$500
I love Best Buy. The store is laid out well. The prices are good. The sales people, however, do not compliment such a great store. They seem to lack knowledge. To shop here, you must know exactly what you need, or have absolutely no clue. If you know a little and have question, you will not get any help here. If you know nothing, you'll probably believe the nonsense that they will tell you. Good luck.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 2.5 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.