Midtown Home Improvement, Inc. (Atlanta)

"Thank you, Dan, for your amazing feedback! We're thrilled you had such a positive experience with our crews, sales team, and communication. Enjoy your new deck?it sounds like perfect timing! -Midtown Home Improvements"

"Hi Bob, Thank you for your kind words and for taking the time to share your experience! We?re glad to hear the entire process moved efficiently and that our team was able to address the post-completion corrections promptly. Said, Benny, and Brandon will be happy to know their professionalism and helpfulness made a positive impression. It was a pleasure working with you, and we truly appreciate the opportunity to complete your project. -Midtown Home Improvements"

"Thank you so much for your kind words, Ernest! We're thrilled to hear that you were pleased with the quality of our work and found our team friendly and professional. Your satisfaction means the world to us, and it was a pleasure working with you. If you ever need anything in the future, don?t hesitate to reach out! -Midtown Home Improvements"

"Richard, We appreciate the opportunity to respond and provide additional context regarding your experience. While we respect every customers right to share feedback, we must clarify that several claims in your review are not factually accurate. You received a significant discount on your deck project, a detail not reflected in your review. During the final walkthrough, you indicated to our team that you had no outstanding concerns at that time. Since then, we have made multiple good-faith attempts to address the issues you later raised. However, in several instances, our team was either unable to locate the concerns you described or was asked to leave your property before we could evaluate them. Additionally, our hold music is awesome, and it is reflective of the quality and availability of our customer service. Our records also show numerous phone calls and voicemails placed to you that were not returned, limiting our ability to follow up and bring your project to full completion. We value every customer and are committed to resolving issues whenever possible. That said, we cannot address concerns we are not allowed to inspect or are unable to discuss directly with you. Our team remains available, and we encourage you to return our calls so we can work toward a resolution. Midtown Home Improvements"

"Hi Amanda, Thank you for your kind feedback! We're glad to hear you were pleased with the work, and we?re especially grateful you noticed our team's commitment to safety during the storm. It means a lot to us. -Midtown Home Improvements"

"Hi Keith, Thank you for the fantastic review! We're so glad to hear that your experience?from your first interaction with Said to the completion of the repair?was first-rate. Said takes great pride in helping customers understand their options, and it's great to hear the crew delivered top-quality results. We truly appreciate your trust in us and look forward to working with you on future projects! -Midtown Home Improvements"

"Hi Cayle, Thank you so much for the kind words! We're honored to hear that the experience felt like working with family?that's exactly the kind of connection we aim to create with every project. We're thrilled that you?re enjoying your new deck and screen room, and your recommendation truly means a lot to us. It was a pleasure working with you, and we?re always here if you need anything in the future! ?Midtown Home Improvements"

"Dear Jalene, At Midtown Home Improvements, we pride ourselves on operating with dignity, respect, transparency, and honesty?values we bring to every customer interaction. Unfortunately, your review does not reflect the experience we worked hard to provide, nor does it align with the facts of our engagement. We fulfilled all terms outlined in the contract you signed, including the measurement and installation of the under-decking. In addition, our team returned on July 7, 2025, to make several adjustments at your request?free of charge?to ensure your satisfaction. When our team completed the project, you expressed that you were pleased with the work, including the additional complimentary items installed. From Sales to Installation to our General Manager, every member of our team has made sincere efforts to meet and exceed your expectations. We?re truly sorry to hear that you remain dissatisfied despite those efforts. We wish you all the best with your new deck. ?Midtown Home Improvements Management"

"Hi James, Thank you so much for the great review! We're thrilled to hear that the process felt smooth for you from start to finish. Weather delays can be tricky, so we appreciate your patience?and we?re glad the final result met your expectations. Enjoy your new space, and don?t hesitate to reach out if there?s anything else we can do for you in the future! ?Midtown Home Improvements"

"Hi R.[Consumer Name Removed], Thank you for the kind words! We're glad to hear our representative took the time to thoroughly answer your questions and help you feel confident about the project, materials, and financing options. Clear communication is something we strive for with every customer, and it's great to know we delivered that for you. We appreciate your trust in us and look forward to working with you again in the future! ?Midtown Home Improvements"