Covenant Plumbing
About us
Additional phone number - (478) 923-9222.
Business highlights
Emergency services offered
25 years of experience
Services we offer
Plumbing repair and remodeling & bathrooms & kitchen remodeling.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.829 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
7% | ||
0% | ||
3% | ||
0% |
Showing 1-25 of 29 reviews
Barbara L.
Jul 2024
Best company ever! Service is phenomenal! Mistakes can happen but it is how a company handles those mistakes and how they respond. A+++ to Covenant Plumbling Macon Ga. Thank you.
Renee T.
Feb 2023
DO NOT USE THIS VERY DISHONEST COMPANY! PLEASE READ THE REVIEWS THEY ARE VERY HONEST REVIEWS. I am Not one to give companies a bad reviews. But this company deserves it. Let me first saw I’m filing with the BBB and then filing a small claims lawsuit. These people are extremely dishonest. They came out last year in March to do a complete re plum, and exterior sewer line hookup. It took them almost 2 months to complete, mind you I had no use of facilities. They told me to use the bathroom at my house next door. A job that should have been done in two days took them two months. . They would come once a week, show up and sit in their car for an hour on the phone. Then work for a few hours between their time sitting on there phone on social media. They smoked on my property leaving cigarette butts everywhere, came to work high and even drank on the job. I have Cameras all over my property. Thank god i saved all my video footage. During my re pipe the plumber broke my sink by tightening the bolt too tight and cracked the porcelain. They drilled multiple holes in my hardwood floor because they were too lazy to find the right location. They ran red/blue pex together because they ran out. They crossed my hot and cold lines. Did not reconnect my rib fixtures properly the water was leaking on my hardwood floors and rotted them. They disconnected a copper line and capped it off and it continued to leak, they never came back to fix it. They lied to my insurance company and said they did not do a complete re pipe, they only fixed my kitchen sink line. Lol Thank god i have Witness, videos and pictures to prove it. The of photos of the poor quality work are attached. This is how they left my house. They said i had Another plumber do they other work, lies. The only plumber that did any other work was there is plumber Tommy put in a pot filler line and that also was done improperly. They reduced my lines from 3/4 to 1/2 and cut my water pressure in half. Smh The work is supposed to be guaranteed for a year, they would not answer my calls. Will not provide me with a copy of my receipt. The owner called he after i complained to my insurance company and wanted to have the same plumber return who did a terrible job. I said I did Not want that employee back. He said then he wouldn’t come out. Very unprofessional. Several of their good employees have quit since then, each of them have provided written affidavits stating they did a complete re pipe of my house. I’ve had my pipes break over and over after their work. I finally Had to pay another plumber to come back and do another complete re pipe. Spending thousands of dollars after spending thousands of dollars. Look how many complaints they have about the same issue. NO INTEGRITY. NO MORALS.
D T.
Jan 2020
Covenant helped our church pick out the toilet we needed. They provided exactly what we wanted and all the employees we dealt with were knowledgeable and professional. Thankful for this company.
Beth S.
Feb 2018
was overcharged - the amount of time they said they spent was not the time the worker spent.
Sheree B.
Nov 2017
They assessed the problem quickly and knew exactly what was wrong. Once I bought the part (which they waited for me to go and get) they were finished in 15 minutes.
Response from Covenant Plumbing
"Thank you for your nice review, but more importantly for allowing us to serve you. We appreciate you! Thanks again and let us know if we can help you in the future."
Gary W.
Nov 2016
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Monika P.
Apr 2016
The enamel sink had to be pulled off my Corian counter, I was concerned the counter would be damaged. It was installed to perfection. The Corian counter was undisturbed. The sinks and faucets they recommended look beautiful. The price for a fulls day work for the kitchen and bathroom was exceptional and happily paid. There were 3 guys here, 1 in the bathroom and 2 worked on the kitchen. They did a great job and I am very happy with the results as always.
Camille W.
Mar 2016
The faucet had gone beyond dripping to a steady stream of water. Turning off the under sink cold water shut off valve didn't stop the water and I was not able to turn the hot water shut off. Within an hour and a half of placing the service call, the problem was resolved. Parts inside the faucet were replaced and shut off valves are now functional. I really appreciated the fact that Dennis had all of the necessary parts on his truck. He explained everything thoroughly and provided a detailed invoice on the spot. Also, gotta love a service provider that puts on shoe covers before entering the house!
Angela K.
Mar 2016
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Anne B.
Nov 2015
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Herman S.
Jun 2015
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Paige H.
Jun 2015
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Sheryl L.
Jun 2015
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Burton H.
Apr 2015
Showed up on time, very polite and professional. Did a great job with everything. No complaints, would highly recommend and use them again.
Paul S.
Mar 2015
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Michael H.
Feb 2015
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Sandra K.
Feb 2015
They are the plumbers that we go to. They are honest and they do not rip me off either.
Jeffrey H.
Dec 2014
Did an excellent job. I noticed a leak that evaded my attempts to repair so I called for help about 3 in the afternoon. Help arrived within about an hour. Diagnosed the problem as a corroded pipe that needed to be replaced, and was able to complete the fix within an hour.
Viola G.
Dec 2014
unknown
Monika P.
Oct 2014
They are a husband and wife team and are perfectionists. I purchased a new dishwasher from?Lowe's. I did not want to use their sub contractor. I only trusted Covenant Plumbing to come out and install?it because I knew it would be installed the correct way. My plumbing is now perfect and these people are unbelievably wonderful. I trust them very much and they are always there to help me with any jobs I may need done. They are always here in a moments notice and assure me they are here for me with anything I need. They also go the extra mile for their customers and I would recommend them to anyone. Update: It is now 2016 and still perfection on the dishwasher.
Theron D.
Jun 2014
Clog in main sewer line, 80 feet from clean out. Covenant was timely and professional. No problems.
Steve W.
Jun 2014
When I noticed the leak coming from under my 2nd-floor master bathroom, I feared that it would require extensive demolishment and reconstruction of floors, walls, etc. The Covenant plumber arrived promptly at the promised time, located the problem quickly (bathtub drain), and made the repair in short order. The bill was much less than I expected and we haven't had any problems since.
Michael H.
Jun 2014
The service was wonderful. I had a leak, and wanted to replace the toilets in my new home anyway, so I had bought two new ones. But I was unable to install, myself, so I called Covenant and explained. They offered me a time slot that very day for someone to come and help me. Jerry called to let me know he would be arriving an hour earlier than scheduled... and he did a FANTASTIC job of putting in the two toilets. Very nice guy, hard working...he was finished in less than 90 minutes. I will need some other services in the future and will definitely call these folks when that time comes. Terrific customer service and great work!!
Sandra W.
Jun 2014
unknown
Karen F.
Mar 2014
They do excellent work and thoroughly cleaned up afterwards. They are punctual.
Licensing
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FAQ
Covenant Plumbing is currently rated 4.8 overall out of 5.
Covenant Plumbing accepts the following forms of payment: CreditCard
Yes, Covenant Plumbing offers free project estimates.
No, Covenant Plumbing does not offer eco-friendly accreditations.
No, Covenant Plumbing does not offer a senior discount.
Yes, Covenant Plumbing offers emergency services.
No, Covenant Plumbing does not offer warranties.