Way's Electric

Punctual, very professional.  Do no overcharged.

unknown

unknown

Everything went well.  Very professional, very courteous and punctual.

It went fine. They were polite and professional.

They did a good job and I'd highly recommend them.  The only thing I was disappointed on was I thought they'd be able to reset my garage door opener and also fix my start button on my GE dryer but they couldn't do that work. I would have liked if they said up front on the deal details.

The electrician was right on time with the 1pm appointment.  he tightened 2 wall plugs in the house and one outside (even replacing the weatherproof cover.  He was thorough and answered all my questions.  These are good reliable people that wont rip you off.  I was actually referred to them by a friend, but i still checked Angie's List for reviews (all good).  I would use them again.

unknown

unknown

DO NOT USE THIS COMPANY!  We had them out to install two can lights in the ceiling of our living room.  The floor above the room is unfinished.  when we called them we were told someone would come out and give us a bid and then if we agreed would start the work.  We scheduled the appointment and were told he would be here at 0900, he showed up at 0800 an hour early.  normally being early would be a good thing but i had already left for work and my wife was still in her pajamas.  When Mike came out the first he gave a bid and left even though we wanted them to do the work.  he said we had to schedule an installation time and the office never should have told us they would do it in a day He also said I cannot do it today because i don't have my tools and if ou don't want me to cut into the ceiling your husband needs to open the floor.  He also said that if I opened up the floor he would knock some off the price.  I did open up the floor and we rescheduled.  The office told us he would be here at 1200.  He was over an hour late and did not call to say he was running late when we finally got ahold of him by phone he said he was on his way and that his ticket said between 1200 and 1300.  I was at work and my wife had to leave because the school called because our daughter was sick.  We called and told him and updated him twice on the time frames.  I will say he did wait for my wife to arrive back from the school.  Had he been there at 1200 as we were told it would not have been an issue.  gain he said the office never should have told us that.  When my wife went over where we wanted the lights and we very specifically asked him not to cut into the ceiling for the wiring.  I should mention the switch for the lights was already in the wall.  all he had to do was install two cans and reroute the the wire from the switch to the new lights.  our ceiling is textured and it will be impossible to make it look right with the size of the hole he cut to route the wires.  if he would have looked and literally gone one joist over he would have seen the switch wires coming up through the floor.  He also could have accomplished what he wanted to do by cutting the hole in the wall which is smooth drywall and much easier to repair.  I wouldn't be so angry but we specifically asked him not to do what he did and he did it anyway!  he also had to ask to borrow our vacuum to clean up his mess.  The round cut outs that he took out of the ceiling to install the cans are still laying on top of the drywall up above the installation.  on top of all that with the floor open above the desired place he still made a blind cut in the ceiling to place the first light and was wrong!!!!!!!!  He hit a joist.  so next to the newly installed light we have a hole that is not covered by the trim work of the new light.  how is it that i was able to use nothing but a tape measure and figure out where to open the floor so he could install the lights but he couldn't figure out where he would have been able to put the light with the joists exposed!  We have placed a call back to the company and have asked for a call back from the owner.

He arrived on time and explained there would be some Sheetrock damage since he was going to have to run the wires through the ceiling which was to be expected. He did a fine job doing the installation and finished the job within the two hour period (the amount of time I had purchased). The price was right but I felt a bit like I got what I paid for. I had two main problems with the service: The first was when I asked if he could do some other work since he finished the job in less than the two hour allotted period, he said no. The second, and bigger issue I had was that he did not clean up after himself! Even with time to spare and knowing I was caring for a newborn and therefore had my hands full he didn't even discard the extra pieces of wire, let along clean up any of the Sheetrock dust that landed in the drop cloths and on the floor. I had two people over to my home that day who both independently commented that it looked like the contractor was mid-project. Both we're as shocked as I was that he left the project in that type of "finished" state. I certainly didn't expect he would dust and mop my house, but I don't think it was unreasonable to think he would have offered to discard the large pieces of trash and/or empty the captured dust into a trash can (which was next to his truck in the driveway). In fact, when I asked him what the best way was to clean it all up he said, "I don't have anywhere to put it." And left it at that. I think how a job is finished is as important as how it begins and although he did a fine job on the actual installation with minimal damage, I don't think I'll be using this company again knowing I'll be responsible for taking care of the aftermath.

unknown

unknown

Technician was on time, explained everything, careful not to make a mess and cleaned up all work, including patching ceiling where he had to cut open to drill holes through ceiling rafters to fish new electrical service.  Then installed the fan

Service was great.  Actually called to see if they could come earlier than scheduled appointment.  Guy worked in the attic and in the bedroom and had the problem diagnosed and fixed in no time at all.

Good on the ceiling fan installation.  In my opinion, the estimate for repair was on the high end for what I wanted repaired.

It was a wonderful and nice experience.

Great service on time.

unknown

Electrician was knowledgeable and professional.

well

They did a good job and I would use them again.

James called to let me know when he would be here and showed up on time and did the work in a satisfactory and timely manner.

unknown

Perfect - he fixed two! Repairs in ten minutes.